Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3578 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the Rotator Professional Lift-Away NV501 Bagless Upright Vacuum, particularly its strong suction, ease of use, and lightweight design. Many are pleased with its overall performance and effectiveness on carpets, especially for pet hair. While the attachments are well-received, some customers find the cord length and price to be less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,578 reviews
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 4 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty horrified to see all of the dust, fuzzies, and junk this thing picked up in my house. I don't even have pets or kids and we're pretty tidy people so I was shocked at what my old vacuum was not getting. I had a pretty decent vacuum but it was getting old. This Shark is fairly light weight, easy to maneuver, and has lots of options. The suction is unbelievable and the house is noticeably cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my vacuum it’s light weight but very powerful it was a very good investment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great vacuum for all household cleaning duties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job perfectly. It's ease of use and light weight is great for all areas of the home.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about this vacuum. Works great, very quiet, light weight, no bags, great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum cleaner!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a dyson for over 10 years, so when it finally went out I was only going to look at dyson again..... I am so glad i saw the review on this vacuum it has more power then the dyson ever did! great buy and half the price of my dyson

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great suction and filters

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the vaccum. However, I don't particularly like that it is a rotator. To me, it seems like it will eventually get loose over time. It falls down easily. The cord is long and convenient to vaccum all areas. I do like all the attachments but haven't used them all. I wanted to return it and get a different style, but you know how that goes...forget to return it or too lazy to put everything back in the box. I love how you can control the suction and I can be sure no dust is escaping. Only other downside is how much heat it blows out. It makes the house hot.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    My first upright vac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the power and suction that this Shark has. I think it's heavy for me and when I use the hose I either have to carry the motor or if I leave it attached it tips over. I would like there to be a place on board that carries the floor tool...I don't like that the cord comes out on the bottom because I have to hold it up or the beater bar will run it over. I have always used a canister Vac but they are getting harder to find...after reading reviews and asking friends I decided to try the Shark. It does a nice job, but is a bit awkward....I'm still getting used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Love the versatility

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best vacumn I have ever owned. It is so versatile I got rid of the 2 vacumns I had

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Cleans better than I had even imagined

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with this purchase. I checked out Consumer Reports for their recommendations. This was one of the top 4 but the only one with a 5 year warranty, and the best value for the money. I took it home and worked on all carpets that hadn't been vacuumed for months since my 25 year old Electrolux bit the dust. The ease in use amazes me. It's so versatile! Working on the carpeted stairs was a pleasure, since the rotating vacuum head moved from the flat top of each stair to the vertical sides. I don't think the stairs have ever been that clean. Easy to "dump" the collection into the trash, click back in place, and start up again. The filter is easy to pull out and wash. Can't say anything wrong - it's a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with this vacuum. I was always a dyson fan and did not want to shell out the dollars for one this time. I did some research and found this vacuum for a much more reasonable price. It does a great jobs and has some great features. Love the lift a way for stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is very easy to use and very light weight. It works well and is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome vacuum for the whole house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Shark - Rotator Professional Lift-Away HEPA Bagless 3-in-1 Upright Vacuum about a month ago and I am very excited to say this is by far the best vacuum that I have owned. I needed to replace the current Dyson I had which was great but old. The Shark Rotator far exceeds my expectations. I am proud to own one. Best Buy also had the best competitive price for the vacuum and so I was sold on buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    WOW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT high end vacuum cleaner, I had my carpet professionally cleaned by a repeatable cleaner, and 3 days after it was cleaned, I vacuumed with this unit, and WOW, it actually picked up more dirt than the professional cleaner got out of the carpet !!! Has lots of features and will vac hard surface floors too.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Weight

    Rated 5 out of 5 stars

    Works fine, and easy to operate.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing. I believe I got the best value for that price range. Does an excellent job of cleaning and is really light weight and easy to use. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    You'll Never Need Another Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction and very lightweight for such an amazing vacuum cleaner. The vacuum also comes with a rolling stand which holds the vacuum's accessories so you can use the hose without tipping the vacuum. Easy to empty and clean the filters. LOVE!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Went for a Dyson and luckily they were out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went for a Dyson but our local store was sold out of the model we wanted. The salesperson recommended the Shark and stressed that we could bring it back if we didn't like it. We loved it. You won't go wrong with this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great suction with handy tools (great for Pets)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 7/3/15 The suction is outstanding with handy tools. Love the great length of reach with the hose. The 30 foot cord is a plus. Works great on carpet AND tile floors. Pretty easy to maneuver with out being self propelled. Slightly heavy (on carpet) but worth it. Best Buy had the best price, that's why we love shopping there. Also purchased the 4 year warranty because BB does it right. If an issue comes up you do NOT have to send/ship the unit back to Shark. Time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent vacuum cleaner!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, powerful, flexible -- may be used in multiple modes for hard-to-reach areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet and lots of power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale, and it has been as good as advertised. Quiet, nice power, and fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum we've ever had!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had the industrial F&G bag style vacuums that my dad bought for his company so I have never even thought of buying anything like this until we moved into our own house. This vacuum is VERY good! I LOVE not having to change a bag, and I really love all the built in attachments! For the money, it's amazing. I'm sure there are better vacuum cleaners out there, but I can't afford them.

    I would recommend this to a friend
Sponsored