Customer Ratings & Reviews

Great vacuum. Gets into higher places where my older one could not. It also does better on my area rugs.

Could not be happier. Never stuck really means never stuck, and the collision avoidance is great. This is my third robot vac and is the best by far. Previous ones would get stuck on stupid stuff or have to remap the floor weekly due to getting lost. No issues here.

Works Great! We have two between 2 condos. Does take a little while to best program for the space.

The vacuum works great. My house is tidy. Love how long the battery last plus you can add gadgets on the go

Really like this product. It is very useful and helpful

I wanted to wait and write a review to see just how well this vacuum system worked. It’s been a little over 4 months now and it is working great! I am so glad that I went with Shark and even though it was a little more expensive, it is worth it. Nothing gets stuck and with two cats it gets up all the cat hair that accumulates each day. Overall I am very satisfied with how well this vacuum cleans. Thank you Shark for another great product!

I purchased the shark robot sweeper and I love it. I just power it up. Let it go and it saves a lot of time and energy. This is one of my best purchases.

LOVE THIS ROBOT. works like a dream. I have really enjoyed my vac and will reccomend to anyone looking to purchase one.

So far, so good .... Have not had any issues with my purchase and seems to clean quite well ~~

The never stuck technology failed to realize it was basically bouncing on a dog log. I wasnt home so i didnt know to stop it. Anywho cleanup was so much fun we decided to forgo any of these robot cleaners until they learn not to track dog mess all over the house.

The suction is great. It out cleans my older shark but it is a lot noisier. It could be because it has more suction. I would recommend it.

Vacuums great but sometimes loses its way or re-vacuums what she has already so e.

This is one of the best vacuums we have bought. The map it gives you is detailed and the pick up is great. We have a long haired cat and it does amazing with picking up her hair.

If you’ve never had one, once you go back… I love the emptying feature

Quick and easy job for a day to day cleaning at 3:00AM

Excellent suction. Easy to map areas. Daughter in law also bought one.

Excellent equipment. Also is so easy it uses. Like it.

So far good. My last bot lasted 8 years, so time will tell.

This is my second robo-vacuum, first from Shark and I was excited to check this out as our current/previous robo-vacuum, from Ecovacs, has been a life saver. Out of the box, this is nothing special, as is common with most Shark products, and nothing I’ll dock them points for. It’s just not premium packaging and that’s OK. If anything, I actually appreciated how minamilist the packaging was where I wasn’t ending up with loads of styrofoam and plastic to toss at the end. While there was some, which is needed for shipping, it wasn’t overdone like many products. Setup of the vacuum system is largely painless and quick. We set the self cleaning dock up on the floor, placed the vacuum on the dock, setup their app, and were largely off to the races. The instructions that come with the packaging were much more associated with how to download the app as opposed to how to use the vacuum which was an interesting decision to say the least, but using the vacuum isn’t rocket science. Once the app is setup, product registered, wifi connected and bluetooth established, you will send the vacuum (which mine came charged) on a mapping quest along your floor. We have a large floor plan and it seemed to get the job done in about 20min, so setup from the start to finish was really brief. Once established, in the app, it’ll show a picture of your floor plan and if it looks accurate, you can start cleaning. My mapping was accurate the first time for context. Once mapping is to your liking, you can take a few minutes to label and separate each room, thus being able to send your vacuum to only specific areas to clean in the future, or what I most commonly will use is just the option to clean the entire area. The robot seems to do great with avoiding obstacles, even thinner fabrics like closing, it would touch but turn away from. The vacuum has different suction modes based upon how powerful you’d like the cleaning to be with their ultimate being the “matrix cleaning”, which seems to have the highest suction power but does two run throughs of a zone with different cleaning patterns for the ultimate clean. I will acknowledge that as someone who is hard to impress, not only was the floor so clean after using this, but the lines looked great too. Obviously the more power and longer the robot stays out, the more battery it will draw in, but even then, I had it clean large areas on Matrix mode and over an hour later the machine still had battery left. In instances where the battery gets low enough during cleaning, you can establish a rule for it to return to the dock and recharge. On the app, you’re also able to establish schedules for the vacuum, “no go” zones, or additional rules such as returning to the dock to empty itself every 30min on longer cleaning runs. The emptying process is certainly a bit loud but it has a scent diffuser built in and always makes the room smell nice when emptying, which is a bonus touch, though I don’t know how long that’ll last. My only gripes come from the lack of instruction provided especially on the app, as you’re kind of left to your own devices to sort this out. Additionally, the other night, and I have no idea why but I thought someone was legitimately breaking into our home as the bedroom door was rattling, only to find out that the vacuum has just gone off and was running into our door repeatedly, though I hadn’t yet established a schedule for it. Didn’t love that, nor know why it occurred but it’s something to be potentially aware of. Either way, the quality of the cleaning, ease of use once established, ability to make “no go” zones, mapping, spot cleaning, and schedules, makes this such a life saver when it comes to time and energy, especially for those with pets.

At first, I must admit I was very skeptical about the Shark robots vacuuming capabilities. After having it for a few months, I can honestly say it's the nest purchase I have ever made. It's unbelievable how much dust, hair, and anything else that it picks up. Makes my life and housecleaning a lot easier. Highly recommended!