Customer Ratings & Reviews
- Model:
- SD201
- |
- SKU:
- 6594062
Customer reviews
Rating 4.5 out of 5 stars with 164 reviews
(164 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the Pickup 3-in-1 Steam Mop's cleaning performance and ease of use, citing its effectiveness on various floor types and simple operation. Many appreciate the long cord and lightweight design, making cleaning large areas convenient. While some users noted the water tank's relatively small size requiring more frequent refills, the overall positive feedback highlights the mop's efficiency and user-friendliness.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Leaking water
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started leaking water after 3 months of use. Check the water container attachment and it looks good, it seems the leak is internal.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Sergio,
Thank you for sharing your experience with the Shark Pickup Steam Mop. We're sorry to hear that your unit began leaking after just a few months of use, and that the issue appears to be internal. That’s certainly not the level of reliability we aim to provide, and we understand how inconvenient this must be.
We’d like to take a closer look and assist you with a resolution. Please reach out to our team at 1-855-427-5127 so we can help determine the next best steps.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Not it shark
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what had hoped it would be. If I didn’t toss out the box I would return it, leaves my floor wet. I luv the shark brand but this one isn’t it
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your Shark Steam Mop did not meet your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Too narrow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really like this product too small for what I thought it was and it took a while for it to clean big areas.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your feedback about the Shark Steam Mop. We’re sorry to hear that it didn’t meet your expectations in terms of size and efficiency for cleaning larger areas. We understand how important it is for a cleaning tool to fit your specific needs.
If you’re looking for a model designed to handle larger spaces more quickly, our customer service team would be happy to help you explore other options. Please don’t hesitate to contact us at 1-855-427-5127.
Your input is valuable, and we’ll share it with our product development team for future improvements.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Streaks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mop leaves streaks across the floor and a dull finish. Not what we expected.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
Based on the situation you’ve described, it sounds like there’s a chance the Shark Steam Mop may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance, Steam
Rated 5 out of 5 stars
Truly an "All In One"
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love steam for cleaning the kitchen and bathroom and I love a wet suction vacuum for messes on hard floors. Here to fore, I have had two separate devices standing in the closet space in the corner of the kitchen. Now, I have a single unit that does both jobs -- AND -- is easy to clean! Out of the box assembly could not be easier. Take off a few pieces of tape, put the handle into the top of the unit until you hear a click and you are ready to add water and start cleaning up whatever mess you might have. There are 3 power settings allowing you to match the machine to the task at hand. Also, the "head lights" are very powerful and actually seem to be aimed downward so you can see the floor clearly just ahead of the cleaning action. Oh, and yes this is a steam cleaner and it produces tons! The swivel handle makes for very effortless navigation. The collection unit is also simple. The roller just "flicks" the debris into a small hopper located just behind - kind of like those old push brooms they use in restaurants. The difference here is it is designed to handle wet material. My old wet vac worked very well but with tubes and large collection containers with an overflow sensor, cleanup was horrible. With the Shark SteamPickup 3-in-one clean up is easy. The only minor trade off is that the capacity is somewhat limited. Still I found it quite sufficient to clean my kitchen floor without emptying. Then literally squeeze the release buttons, pull on the tab attached to the roller and the parts present themselves for easy cleaning. Once you have finished the job and cleaned the floor, you can stand the unit on the included stand. The roller can be dried on the stand too with a handy mounting point.
I would recommend this to a friend Rated 2 out of 5 stars
Just Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t love this product compared to the other steam mops. The mop sometimes leaks water.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi AHarvey,
Thank you for sharing your feedback about the Shark 3-in-1 Steam Mop. We’re sorry to hear that it hasn’t met your expectations compared to other steam mops and that you’ve experienced issues with water leaking. This isn’t the experience we want for our customers.
We’d like to help troubleshoot the leaking issue to ensure the mop is working properly. Sometimes adjusting the water tank placement or ensuring all seals are securely in place can help. Please don’t hesitate to reach out to our Customer Service team at 1-855-427-5127 for assistance.
