Customer Ratings & Reviews

Does a great job! Very convenient. I will say the app is not great, but the machine cleans rather well.

I absolutely love this shark. I have dogs and they are always shedding. I felt like I could never keep up with my floors until I purchased this vacune/mop. It works amazingly and does its job.

Shark Robot is super, I love it because it simply makes your life easier, cleans for you, and maps everything in one. The best.

We had the iRobots for years and finally decided after too many robots breaking on us, to try the Shark. It was on sale and just about the same price as the iRobot we were told they junked out. It’s been a few months now and we couldn’t be happier. This robot is actually efficient, smart and has all the tech that iRobot lacks. The mapping of your home is much more accurate and detailed. Great product, software and design.

Much better than the roomba and brava. Incredibly convenient to have a two in one. Much better at picking up and mopping

Really bummed that this didn’t work out for my family. It was decent at best when it was working properly. I used it mainly for mopping. The vacuum was terrible on my thin entry mats - just spread debris across it and lost a battle with a couple of Cheerios in the kitchen dropped by a toddler. Recently when trying to set it up to mop I got an error that the water tank couldn’t be filled. I tried several times and upon removing the vacuum found water pooled up under it contained in the tank. After more cleaning it, soaking up the water, and troubleshooting through Shark and videos, I thought I got it to work. It started mopping… but without water. Again, water in the base but this time seeping out onto my floors.

This product is truly a game changer! I owned an iRobot for years, but I wanted to upgrade to one that also mops the floor. When my old one broke down and this model went on sale for Black Friday, I decided to go for it, and I couldn’t be happier! My floors are impressively clean. While they're not as spotless as when I use the vacuum and mop bucket, this device does an excellent job in between deeper cleanings!

I am so happy i bought this. It saves me so much time. I have two dogs that are always in and out and drag dirt in. I run the shark every orher day and it keeps the floors so clean. My house is over 2500sq feet so it does take multiple reips for the shark but i dont mind. Can be a little loud at times is rhe onky draw back.

The product is good, But not fast as expected, Still space for improvement

The vacuum is good, and has mop Mop is very good,

Its a good product and does what it suppose to do.

I received this as an upgrade to my old robot vacuum, and this time I chose one that also mops. I love it! It picks up everything, and I don't have to mop as often. Sometimes I even run it twice a day!

My first upgrade since one of the original Shark robots. It's defitintely gotten smarter. Though I'm still not the biggest fan of virtual no-go-zones compared to the old magnetic strips, they do work for the most part. Just be aware it may take a few runs for them to apply. Mopping feature is actually amazing and vacuum power is impressive.

Good so far, the app could be a little more friendly.

I was very happy model. It cleaned my floor throughly. And I liked the new sensor it keeps it from getting stuck as often other models.

I just love the way it cleans my floor, both wet and dry

Excellent vacuum I have three dogs and it does an amazing job

Wow this robo vacuum does it all. She cleans and just gets it done. Mopping and vacuuming without hesitation. She naps it out then off she goes on a mission. I can’t say enough about how much hair she picks up. With three dogs and two cats she keeps up with them all.

I would never pay full lrice for a robo vac as i got this one for almost $400 off during black friday. It’s pretty good but like all robo vac/mop combos it is a convience purchase and not as good as a standard vaccum cleaner and mop. The setup is easy and it does a decent job at vaccuming/mopping my hard floor but struggles a bit on carpet. Also the jet that wets the mop gets clogged from time to time which needs to be cleaned out. Kind of annoying but still happy with my purchase.

Amazing vacuum! Its been a year cleaning my floor almost everyday and still in good condition. App including mapping may need some work as the mapping sometimes confuses fhe robot