Customer Ratings & Reviews
- Model:
- SD201
- SKU:
- 6594062
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Pickup 3-in-1 Steam Mop positively for its cleaning performance and ease of use. Many appreciate its lightweight design and adequate cord length, with some noting the effectiveness of the steam and quiet operation. The primary concern is the small water tank size.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picking up dirt and cleaning up spills. Very happy with it.
I would recommend this to a friendAll in one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great !!! Does everything at once mop and vacuum
I would recommend this to a friendGreat vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. Does the job as intended
I would recommend this to a friendMs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. This is the best Shark product I’ve ever owned
I would recommend this to a friendMrs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it!! The more I use it the more I love it!
I would recommend this to a friendKind of okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you love tineco, you won’t like this one because the suction is very low compare to the tineco
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thanks for sharing your review.
We're sorry to know that you are not happy with your Shark PickUp 3-in-1, as the suction is not the best compared to other products. We understand how disappointing this can be. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Eh save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine but I don’t feel like it’s truely cleaning. I love shark products but this one is a major disappointment. ESPECIALLY for the price. I would not recommend the 2 in 1 swifter mop they have works just as good.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you feel your vacuum is not truly cleaning. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Ok purchase could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to have all three features just wish the brush would have better texture to scrub floors better.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We will absolutely share your thoughts on the brush-roll design with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
It’s alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay but it threw too much water. It’s not what I was expecting.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Heber,
Thank you for taking the time to leave a review.
We're so sorry to hear that your Shark steam mop did not meet your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean.
Good for smaller spaces.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works ok, but unit is too small. Probably better for smaller spaces.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review for the Shark - Pickup 3-in-1.
We're glad to learn that the performance of the unit is good . We will certainly share your feedback with our relevant teams for consideration regarding the cleaning quality, suction performance, and the design of future products.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance, Cord length, Weight
Convenient and Compact Deep Cleaning
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic replacement for mopping providing deep cleaning of hard floors in a compact and lightweight package with no chemicals needed. I tend to put off mopping until I absolutely have to do it with all the hassles involved...it’s up there with collecting fall leaves in my list of things I do not enjoy doing. This has made cleaning my floors much more convenient and it does a fantastic job at that! Many steam cleaners may be on the larger side but this is very compact and lightweight making it both easy to use and easy to store. All you have to do to use it is fill a small canister with regular water (it holds about a pint glass-worth of water), snap it into place, and turn it on. That’s it. No chemicals needed since it uses steam. The operation is surprisingly quiet as well where you can hear it steaming the water and a little noise coming from the rotating scrubber but it doesn’t make much sound at all. Most importantly, it cleans very well where it removes sticky spots and stains with just a few passes and doesn’t require the manual scrubbing that you would have to do with a traditional mop. It also picks up debris as well so it’s not like you have to vacuum the floor first before starting the steam clean. It’s all built into one. I was concerned that it may leave excess moisture on my laminate wood floor but it’s not much at all and dries within a few minutes. It also comes with a very long cord (25 feet) so it’s easily able to clean my entire kitchen without the need to change outlets. I found that the canister was enough to clean about 50 square feet before needing to refill it. This is a great little, deep cleaning machine!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Steam, Weight
Great for cleaning your floors without chemicals
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark SteamPickup 3-in-1 Steam, Pick-Up & Sanitize Mop is a great tool for cleaning your floors without having to use harsh chemicals. The design of this steam mop is excellent. It is composed of mostly plastic, which I would say is a benefit because it makes it more lightweight and will be resistant to small drops in case it were to fall over. The front of the machine has lights that make dust and debris more visible. The brush roll is really nice. It does a great job at picking up dust and debris. It also does a great job at providing a deep scrub if you have a particularly dirty mess to clean up. The steam is also very effective, it seems to neutralize odor and sanitize everything. I got this mop because I have a dog who unfortunately regularly makes messes in my home, and I wanted something that both provided a deep clean and also avoided using harsh chemicals for my and my dog’s health. I really believe this mop accomplishes those goals. It’s really convenient not having to pre-sweep before I use it. Likewise, I especially appreciate that it is self-cleaning and anti-microbial. I believe the instructions say it still must be cleaned occasionally but it is much better than having to clean it after every use like a traditional steam mop may require. There is a tray that also needs to be emptied, but it’s easy to do and simple to use. Overall, this is a great product that will become part of my regular cleaning routine.