Your satisfaction is important to us, and we appreciate the opportunity to improve your experience. Thank you for choosing Shark.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
I will never buy from best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy from Best Buy again as of the return window is two weeks! Although shark did a great job fixing the problem. This steamer is great for smaller houses the one star is for Best Buy customer service
No, I would not recommend this to a friendRated 1 out of 5 stars
Do Not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, the product was working fine. After a week or so, it started leaking water. It leaves big water marks everywhere.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your SD201 started to leak after a short time of use. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 5 out of 5 stars
Versatile Steam Mop!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Living with 2 children and 3 dogs in a house with wood floors and tile everywhere can build up quite a bit of dirt and grime over time. Traditional mopping is tedious and at times to me seems like I’m just pushing dirty water around. I’ve tried steam mops before but the pads after a few uses get grimy and dirty and are impossible to really get clean afterwards. So, when I saw the Shark SteamPickup 3-1 Steam, Pick Up, and Sanitize mop with a roller that cleans itself AND picks up debris, I knew I had to have it! Goodbye days of grimy steam pads that need constant replacing! Can the roller really clean itself during use and still clean your floors well, let’s find out! Initial setup was seamless and easy and took less than a few minutes. The Steam mop doesn’t use any type of cleaner, so you just fill the jug up with water and off you go! There are 2 different modes depending on how deep of a clean you want. The steam starts to appear after about 15-20 seconds of being turned on. The nice thing about this steam mop is that it separates wet and dry into two different compartments, so you don’t necessarily have to vacuum before you use it. I was pleasantly surprised by how effective this was because with other steam mops in the past I’ve always had to do a pre vacuum to make sure the mop isn’t pushing around a bunch of dog hair and debris! The mop itself is lightweight and rolls well and the steam is produced at a steady rate to do larger areas rather quickly. It’s worth mentioning you can use this steam mop on any type of sealed floor. We have hardwood in the main living areas and tile in the bathrooms and it cleans both seamlessly! Once you’re done with the mop you lift the tray up and there’s the wet and dry compartments that you can empty separately. The roller itself can be removed and rinsed out after use and I was again very surprised to see that after a lot of heavy cleaning it didn’t appear to be dirty or grimy. The one gripe I do have is with the size of the water compartment that the mop picks up while mopping. It fills up fairly quickly with dirty water and if you have a large area you’re cleaning you have to empty it before you’re completely done cleaning to finish the job. But it’s a small price to pay for not having to buy multiple steam pads to clean with! Overall, I am very happy with the job the Shark SteamPickup 3-1 steam mop does! With the self-cleaning roller you don’t have to worry about multiple steam pads and the ability to pick up debris while mopping makes this a versatile and very useful mop vacuum combo. If you’re looking for a steam mop, I highly recommend you check this one out, you won’t be disappointed.
I would recommend this to a friend - Pros mentioned:SteamCons mentioned:Water tank size
Rated 4 out of 5 stars
Cleans and sanitizes just using tap water!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shark SteamPickup 3-in-1 Steam, Pick-Up & Sanitize Mop - Black/Stone Metallic is pretty neat. The steam output it puts out is amazing! It does a really good job of mopping floors especially since it isn't using anything besides water. Inside the box the steamer comes in a couple of pieces that easily snap together, and there is also a plastic base station to park the mop and roller when not in use. Let me first start out by saying there is no vacuum feature on this mop, it just has a roller that is made out of lots of various small bristles. Some of which are soft, and others are very stiff and plastic feeling. There is a metal scraper bar that the roller spins against that wipes the debris off the roller. The instructions say that there is no need to vacuum or sweep before using this mop, but I found that not to be 100% true, it depends on what you're trying to pick up as this mop struggled to pick up fuzzy/dust bunnies/drier lint/pet hair etc... instead it just rolled that stuff into wet strings and left them behind. I used the mop to clean 4 rooms in my house plus a hallway, and it does really good for the most part, but it struggled to get close to the walls, or into the corners. Cleaning 4 rooms on high steam took 2.5 tanks worth of water, and the mop had to be emptied and cleaned 4 times total including the final clean to store it on its base. I really like it and it did a great job where it could reach, except for a few quirks here and there. If it could get flush with the corners and the walls, and it actually picked up dustbunny/drier lint/pet hair instead of balling those up it would be perfect, but there's still a little room for improvement.
