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Customer Ratings & Reviews

Your price for this item is $180.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 171 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the PowerDetect Self-Empty Robot Vacuum's excellent cleaning performance, especially on hard floors, and its effective navigation system, rarely getting stuck. Many appreciate the accurate mapping, object detection, and convenient self-emptying features. However, some users find the vacuum to be louder than expected and note that the side brush performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 171 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark power detect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with how well this keeps my floors clean. Have it scheduled to run every day. A real time saver.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the concept, difficult to get filter refills

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gift for Christmas, it is wonderful. We noticed the difference within a week. We have pets and this definitely picked up the fur left behind. Just prep the floor by moving chairs, stools, close areas off limits (stairs- it’ll fall down) and no wet floors to start its map. Then, it’ll daily vacuum. Remember to dump debris bin daily and clean/replace the filters. It was cumbersome to get the filter refill since it is not sold in Best Buy. Shark does but not all the time and was referred to get from other sources. All in all, I like having it.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Eddie,

      Thank you so much for your thoughtful review! We're thrilled to hear that the vacuum has made such a noticeable difference in your home, especially with pet fur. It's great to know it's doing its job well. Your tips on prepping the space and maintaining the unit are super helpful for other users too. We understand how frustrating it can be when replacement filters aren’t easily available, and we appreciate you sharing that insight. We're glad you're enjoying the product overall, and we truly value your feedback!

      Kind Regards,
      Shark Clean.

  • Rated 5 out of 5 stars

    Good Robot Vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the vacuum for a month. Very happy with it. Had a different robot vacuum and was very frustrated with it. The Shark unit is good with dog hair (I have 3 dogs). Handles getting over the edge of carpets and has only gotten stuck once. It work well with no lights on. Not a down side for me, but I have to empty the bin every week (not the 30 days). Remember I have 3 so lots of hair. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The Shark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark is a very good machine. It mapped out my home and doesn’t go down the stairs. I am very pleased with the performance of this vacuum. I am thinking of getting another one.

    I would recommend this to a friend
  • Pros mentioned:
    Object detection

    Rated 5 out of 5 stars

    My 1st Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love! My 1st robot vacuum, advanced object detect sold me on it. No marks on baseboards or furniture. Easy to clean filters, app tells you if hair of fibers are blocking roller efficiency & easy instructions how to quickly fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best i robot I’ve owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 other knock off ones and this one is the real deal! I does a grear job picking up dog hair (i have 2 german sheppards) i run it almost everyday. Ihave back issues do to find a vaccuum like this has saved me. Definitely recommend it to amyone with pets or back issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Can you say, Clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 3 dogs in the house, our shark makes short work of the house and does a great job. Only complaint is that I should of bought it years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Incredible shark robot vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum but I will never be without one again. This device surpassed every expectation. I could not k eep up. Now my floors have never looked this good. That gives time to declutter, dust and enjoy my home. Everyone should own at least one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it...it is a game changer for pet owners.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much better than my first generation shark vac+base. It now doesnt bump into things, cleans better and faster, and it rarely ever gets stuck. The matrix clean function really does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard working vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shark robot vacuum is the best one I’ve ever had. It’s better than my two previous iRobot vacuums combined. Minimal noise and no getting stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. So easy to set up and program. Love that i can clean without being home. Such a time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the better brands out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacluums we have purchased. Have had Rumba's in the past and have had issue with them staying connected and took some time to map the house. The shark mapped the house in a fraction of the time and it lets you know when it is full and going to clean itself out. The bagless compartment is a brease to empty. Overall I love this vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addtion to any home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Easy to setup and use. App is easy to setup and use. Custom rooms etc.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    First time user...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our first time using these robots. We have been extremely pleased with this unit. It does an incredible job cleaning. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat hair patrol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 4 cats there was always hair n the floor. Not any more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GAME CHANGER. we have 3 German shepherds and it felt impossible to keep the hair away. (especially during shedding season) this vacuum helped SO MUCH. we will definitely be buying another 1 or 2 in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Robot vacuum cleaner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction, maneuvers well. Self programming. I don't have to worry about a thing. My best purchase for 2025.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing no complants . Almost impossible to get it stuck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it, just minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, just throws a lot of erros. Luvkily you can google all of them. Also gets tangled easily with hair. Just have to make more of an effort to clean it after each use to amke sure the wheels stay free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this Vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cleaning tool to have in your home. Set it up via app, and boom a clean house with the click of a button!

    I would recommend this to a friend
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