Customer Ratings & Reviews

I’ve been using the Shark Stratos 2-in-1 Robot Vacuum & Mop, and it’s honestly changed how I stay on top of my floors. I didn’t realize how much time I was spending vacuuming and mopping until this thing started handling it for me. Setup was easy. After connecting it to the app, it ran an initial mapping pass using LiDAR, and I could actually watch it build a detailed floor map in real time. Within a run or two, it had my layout nailed — walls, rooms, and furniture were clearly defined. From there, I could label rooms, split or merge areas, and customize cleaning by room. Being able to send it straight to just the kitchen or living room instead of running the whole house is a huge plus. The navigation is efficient and methodical, cleaning in neat rows instead of bouncing around randomly. If it needs to return to the base to empty debris or refill water, it remembers exactly where it left off and resumes cleaning in the same spot. I also added no-go zones for cords and rugs, and it respects those boundaries every time. The NeverTouch self-cleaning base is a standout. It empties the dustbin, washes and dries the mop pad, and refills water automatically, so I can go weeks without touching it. Suction is strong, edge cleaning is solid, and the mop actually scrubs instead of just dragging a damp pad. Overall, the Shark Stratos feels genuinely smart and low-maintenance. If you want clean floors without constant effort, this robot actually delivers.

I was excited for this Vacuum & Mop robot combo from Shark, as I have an older model from another company that was on its last leg. I have tile and wood floors with a few area rugs so mop function is very nice have for my needs. When I got this I placed it in the middle of the house so the robot would be able to easily return to its home base, from any of the four areas that are connected in an open concept design. The setup through the app was pretty simple, took me roughly 30 minutes to get everything assembled, logged in and signed up. While it does take along time for these robots at the start, it mapped all the areas with its LiDAR mapping. It was highly accurate after all the trips it took out from the home base, it was pretty intuitive from that aspect. What stood out was after the first 5 days, is where i saw it really excel on its schedule, and when i wanted it to go to a certain area. Its cleaning power is phenomenal, from other models I have used in the past. I would say where this exceled mainly was its quick transition from the different floor types. It didn't matter and adjusted on the fly. I'm really happy with this model, and my floors look amazing now. The self emptying, self drying and self refilling of the liquids was top notch. I love that I don't have to be so heavily involved and it can do its thing when I'm at work. I will say the app does need some love from the developers, but that my only gripe. The product is phenomenal and It excels at what its supposed to do!

First off, there is a lot to like here. I have used other robot vacuums before but not one with mopping capabilities. This is a real winner! We have hardwood floors throughout the house. We have pets so it works much better than carpet. A good mopping robot is a necessity to keep the floor clean. This device was easy to set up. Physically, this set up quickly with really no issues. As far as the app it was quick and easy to set up as well. It walks you though connecting the robot and doing initial setup. Now for use, an issue we had with past robots is they get stuck somewhere and never finish cleaning. Initially this unit maps your floor to understand where chairs, furniture, etc are located. You then schedule a cleaning. Our initial cleaning went well but it seemed to work better with each additional cleaning. It also handled pet hair with little problem. Being hands free after each cleaning is great as well. You don't want to have to handle the unit every time its used and this makes it possible. Very happy with this robot and plan to use if for a long time to come.