I would recommend this to a friend - Pros mentioned:Cord length, Ease of use
Rated 5 out of 5 stars
Perfect for hardwoods or tile, cleans well!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 in 1 steam mop vacuum. Picked this up to use on a houseful of hardwoods. We had a different steam mop, but this one having the vacuum feature added hopefully means one less function or cleaning activity needed, since we previously had to vacuum first before mopping. Initial thoughts upon unboxing and assembling were that it feels too light weight and may be cheaply built, but so far that has absolutely no bearing on how it works. What we like about it so far is the simplicity and ease of use. One clean water tank to fill is nice, versus some models we have used that have cleaner tanks and dirty water tanks on top of water. The roller is self cleaning, however, I find that after heavy cleaning, a rinse doesn't hurt to make sure it is not holding anything in the pad that it picked up off the floor. The debris that is picked up is easy to empty out. The cord length is nice, so you don't have to keep moving the plug when doing the whole house or large rooms. Cons: In my opinion, the vacuum suction part is a little under powered as compared to most vacuums, but being that this isn't just a single function unit, I an ok with this given its lightweight and affordable price point. That's really the only down side I see so far, which is not a deal breaker or reason to not get it. I am still giving this 5 stars. I recommend this to anyone with hardwoods, lvp or tile floors. Can get rid of swiffers and wet swiffer mops and just use this!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Easy and effective
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Shark steam mop is simple to assemble and use. It's compact, and needs less than half a minute to warm up and start producing steam. It comes with a small stand to hold it when you're not using it. The water reservoir is not huge, but it was still sufficiently large for us to do a few rooms before refilling. This is the first steam mop I've used, so I cannot speak to its performance relative to competitors. However, it seems to work just as I well as I could have hoped. With two young kids, it's common for us to have little sticky spots where drips happened, and this mop had no problem handling them with a quick pass. Our primary interest in this mop was for simple cleaning, but it can also sanitize. However, according to the manual, full sanitization does require spending significantly more time going over each spot you wish to sanitize. My wife and I definitely expect to get use out of this mop, and after a few quick sessions so far, we're very pleased with the ease-of-use, handling, and performance.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
A very useful floor cleaner
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD - Combines basic dirt/dust clean-up and steam mop in single unit - Three steam levels BAD - Water tank is a bit small - Undercarriage scoop catches on floor seams and gaps - Doesn't pick up larger floor debris - Can be icky to clean out TLDR The SteamPickup is a handy cleaning tool so long as you have proper expectations. It has no vacuum suction or dust bag, only a rotating brush and small internal dustbin. It will steam floors with moderate dust and grit on them without needing to sweep or vacuumed first. But don't expect it to sanitize your floors while cleaning up spilled Froot Loops and diced onions. DETAILS The best thing about the SteamPickup is that it eliminates the need for vacuuming and sweeping your floor before steam mopping it, or at least somewhat. Though Ninja advertises that it does dry pick-up, this is in nowise a vacuum cleaner. It has no suction and the dirt collection container is a small tray in the head without much room. Think of it like a mechanical broom. It can sweep up minor dirt and dust, but not larger chunks. So if you just want to steam clean your front room that's dusty and has a little dirt and mud tracked in, this thing will do it in one shot without needing you to sweep it first. If you want to do your kitchen, you'll want to clean up the spilled food bits and breakfast cereal first. When cleaning, you can choose from three different steam levels. However, the water tank is a little on the small side. It's enough to finish a medium-sized room using the highest steam level, but you'll likely need to refill it a few times if you want to get your kitchen, bathrooms, and rest of the house. Also, you need to be careful when cleaning floors with gaps or seams. The underside of the head has a lip for the roller brush, like the leading edge of a dust pan when sweeping. That lip tends to catch on things like transition strips between hardwood floors or grout spacing between ceramic tiles. Also, due to the nature of the device, cleaning out the dirt tray in the head can be a little gross since the dirt swept in is getting wet from the steam. Usually it's fairly simple to rinse out in a sink, but if you have a lot of dust or hair getting picked up, it can involve a little more work to clean out the tray.
