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Customer Ratings & Reviews

Your price for this item is $180.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 171 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the PowerDetect Self-Empty Robot Vacuum's excellent cleaning performance, especially on hard floors, and its effective navigation system, rarely getting stuck. Many appreciate the accurate mapping, object detection, and convenient self-emptying features. However, some users find the vacuum to be louder than expected and note that the side brush performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 171 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best rumba vacuums money can buy and very large capacity storage for dirt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite robot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a total of 4 robot vacuums and this one is hands down my favorite. It is efficient and quiet. It has excellent edge detections and gets all of the nooks and crannies in my kitchen clean. I’m watching for a sale on this one so i can get another!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money to help out with the dusk on the floor and keeping it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy. Not sure why we took so long to buy. Shark robo vacuum runs every day and keeps carpets looking great.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great for what I need. Has not got stuck at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and work great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works very well i havent had no problem and also leaves my floors very clean all the time. I love that you dont need to buy no bags its very self sufficient.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum so I have nothing to compare it to. However, I expected from the label that it would clean in rows like you would mow the lawn. This thing roams erratically. It went to our master bedroom three times and the kids' rooms twice. Why doesn't it finish one room at a time? It took four hours to charge instead of the stated the hours. Cleaning the main floor took most of the day because it needed to charge for four hours after 80 minutes of cleaning. It would be nice if I could schedule rooms so I could clean half the house on alternating days to compensate. Some people say it's loud, but I think it's very quiet. So quiet that I dropped dirt in it's path to see if it was actually working. It didn't pick up dirt that was next to the rug because drove off the rug and never came to get up next to it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your detailed experience with the Shark PowerDetect Self-Empty Robot Vacuum. As your first robot vacuum, we’re glad to hear you found it quiet, but we’re truly sorry that its navigation and cleaning efficiency didn’t meet your expectations. We understand how frustrating it can be when the vacuum doesn’t clean in an organized way or pick up debris as expected.

      Regarding the navigation, the vacuum is designed to map and clean efficiently over time. However, if it seems to be roaming erratically or missing areas, it may benefit from a quick reset or updated placement to optimize mapping. The charging and cleaning time concerns you’ve noted are also important to us, and we’d like to help troubleshoot to improve performance.

      Please don’t hesitate to reach out to us at 1-888-228-5531, and our Shark robot support team will be happy to guide you through these concerns and explore potential solutions.

      Your feedback is valuable, and we’ll share it with our product team as we continually work to improve. Thank you for giving Shark a try, and we’d love the opportunity to help enhance your experience.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Works well with Dog hair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love and hate. Keeps my house clean but you also have to keep the machine clean. Works well on All surfaces. It’s not a magic solution but it helps with all the dog hair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked it worked very good. Had a problem with it charging, but when I took it back to Best Buy they replaced it on the sspot. This is my 3rd one and I am very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our 1st Sharkie

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy Sharkie as we like to call it. It picks up all of our pet's hair and crumbs off the floor well. It lets us know when its full and when it needs to be changed or got stuck somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark robot vacuum works like a charm. It does everything as advertised and the price was excellent. If you want someone else to clean your floors, this is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rumba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rumba very easy to install and to use . Service at the store was great and fast

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in Shark!! Do better!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great while it lasted! Unfortunately, that was only about a year and a half. I’m very disappointed with Shark. It failed just outside the warranty period, and the best they offered was 30% off a regular-priced replacement on their website. Their customer service is subpar at best—hard to understand and not helpful at all. I expected better support for the price and reputation of this brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is a little loud though, but great at picking up pet hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and has a long lasting battery....

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good little Bot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning bot. Not perfect, but very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Encourage your laziness

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after my other Shark quit working. I love this one for many reasons. Number one thing I love is that it has the self emptying attachment that I feel never needs to be empty. The second thing I love about it is the app and how it does the map of your home and you can select which rooms to clean or not clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing how we have small robots now helping around the house. One would think nah that does not work but to be honest it does and a great helper especially if you have pets around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal thus far. Easy to clean and maneuver. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a huge difference

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got a golden retriever and didn’t realize how much she would shed. This has been life changing.

    I would recommend this to a friend
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