Customer Ratings & Reviews

I’ve been using the Shark Stratos 2‑in‑1 for about a week on hardwood and tile, and overall it’s been a helpful addition. The vacuum and mop functions switch automatically, the dust bin is large, and the onboard reservoir means I don’t have to refill water or solution very often. It does a good job picking up pet hair, and the mop leaves floors clean without excess moisture. The Android app, however, is not a strong point. Mapping is only partly accurate in my house since there are a lot of obstacles—lamps, chairs, boxes, and general clutter—which makes it harder to rely on the floor plan. While the Lidar seems to work well, but the lower obstacle avoidance sensor on the front of the unit leaves a lot to be desired. Setting “no‑go” zones works fine as long as the area is rectangular, but irregular shapes are trickier. Day‑to‑day use is straightforward. I can schedule vacuuming, mopping, or both, and also run it manually after messy projects. It handles transitions between tile and wood well, and the mop pads are easy to wash and reuse. The base empties debris and rinses the mop pad, which keeps maintenance simple. There are ongoing costs to consider—brushes, mop pads, odor cartridges, and cleaner all need replacing eventually. Pet hair does wrap around the roller, but it’s easy to clean and the app reminds me when it needs attention. In short, the hardware works well and saves time, especially if you have pets. The app and obstacle avoidance could be better, but if you’re mainly looking for less daily effort with vacuuming and light mopping, it does the job.

The complexity of this robot is interesting. However, it wasn’t enough to determine me from getting it. It is twice the size of our regular iRobot vacuum so I’m putting them side-by-side. It’s a huge difference in space however, the function of this specific one allows you to not have to manage it in the same way as a regular I. robot vacuum. So after taking it out of the box and putting it together, filling up the liquids, plugging it into the wall and making sure the area that I want it to be working in is clear and mapped out in the app which I’m already used to because I already Have a regular vacuum robot wasn’t easy set up. Again, I strongly encourage people to watch YouTube videos of anything that they are about to purchase or if they have that they are unsure about so that they can install it correctly. It is a little bit louder than my regular iRobot, but again the functionality is different and after it was done cleaning my vinyl flooring I was able to allow her to drive an under 10 minutes until walking on the floor almostimmediately.

The Shark Stratos 2 in Robot Vacuum & Mop is an important addition to our home. I have a lot of experience with 2 in 1 Robot Vacuum & Mop devices from other big brands and this one is on par with the highest of the competition. I needed a third one for the third floor we have that consists of hardwood and carpets. we own multiple pets so any device needs to work extra hard between pet hair and long human hair while not swallowing littered clothing items like socks from the children in the house. the Stratos performed very well. Initial setup is easy mapping took about 40 minutes the clean water tank, dirty water tank and dust containers are all easily accessible. cleaning and mopping function is great. we run it twice daily, we gave it a schedule that can be customized based on your need and it works and cleans itself very easily. noise level is acceptable and the cleaning is very good. The app experience is 3.5 stars out of 5 ( on Android) things to note: The device only connects to the app through 2.4 ghz Wifi, wouldn't connect to 5 ghz and its not mentioned anywhere in the specification sheet. I would still totally recommend the Combo Vacuum & Mop for anyone who needs such a device.

I recently purchased the Shark Stratos NeverTouch Robot Vacuum and Mop, and I am beyond impressed with its performance. This robot has completely transformed my home cleaning routine. First off, the suction power is outstanding. It effortlessly picks up dust, dirt, and pet hair from both carpets and hard floors. The mopping feature is equally impressive, leaving my floors spotless and streak-free without requiring multiple passes. I love that it automatically switches between vacuuming and mopping, adapting perfectly to my home’s surfaces. The smart mapping and navigation system are top-notch. It quickly learned the layout of my house, avoids obstacles with ease, and never misses a corner. I can schedule cleanings or start a session directly from the app, which is intuitive and easy to use. The voice control integration with Alexa is an added convenience. Another feature I appreciate is the self-emptying base. The NeverTouch system truly lives up to its name—I don’t have to worry about emptying the bin after every session. It’s quiet, efficient, and a huge time-saver. In short, the Shark Stratos NeverTouch Robot Vacuum and Mop is worth every penny. It’s powerful, smart, and incredibly convenient, making it one of the best home cleaning investments I’ve ever made. I highly recommend it to anyone looking for a reliable, hassle-free cleaning solution!

