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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 72 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the Steam & Scrub's cleaning power and ease of use, with many praising its effectiveness on various floor types. Positive feedback frequently highlights how simple the mop is to operate and maintain. However, some users experienced inconsistencies with the steam function, noting issues with steam pressure and its unpredictable operation. Improvements to the steam mechanism could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 72 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Not quite good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans the floor well enough. If there is a tough sticky spot the spinny brishes wont get it done. Also the cord is too short to be practical. I'd not buy it again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your experience with the Shark Steam & Scrub. We're glad to hear it performs well for general cleaning, though we're sorry to hear it hasn’t handled tougher spots to your satisfaction and that the cord length felt limiting.

      Your feedback about both the scrubbing performance and cord practicality is appreciated and will be shared with our product team as we continue improving design and functionality. If you’d like to explore tips for maximizing performance or discuss alternative models, our Customer Service Team is here to help at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Cleans my floors very good!!! Very easy to control and not hit furniture! My helper loves it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The cleaning machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great steam mop I like how both of them rotating spinning mop heads. It does a great job of cleaning the floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark is the bomb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mop ever, no pushing no pulling. Bye bye heavy breathing and tired arms!! Hello clean floors. No liquid streaks best thing ever. Easy to clean and store ! I’d slap my momma if you did buy and try promise no regrets

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Steam

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steam part will stop working randomly. We will clean it and it still gives issues every so often. But when it does work it is really nice. However when you use it you want it work. I don't know if maybe we just got a lemon or what. The wife likes it when it works.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      We’re grateful for your review and the time you took to share your feedback. We sincerely apologize for the inconveniences you have had with your Shark - Steam & Scrub. Your feedback will be shared with our teams to help us avoid similar issues in the future. Please give us a call at 1-855-427-5127 so we can discuss the warranty options available to you.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    East to use, great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was moving out and needed a deep clean in floors- this did the job of a commercial machine. Floors were spotless and machine was easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cat pee/spray

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scrubber! Gosh no more bending down, no more back pain easy cleaning and its handy for quick job messes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best ever. It glides across the floor while cleaning extremely good. The steam blast is a great feature also. Would definitely buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not exactly what I was looking for. It doesn't scrub and remove marks on the floor. It does steam, and it is good to clean around base boards and corners when you push the steam button. You get a burst of steam that remove dirt and dust in corners that are hard to get out with a brroom. I will keep it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing cleaning

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical with the mopping pads but after one pass through my apartment, I was sold. The cleaning and the steam overpowered everything on my floors. Amazing purchase and definitely recommend this product for anyone wanting a steam mop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that this has the spinning pass, cleans very well, and cord is long. I wish you could add cleaner to the water bottle but the it says not to. Overall great purchase and gets the job done and great steam feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Much Better Then the Older we had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new so much easier to clean tbe floors than the older version we had!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark floor steam cleaner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant floor cleaner. Would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected with multiple pets in the house. Drys fast do need to have extra pads depending on area size to be able to clean all at once.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Favorite steam mop ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this steam mop and how it moves in circular way. Cleans great. By far one of the best purchases I made. I highly recommend this particular steam mop

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to do floors twice, glides around my 1000 sq ft tile. Pads show the amount of dirt picked up, good riddance mop and pail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best scrubbing steam mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best steam mop ever! I love the scrubbing pads and the way they scrub my floors in a circular motion to get all the grit and grime up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and easy to use. Highly recommended.Really worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hardwood floor cleaner I've over used. Easy to use and does a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Sharp steam cleanera.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product. It cleans the floor of course like any other amount you can’t get in those corners so you have to clean that separately.. otherwise it’s pretty good.

    I would recommend this to a friend
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