Customer Ratings & Reviews

It moves around on its own, cleans on its own, and sometimes even clings to my feet, which is incredibly soothing. I watch it all day long.

Love this vacuum so much I’ve bought them as gifts for other people

Once the unit is set up it's great use. The app is good but could be better is the only draw back.

Does a great job or keeping the floors clean. We have animals so this goes a lomg way.

Overall, one of the best robo vac/mop combos on the market. Does a great job at both mopping and vacuuming from a maintenance cleaning standpoint. Like the app too!

Very easy to set up. NEVER gets stuck. With two dogs, our floors finally stay hair free.

Best purchase ever. Works great especially with 3 dogs. Would definitely recommend

So far so good. Works much better than the prior model I used.

Powerful, smart, and spotless—best vacuum I’ve owned

One of my Best purchase ever, it does a great job and very easy to use

actually works without getting stuck and finding it multiple times a day.

Like it , smart invention , doing its job in a perfect way

Works great. App is amazing. I want another one asap

I bought one and loved it so I bought another. Vacuums and mops .

I do not recommend this product. It does not clean the floor well, and it is overpriced for the features and performance it offers.

Does not work well loses map details and app is very limited will return

Characterizing the setup of a major appliance like this depends on your level of familiarity with autonomous vacuums. I’ve used a number of basic robot vacuums over the years so I knew that, after unpacking and snapping in the brush, I’d need to locate an ideal location for the home-base. It’s important to have plenty of room around the base and for it to be easy to access. Once that’s done, you’ll need to place the vacuum in place on the base and let it charge. While charging, you should immediately sync with the Stratos app. Once charged, send it out to map as much of the floor areas and rooms you plan to have it clean. - A helpful tip: I recommend preparing the area for the initial scan in order for it to have as full a picture as possible. For example, if you have a dinning table with chairs, put the chairs up on the table during the scan so the unit will cover the area underneath. Robo-vacs often don’t fit between chair legs so scheduled runs will likely miss that area. But, if you’ve scanned it, you can choose to put the chairs up now and then so it will go underneath. After your area(s) have been scanned, you’ll see a map in your app. It will be automatically broken into separate rooms, but you can adjust that as needed. Once this is done, you can send the Shark Stratos 2-in-1 Robot Vacuum & Mop out to clean! For me, it works very well, picking up dirt, hair, and dust with no trouble. The mopping feature is a great bonus, and the NeverTouch self-cleaning base makes everything low-maintenance and truly hands-free. I love that it has so many smart features and keeps my floors clean without me having to think about it. This is both a blessing and a relief. The last time I tried a ‘full-featured’ robo-vac with a camera and sensors (7+ years ago), it was so ‘sensitive’ it was ‘afraid’ to do anything! Not so with the Shark Stratos. Clearly the technology has come a long way and is ready for prime time. Highly recommend!

I’ll start by saying I am already a huge fan of Shark Robot Vacuums. Our current model is the ProDetect, which self empties the bin and drys the mop pad. It does not clean the mop pad. The Stratos also self empties and dries, but also cleans the pad. I love that added feature which makes it truly hands free for a 30 day cycle. My first impression of the Stratos was that is looks snazzier and more contemporary simply because it’s white! In a white kitchen or a home with light floors, moving away from the standard black robot vacuum look would be welcome I’m sure. However, we have dark floors and the white is super stand out for an appliance I’d rather have blend in. It still looks stunning and modern, it just has no chance at fading into the background. So, standout is the name of the game. The color is not the only thing that stands out though. This little beauty can CLEAN! I was elated to find out how simple it is to add another robot to my Shark app and have them both work. I wish they could use one map, but I understand the each need to navigate their own way separately—just Shark food for thought! Now I have robot upstairs and one downstairs, which is decadent. The Stratos does everything the ProDetect does (except ProDetect because it does not have that particular elevated tech onboard). I cannot yet tell a difference in level of clean. Both have the one thing I love about Shark—the edge blowers. Stratos relies on puffs of air to blow debris out of the corners and sucks it up. That allows the completely round shape to be just as good (better) at getting into corners and getting out fuzzballs and cobwebs as a square vacuum head. I’m constantly amazed by the clean corners and nooks after a cleaning job is completed. The mapping and cleaning are intuitive in the app. Stratos maps your space, you can make modifications or no fly zones as needed, label rooms, split or combine spaces, and you’re off. Stratos will vacuum, mop, or mop and vacuum the spaces you indicate depending on your preferences. The mop pad will lift as she traverses carpet or rugs, so as not to get those wet when you select a vacuum and mop outing. The robot returns to dock as needed for recharges or bin empties. You’ll hear the pad cleaning and drying after mop jobs! She will alert you to refill the cleaner solution or empty the bin as needed. Oh—and the Shark mop solution is inexpensive at regular retail outlets, no worries about spending a ton on that. It lasts through numerous cleanings. Shark makes the most accurate and best cleaning robots I have used, and I have used several over the past decade or more. Buy a Stratos robot vacuum with confidence that it will clean as designed —SO great at pet hair!! — and be assured Shark customer service is excellent should encounter any issues.

