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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $999.99

Customer reviews

Rating 4.2 out of 5 stars with 266 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the Robot Vacuum & Mop's cleaning performance, mapping capabilities, quiet operation, and ease of use. Many appreciate the convenience of the self-emptying and self-refilling features, along with its effective mopping and long battery life. However, some customers have experienced minor issues with navigation and find the app to be somewhat limited. A few users also noted concerns regarding suction power and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 266 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Shark robot vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice vacuum! Does the job very well can’t complain about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It's perfect for a household full of pets and kids.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased! The robot cleans better than expected. The app is a little clunky and could use better editing features, however, the robot does it main job well - Cleaning!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best of the 4 brands i have tried.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum function is the best keeps my carpets very clean. The mop function is only so so, leaves streaks, leaves drops of spilled coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Love it especially with let’s.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having pets, this is a perfect mop/vacuum combo for every day touch ups on floors that show paw prints. Shark recently updated their app and there are even more map and scheduling options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing vacuum/mop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My floors are perfectly clean with little to no maintenance!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to do much mopping or sweeping my floor. This machine is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome combo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Easy to set up, the app is simple (maybe a little to much) and the robot is very self sufficient. I have owned another brand of vacuum for years and sad I just now made the change.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Where have you been?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new robo vacuum! My floors are staying so clean. Where has this been my whole life?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective and nicely working Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shark vacuum is very effective and does the job nicely, it cannot program 2 floors but you can move it up and down with dock. We have used this for 6 months now and we really love it. It save a lot of time and effort to keep the house clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Easy to use and set up. Does a great job cleaning up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works very well!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum does very good mapping of the house, and then it does a complete cover of all the areas highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Robo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It does the job well as described. I recommend it to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Great Item, simple app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent. App is a bit limited. Overal good product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Big Time Saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good…saves me a lot of time keeping 95% of floors clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Never Touch Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with the performance of the Shark robot vacuum and mop. We switched from Roomba to Shark and it was definitely the right choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love her!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love her! She works hard every day! She gets in all the corners and gets all the areas! We love her and she is now family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works good it just dies too fast and if u have nothing but carpet at your house I don’t recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should’ve bought it sooner!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can set it and forget it! The shark is awesome.i don’t know what i was waiting for. I should’ve purchased this sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, super easy to set up and does a great job cleaning my floorsn

    I would recommend this to a friend
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