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 5 out of 5 stars
A steam mop that I didn’t realize I’d need
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Living in a home with mostly hard floors (tile, vinyl, some hardwood) has made me realize that the days of using a mop with a bucket is not the most efficient, or clean, solution for floor care. I have considered a steam mop before, but never considered how crucial one could be in a mostly hard floor home!The Shark SteamPickup mop is a cool tool. It’s efficient in that it picks up debris as it deploys steam, which saves time when you want to really “deep” clean a hard floor. The suction is pretty good considering it’s not really the primary function, but it won’t hold too much, so for more debris I would recommend a vacuum first. But for light debris this is great. The steam function is pretty straightforward. You fill the clean water tank and turn it on. It has levels of intensity (more steam) and as the roller carries you across the floor, you begin to see the steam come out. It leaves a damp, but not soaked floor, and in my environment (arid climate) it dries in an about 30 seconds or less. The mop doesn’t really integrate a cleaning fluid, so I used a mild solution of floor soap in a spray bottle and spray lightly in front of the mop, and it steams and makes the room smell fresh. This doesn’t really leave behind a sticky feel either from the soap. Tile looks bright, hardwood looks clean, but I decided to follow up with a mop of oil soap to condition the wood, and it looks fantastic. I would prefer a slightly wider head on the mop, but this size just requires me to add a pass or two maybe. Not a big deal. I would recommend this mop highly for homes with hard floors!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Two in One Cleaning Device
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have hardwood floors in our whole house. We also have two dogs and two cats for pet hair is a constant presence that needs to be cleaned up. The combination of the vacuum and steamer is right what we are looking for. Good * Very easy setup * Compact and light * Easy to fill water container * multiple clean levels * easy empty water and debris * Scrub brush does the trick for pet hair * No hoses to clog Needs Work * Small debris and dirty water trays * Leaves the floor wet for longer than expected * Not cordless The steam is available quickly once the device is powered on. I found the collection of pet hair and larger items to be handled relatively easy. The steam left the floor cleaner but the collection of dirty water is not as much as expected. It appears the bulk of the water is left on the floor. It does not pool but be prepared to not walk on the floor for at least 30 minutes without getting damp. The storage is compact and takes up little space. I am very happy with this and would recommend it.
I would recommend this to a friend - Pros mentioned:Steam
Rated 5 out of 5 stars
A must have by Shark
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another homerun from Shark. Have been using this for about a week now and it delivers as advertised. So for the basics, set up takes literally a couple of minutes and you're up and running. You can select from different steam settings which is dependent on your floors and of course for any specific tough spots which need steam. This isn't for carpet use for certain. All you need for this is regular water. No chemicals need added. Another big with with the Shark is this the self cleaning brush that picks up dirt or debris while you're also steam cleaning the floor. This cleaner really puts out the steam so be careful not to leave it sit too long on one specific area. I have all vinyl flooring on my first floor so I use it regularly. It's great to have three machines in one. Comes with a more than generous power cord so you are not having to change outlets every 10 feet. Not to mention you dont have to worry about any cloth pads to change or wash which is a huge bonus as washing and buying new pads is now a thing of the past. This comes with a deck if you will to store the machine and also if you ever need to clean the roller beyond regular use, there is a holder for that also on the storage deck. Its slim and sleek design makes this easy to store and takes up very little room. Very impressed and highly recommended!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Where has this been all my life?