This isn’t a small vacuum. If you are looking for something that will go unnoticed, this may not be the one for you. Granted the ones that have a small footprint can’t clean and empty themselves usually, so I guess it just depends on what you value. For me I love that I don’t have to deal with the vacuum itself. Just the clean water container, the dirty water container, and the dust bin. I also love that the dustbin doesn’t have a bag. I hate having to order bags for the base stations, I never remember to and then suddenly I’m out. Though they do have a replaceable deodorizer that might be worth ordering a replacement for as it wears out eventually. The clean and dirty water containers have lids and a handle to grab them by and you just lift them right out after opening the lid of the base station. They made it as simple to use as possible. The clean water container has two lines, one very close to the bottom to add cleaner to that line and then one near the top to add water till it reaches that level. The never stuck technology is really impressive, I left some cords on purpose around to see how it would handle them as I figured if anything would get it stuck, it would be those, all I got was a notification on my phone that said never stuck mode hand been activated. Eventually I was able to get it stuck though, and that was when my wife add some “enzyme” stuff that is supposed to keep our new puppy from wanting to see on the floor after his first few accidents. This stuff made it just stop in the middle of the floor and say it was stuck, I think it just got confused on why its water was so goopy. Then when it went back to the base station and tried to clean its mop parts it ended pushing water onto the floor around the base station. I describe all this because it is more of a word of caution. This was user error not the device itself. Looking at the consistency of what she added, it was too goopy, one that stuff had cycled through I put in the shark floor cleaner that came with it and we haven’t had a single issue since. The app walks you through setting it up nicely and it wants to map the house before it ever tries to vacuum or mop, then it will ask you to identify which rooms have carpets in it. Then when it cleans it will do the rugs first then do the mopping. I absolutely love this vacuum. It’s the first one that I haven’t had to go make sure none of the charging cables are lying on the floor from the kids… or shoelaces.

What's great: Fast accurate mapping Powerful suction Mopping that works really well Includes starter cleaner and filters Amazing scent cartridge with the filter that smells clean when it operates - no odors!! Lidar and edge detection Auto-lift (awesome if you have area rugs/mixed flooring) Bagless design works great The app is easy to use and configure/setup (no super confusing settings like others have where you have so many options it's hard to figure out how to set it up when you want it to just run or clean a room) What's could be improved: Printed instructions included could have been a little more clear to highlight all of the features/things to know This robot vac/mop combo machine is truly amazing and actually works really well for us on our main floor/living area. So far, it has had no issues navigating between rugs/mats, laminate floors, and carpet floors and does a much better job cleaning edges than our old robot. I will say that like other vacuums don't get this expecting to just turn it on and have it work without some maintenance. Which brings me to the next point the best way to get success is to start with a good manual cleaning, then set this machine on a schedule (we do twice weekly as there's light traffic in our house), and then it's just a matter of keeping the machine clean and full of water when we see it low. If you do that and make it part of a routine it just works. The mop works really well and I like how this one cleans vs. others that just spin a round disc to clean, it seems to clean better. In addition, the cleaning process just works better and when it cleans/dries the pad it does that really well and doesn't just spread germs/grime around. It really does clean overall really quite well and even on carpets, it's definitely noticeable in how well it cleans compared to our old machine. I'd definitely recommend giving this one a try if you need an upgrade or have an old machine that doesn't have Lidar or mop capabilities. To me it's definitely an upgrade!