Customer Ratings & Reviews

I like the machine. It's very durable and well made. I wish it had a little more suction power since i still see debris left on the floor. I seem to have to redo the map too soon.

I was nervous about the price and investment. I took the leap and I have no regrets. I have always wanted to try a robot vacuum and mop combo and finally had the floor plan that could benefit. The app works great. I have two small inclines between the living room and connecting hallways. I was worried that the vacuum would get stuck and never find its way around the obstacle. I was prepared to just find a way to make it work, even if I had to clean the rooms separately. To my surprise that has not been an issue at all. The incline angle is pretty steep for a robot vacuum. Disposing of the dirt when the container is full is simple and the machine notifies you. Same with refilling the mopping soap and emptying the dirty water. This has been my best purchase of 2025 by far. To anyone that is nervous about investing in a robot vacuum/mop combo, I was the same way. I trust this particular brand and specifically this model. I am not disappointed and will recommend this product to anyone that is looking to upgrade their home. I am even considering buying one for my mom.

pretty nice vacuum + mop combo. i gave someone this as a gift and it was easy to set up and cleaned the house very well

Best purchase ever! Vacuums and mops. I was skeptical at first if it would truly do a good job mopping but this machine is great!

Amazing vacuum. Like having your own maid. I setup a schedule to mop twice a week and so far it's wonderful.

I have 4 dogs and this has made my life easier with cleaning. It keep up so much hairs. Mopping is not the best but it also helps and is not as dirty.

Does a great job! Very convenient. I will say the app is not great, but the machine cleans rather well.

The vacuum is a good valve but the app sucks. I don't know why Shark can't get a better app? I have tried several Robot vacuums and all of them have this issue. Don't know what's up with their mapping on these things but before I invest in it they will have to get this fixed. I took mine back and purchased. A Eufy x10 pro omni. That one has a way better app mapping system!

Much better than the roomba and brava. Incredibly convenient to have a two in one. Much better at picking up and mopping

I absolutely love this shark. I have dogs and they are always shedding. I felt like I could never keep up with my floors until I purchased this vacune/mop. It works amazingly and does its job.

Shark Robot is super, I love it because it simply makes your life easier, cleans for you, and maps everything in one. The best.

We had the iRobots for years and finally decided after too many robots breaking on us, to try the Shark. It was on sale and just about the same price as the iRobot we were told they junked out. It’s been a few months now and we couldn’t be happier. This robot is actually efficient, smart and has all the tech that iRobot lacks. The mapping of your home is much more accurate and detailed. Great product, software and design.

This product is truly a game changer! I owned an iRobot for years, but I wanted to upgrade to one that also mops the floor. When my old one broke down and this model went on sale for Black Friday, I decided to go for it, and I couldn’t be happier! My floors are impressively clean. While they're not as spotless as when I use the vacuum and mop bucket, this device does an excellent job in between deeper cleanings!

I am so happy i bought this. It saves me so much time. I have two dogs that are always in and out and drag dirt in. I run the shark every orher day and it keeps the floors so clean. My house is over 2500sq feet so it does take multiple reips for the shark but i dont mind. Can be a little loud at times is rhe onky draw back.

My first upgrade since one of the original Shark robots. It's defitintely gotten smarter. Though I'm still not the biggest fan of virtual no-go-zones compared to the old magnetic strips, they do work for the most part. Just be aware it may take a few runs for them to apply. Mopping feature is actually amazing and vacuum power is impressive.

Really bummed that this didn’t work out for my family. It was decent at best when it was working properly. I used it mainly for mopping. The vacuum was terrible on my thin entry mats - just spread debris across it and lost a battle with a couple of Cheerios in the kitchen dropped by a toddler. Recently when trying to set it up to mop I got an error that the water tank couldn’t be filled. I tried several times and upon removing the vacuum found water pooled up under it contained in the tank. After more cleaning it, soaking up the water, and troubleshooting through Shark and videos, I thought I got it to work. It started mopping… but without water. Again, water in the base but this time seeping out onto my floors.

I received this as an upgrade to my old robot vacuum, and this time I chose one that also mops. I love it! It picks up everything, and I don't have to mop as often. Sometimes I even run it twice a day!

The product is good, But not fast as expected, Still space for improvement

I would never pay full lrice for a robo vac as i got this one for almost $400 off during black friday. It’s pretty good but like all robo vac/mop combos it is a convience purchase and not as good as a standard vaccum cleaner and mop. The setup is easy and it does a decent job at vaccuming/mopping my hard floor but struggles a bit on carpet. Also the jet that wets the mop gets clogged from time to time which needs to be cleaned out. Kind of annoying but still happy with my purchase.

Its a good product and does what it suppose to do.