I would recommend this to a friend Not a fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not meet our expectations was returned didn't clean the way we wanted it to
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there,
Thank you for taking the time to write a review. We’re so disappointed to hear that the Shark Steam Mop didn’t meet your expectations and was returned. We understand how frustrating it can be when a product doesn’t deliver the cleaning performance you were hoping for. If you have any questions about our other models or need help finding a unit that better fits your cleaning needs, we’d be happy to assist with the hopes of restoring your trust in our brand. Please feel free to contact us at 1‑855‑427‑5127. Our team is available Monday–Friday, 9:00 a.m.–9:00 p.m. ET, and Saturday, 9:00 a.m.–6:00 p.m. ET.
Kind regards,
Shark Clean.
Mop vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unsure if it cleans the floor since there’s no separate container for the dirty water. Overall it vacuum well and steams good. The only downside is it doesn’t recommend putting in a cleaning solution.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your SD201. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Its okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt pick up the dirty off the floor as i expected it too
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We genuinely regret that the pick-up performance of your Shark Steam Mop hasn't met your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Sad to return!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this but decided not to use it as my floors would be damaged. I read several reviews where people had damaged floors so I didn't want to take the risk! I wanted to love this!
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Stephanie,
Thank you for taking the time to leave a review.
We're so sorry to hear that you decided not to use your steam mop. We will absolutely share your feedback with the relevant teams for consideration on future products. This unit is designed for use on most hard floor surfaces. We recommend that you first test an isolated area of the surface to be cleaned and review the use and care instructions from your floor manufacturer. Surfaces/materials where the steam mop should not be used: Wax-polished furniture or floors, unsealed or unglazed ceramic floors, unsealed wooden and wax floors, and some unwaxed floors. In cases of surfaces treated with wax and some unwaxed floors, the sheen may be removed by heat or steam. Test an isolated area first to see if sheen is affected. Steam mops are ideal for laminate, bamboo, hardwood, marble, tile, and stone. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
shark steam mop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse experience with this product. was not cleaning my floor the way they advertise and stop working in few uses
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Elice,
Thank you for sharing your feedback. We understand how disappointing it can be when a product doesn’t perform as expected and stops working after only a few uses. Your experience matters to us, and we’d like the opportunity to help. Please reach out to our customer support team at 1-855-427-5127 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET). We can assist with troubleshooting or discuss options to make this right for you.
Kind regards,
Shark Clean
Steam mop by
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on Dec 8 2024. Used maybe 2 times per week lightly. By Feb. it stopped working. Very disappointed. While working it did a great job.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Alicia,
Thank you for sharing your experience. We understand how frustrating it must be for your Pickup Steam Mop to stop working after such light use. This isn’t the experience we want our customers to have. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll be happy to assist you further.
Kind regards,
Shark Clean
Leaking water
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started leaking water after 3 months of use. Check the water container attachment and it looks good, it seems the leak is internal.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Sergio,
Thank you for sharing your experience with the Shark Pickup Steam Mop. We're sorry to hear that your unit began leaking after just a few months of use, and that the issue appears to be internal. That’s certainly not the level of reliability we aim to provide, and we understand how inconvenient this must be.
We’d like to take a closer look and assist you with a resolution. Please reach out to our team at 1-855-427-5127 so we can help determine the next best steps.
Kind regards,
Shark Clean
Not it shark
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what had hoped it would be. If I didn’t toss out the box I would return it, leaves my floor wet. I luv the shark brand but this one isn’t it
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your Shark Steam Mop did not meet your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