Review: The Shark Stratos is a feature-packed hybrid robot designed to minimize your hands-on cleaning time. It combines vacuuming and mopping with 25+ hands-free features, including a NeverTouch self-cleaning base that automatically empties debris, refills water, and rinses/drys the mop pads—which can keep it running for weeks with little intervention. Owners praise its intuitive setup and app integration (including scheduling and voice control), precise LiDAR mapping, and automatic carpet detection that lifts the mop pad when needed—all of which help it navigate and clean your home efficiently. It does a solid job on hard floors and surface dust/debris while staying relatively quiet and avoiding obstacles better than many older robot models. However, not everything is perfect. Some users have noted limitations in deep-pile carpet cleaning, occasional mapping inaccuracies, and app instability or a basic interface compared with competitors. The mop doesn’t replace manual scrubbing for stuck-on messes, and the mop pad dryer runs long and can be noisy. Overall: Great for busy households with hard floors and pets, especially if you value automation and low maintenance. It’s not the absolute best if you need powerful deep-carpet cleaning or a highly customizable app experience—but it is a strong, mostly hands-off option in today’s robot vacuum market.

Everything about this machine is great BUT EDITING THE ROOMS/MAP. Seriously it's difficult, time consuming, and frustrating. Spitting the rooms instead of the adjusting a square is ANNOYING. I tried the matrix and that was great at editing the rooms but with this. Nope! Please make an update to make it easier to edit the rooms. I seriously wouldn't recommend this machine because of that.

Best Christmas gift EVER!!! With 4 constant shedding Frenchies, I couldn’t vacuum enough to keep the fur off of my floors. We set this to go off at night while we are asleep. We have it set to vacuum daily, and mop every other day. It’s very low maintenance and it works hard so I don’t have to!!! We still vacuum, but this helps TREMENDOUSLY!!!!

I was skeptical about getting this vacum but am glad I did. Has helped with keeping floor picked up and actually picks uo things as well as mops and doesnt leave a film on the floor. Very happy with purchase!! I will say make sure your wifi is strong enough…it took a while to get connected due to different strengths in wifi for different electronics at home.

Picked this item up on a holiday sale. So far it’s been amazing! The mapping feature worked great. The vacuum does a really good job. We’ve only used the mop feature a couple times and it did a pretty good job as well.

It has done wonderful cutting down on the pet fur around the house. We love that it can be programmed as to where to go. The vacuuming is better than the mopping but we haven't explored that aspect enough yet.

Easy setup.Easy to use Cleans great. Looks good as well

Did a great job mapping out the house, adheres to "no go" zones and has made our house feel overall much cleaner on the day to day! Easy good little machine, set it and forget it.

I’m extremely impressed with how clean my floors are. I have 5 kids and it cleans my floors better than any mop did. My favorite part is it make sure my floor maintains clean!!!

Love this so much. With 5 animals its a life saver. Easy to use and love that it cleans its self. Easy to empty out and fill.

I love this machine. It has not been stuck once and its great to come home to a floor thats been moped. The vacuum is great. Super easy to use and clean!

Very nice! It gets up over any bums and does a great job ckeaning the floor, just a bit on the noisy side.

Best vacuum ever! I switched from iRobot and this is soooo much better! I wish I got this sooner! The mop is amazing and the vacuum picks up after my kids and dogs! Love it and makes it nice and easy!

Amazing - a must have. I leave to go to work, come home to fully clean house. Can't say enough great things.

Awesome performance... pulled unseen debris from carpet.. mapping technology is unreal. Super quiet

Works really well. Impressed with ease of set up. The mopping function blew my mind. It really cleaned the floors.