Customer Ratings & Reviews

Amazing vacuum. Like having your own maid. I setup a schedule to mop twice a week and so far it's wonderful.

Best purchase ever! Vacuums and mops. I was skeptical at first if it would truly do a good job mopping but this machine is great!

Excellent vacuum I have three dogs and it does an amazing job

Does a great job! Very convenient. I will say the app is not great, but the machine cleans rather well.

First bot vacuum so a few features needed to be figured out and higher learning curve. But very good vacuum once setup properly.

Works great! I love how efficient and quiet it is.

I received this as an upgrade to my old robot vacuum, and this time I chose one that also mops. I love it! It picks up everything, and I don't have to mop as often. Sometimes I even run it twice a day!

Much better than the roomba and brava. Incredibly convenient to have a two in one. Much better at picking up and mopping

This product is truly a game changer! I owned an iRobot for years, but I wanted to upgrade to one that also mops the floor. When my old one broke down and this model went on sale for Black Friday, I decided to go for it, and I couldn’t be happier! My floors are impressively clean. While they're not as spotless as when I use the vacuum and mop bucket, this device does an excellent job in between deeper cleanings!

This unit probably would have be great, however it did not fit underneath our furniture, so we ended up returning it.

My first upgrade since one of the original Shark robots. It's defitintely gotten smarter. Though I'm still not the biggest fan of virtual no-go-zones compared to the old magnetic strips, they do work for the most part. Just be aware it may take a few runs for them to apply. Mopping feature is actually amazing and vacuum power is impressive.

Wow this robo vacuum does it all. She cleans and just gets it done. Mopping and vacuuming without hesitation. She naps it out then off she goes on a mission. I can’t say enough about how much hair she picks up. With three dogs and two cats she keeps up with them all.

NOt sure if I have it set up correctly. Was able to map, but some times it doesn't complete the job. haven't been able to connect to wi fi. the app is confusing. Haven't been able to map different floors. doesn't always pick up pet hair completely. I think for the money spent, I might've considered another model

I would never pay full lrice for a robo vac as i got this one for almost $400 off during black friday. It’s pretty good but like all robo vac/mop combos it is a convience purchase and not as good as a standard vaccum cleaner and mop. The setup is easy and it does a decent job at vaccuming/mopping my hard floor but struggles a bit on carpet. Also the jet that wets the mop gets clogged from time to time which needs to be cleaned out. Kind of annoying but still happy with my purchase.

For something that one of it's selling features is the all new "Neverstuck" technology, this thing has gotten stuck CONSTANTLY. When doing the initial mapping, it got stuck on a cable that had fallen off of where I had moved it to. Understanably, thats my fault. With mapping finished, it had to go and "verify" the carpet. Mind you, this is something that pretty much every robot vacuum does while doing the inital mapping. There is seemingly no possible way to tell it that an entire room is carpet, so off it goes to verify the three bedrooms I selected. This dumb thing got stuck so many times, that it had to return to recharge, TWICE. It took almost 8 hours to "verify" 3 medium sized bedrooms before I gave up and stopped it. I've attempted to find a way to send it back to continue verifying, and the only way it seems that is possible, is to delete the map and start again. Now a couple of weeks on from then, it's pretty much impossible to get this to ever complete a vacuum task. The pictures I attached are from todays attempt at vacuuming the three left most rooms, and the hash marks from where it managed to verify the carpet in 8 hours.

I love the way this vacuum and mop combo cleans. I love the opportunity to select the type of cleaning a want and select specific rooms for cleaning if I choose not to clean the whole house.

use it everyday! We love it! We still mop once a week because of the kids and pets but it really reduces cleaning and im excited that the robot allows you to schedule cleaning time so we usually run ours while everyone is out or sleeping. The robot is very easy to clean and maintain,

This Shark is the best purchase I have made for home cleaning! We have about 1000 sq ft of teak hardwood and ceramic tile, it cleans it all beautifully and can do the whole main level while we are at work! I have already recommended this to many friends and family! My parents have one too and they also love it!

We love it it works great. Cleans as it should. Goes from floor to carpet and knows when to shut off mopping mode and switch to vacuum mode by itself.

Now I didn't give it 5 stars because of the app, (if you have it you know) it vacs and mops great, and maintenance is very easy, Jeffrey has some weight to him but not too hard to flip over and clean..I think I will keep him..