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to start by saying that I have never used a steam mop before this one. A spot/grout cleaner, yes, but not a larger cleaner. I will never clean my hard floors with anything else. We just bought a house in June of this year (4 months ago) and I had only dry mopped the hard floors on the 1st floor. We have ceramic tile in the entry and guest 1/2 bath and then it's an engineered hardwood everywhere else. The kitchen is always in need of sanitizing and I finally feel like our floors are clean. It did a great job of picking up crumbs and a little bit of pet hair. The instructions do say that if you have an excessive amount of pet hair that you will want to vacuum or sweep it up prior to using this machine. It did really well picking up but I do agree that excess hair or dirt could become problematic. I was also impressed with how quickly this machine heats up and is ready to go. I was able to turn it on and within a minute it was ready to steam clean. It was able to pick up grease, pasta sauce, and even chocolate sauce from the floor in just a few passes. I even went by the dogs food and water bowls and it cleaned everything beautifully. I would and am going to recommend this to friends and family.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Does it job!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark SteamPickup has been a joy to use! It has effectively replaced a steam mop, broom, and Swiffer. Setup is dead simple and just requires water. Utilizing the Shark SteamPickup was obviously simple just plug it in and press the button to choose your steam level and wait a couple minutes. It heats up really quick and really gets steaming. You just kinda utilize it like a vacuum cleaner just taking it a bit slower than usual. There is also a light on the front to help visibility and the head has an edge brush on the right side to get along the base boards. The water tank can cover about 200 SQ ft before needing to be refilled on the highest setting. Once done, you just remove the cover, the waste bin and the roller and rinse them out in the sink and let it all dry out overnight and then it is ready to use again. Overall, the Shark SteamPickup is absolutely a great cleaning tool to assist in keeping my home clean. Dead simple to use, clean and maintain. Shark once again has made a great product and will serve my needs for years to come.
I would recommend this to a friend Rated 5 out of 5 stars
A great little mopper!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark SteamPickup 3-in-1 steam, pick-up and sanitize mop does what it says, though it does its mopping/cleaning in a limited area, especially if the mess is pretty extensive. Points regarding the mop: - It requires nothing more than water to clean! The mop has three settings for the heat level -- and no, the steam will not bother your floors -- I have LVP (Luxury Vinyl Plank) and this mop works great with it. - The mop contains an integrated system at its base that makes cleaning very straightforward. Any dirty water is captured in small capsules that has a floater letting the mop know to turn off if they get full. - There is not a very large fresh water reservoir, so if you are cleaning a heavily-soiled area, you will use a significant amount of water in a specific area. - Overall, the mop is a great tool to use for regular cleaning, as it will successfully pick up debris as well as water and will sanitize the area being cleaned. I definitely recommend that you give this mop a try.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great Shark Steamer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Shark SteamPickup 3-in-1 Steamer. Assembly the Steamer was easy. You simply connected 3 different parts. The top handle and the lower part that has the roller, and then fill the water tank up to the rim line. There are 3 different levels to this steamer. You can use the lighter setting, the medium setting, or the last setting which does much of a deeper cleaning. I tried all three settings. In my bathroom, kitchen, and hallway. I have linoleum flooring. I was impressed at how the kitchen floor and bathroom floor looked without using bleach. I normally use bleach on my flooring. However, without using the bleach, I didn't have to worry about breathing in chemicals as I do battle with allergies. So this is a nice feature to have. Your able to empty the tank to get the dirty water out. It picked up all the small items that were on the floor. When cleaning there is also a stand you can place the steamer on. Also your able to place the roller on the stand for it to dry, which is nice as well. I would recommend this product.
I would recommend this to a friend








