Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • My Robot - Ready to Clean - 80% - Home - Room - Floor - 80% Clean Shark VACMOP - Complete Clean - Phone sold separately.
  • POWERFUL VACUUM PERFORMANCE on both carpets and hard floors.
  • SONIC MOPPING™ scrubs hard floors up to 100x per minute.
  • PRECISION MAPPING Covers your home from wall to wall with advanced 360° LiDAR navigation.
  • NEVERTOUCH™ BASE Automatically self-empties, self-cleans, and self-refills after every mission. Anti-Allergen Complete Seal + HEPA Captures and traps 99.97%* of dust and allergens*. Odor Neutralizer Technology Guards against bad odors to help freshen your home. *Based on ASTM F1977-12/ISO 29463-1. "Allergens" refers to non-living matter.
  • EDGE DETECT Blasts of air push debris from edges and corners into the cleaning path.
  • AUTOLIFT TECHNOLOGY Glides over thresholds and keeps the mop off carpets.
  • DETECT & AVOID Sees objects in the cleaning path and navigates around them.
  • CLEAN IS JUST A TAP AWAY Download the SharkClean® app and customize your clean from anywhere.
  • Stratos 2-in-1 Robot Vacuum & Mop Features video 2 minutes 08 seconds

Shark - Stratos 2-in-1 Robot Vacuum & Mop With 25+ Hands-Free Features & NeverTouch Self-Cleaning Base - White

Model:
RV2720ZE
SKU:
6645438
Highly rated by customers for:
$449.99
Save $350
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 72 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the Stratos 2-in-1 Robot Vacuum & Mop for its cleaning performance. Reviewers report that it does a good job.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 72 reviews
  • Pros mentioned:
    Cleaning performance

    Best companion

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans amazingly and i never have to worry bout vacuuming or mopping myself

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Impressed with ease of set up. The mopping function blew my mind. It really cleaned the floors.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rosie the robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance... pulled unseen debris from carpet.. mapping technology is unreal. Super quiet

    I would recommend this to a friend
  • Cons mentioned:
    App usability

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the unit is set up it's great use. The app is good but could be better is the only draw back.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great robo vac/mop combo!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, one of the best robo vac/mop combos on the market. Does a great job at both mopping and vacuuming from a maintenance cleaning standpoint. Like the app too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my Best purchase ever, it does a great job and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually works without getting stuck and finding it multiple times a day.

    I would recommend this to a friend

  • Great BUT

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this machine is great BUT EDITING THE ROOMS/MAP. Seriously it's difficult, time consuming, and frustrating. Spitting the rooms instead of the adjusting a square is ANNOYING. I tried the matrix and that was great at editing the rooms but with this. Nope! Please make an update to make it easier to edit the rooms. I seriously wouldn't recommend this machine because of that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Shark robot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one and loved it so I bought another. Vacuums and mops .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Chummy4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup.Easy to use Cleans great. Looks good as well

    I would recommend this to a friend

  • Spotless

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well in hardwood flooring. Left my house spotless

    I would recommend this to a friend

  • Great gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the perfect gift for anyone looking to help keep their house clean

    I would recommend this to a friend

  • So amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever! I switched from iRobot and this is soooo much better! I wish I got this sooner! The mop is amazing and the vacuum picks up after my kids and dogs! Love it and makes it nice and easy!

    I would recommend this to a friend

  • The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing - a must have. I leave to go to work, come home to fully clean house. Can't say enough great things.

    I would recommend this to a friend

  • Highly Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Helps me keep up with the mess generated by having 5 dogs.

    I would recommend this to a friend

  • Best robot vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum so much I’ve bought them as gifts for other people

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job or keeping the floors clean. We have animals so this goes a lomg way.

    I would recommend this to a friend

  • Shark

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. NEVER gets stuck. With two dogs, our floors finally stay hair free.

    I would recommend this to a friend

  • Shark mop & vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. Works great especially with 3 dogs. Would definitely recommend

    I would recommend this to a friend

  • Working well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works much better than the prior model I used.

    I would recommend this to a friend
Page 3, Showing 41-60 of 72 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.