Customer Ratings & Reviews

Picks up my long hair and my dogs hair I haven't had one single problrm

Bought this in 2022, now having to buy another vacuum. Quit picking up hair and the vacuum sounds awful. Will never buy another shark vacuum. Says hair pro but I think not especially if you have a dog that sheds!

>> Overview I am very happy with the results provided by the Shark Cordless Stratos vacuum. With its three modes, efficient (ECO), adaptive (Clean Sense IQ), and the powerful Boost mode, it helps ensure great outcomes on low and high carpets as well as on flat tile surfaces. In its Boost mode, it is perhaps the most powerful vacuum I’ve owned so far. Battery life and charging times are not the best, but overall, it is a great companion to enlist in your fight against dirt. - Pros: high suction power, three suction modes, easy to attach/detach extensions. - Cons: short battery life, battery charging takes too long. >> Assembly and first use Assembly was very easy. I didn’t need to, but I referred to the Quick Start Guide sheet that comes with the device, to make sure all was being done as expected. The only thing to be aware of is to first insert the Odor Neutralizer to the vacuum base; well, given the labels/notices in the package, I don’t think you’ll miss this step, but it is just something to call out. First try out of the box went great. I used the Clean Sense IQ mode to vacuum low/high profile carpets, and I also vacuumed part of a tile floor, it collected so much dirt that I became a fan of Shark. It was easy to vacuum under furniture, as the vacuum has elbows that allow it to be placed on a ninety-degree angle for a more convenient cleaning. The battery life seemed decent on this first try, it lasted over half an hour or so. The Odor Neutralizer fragrance wasn’t my favorite, I would have chosen something more like a lavender smell; nevertheless, I customized the odor intensity to get less of it. The only “major” issue was that when I opened the garbage lid, I had no idea that it would be released very fast, which resulted in me getting some dirt on my shoes and pants. So be careful when opening the garbage container, make sure to keep it close to where you want to dispose its contents. >> Battery duration Battery life is important to me, and the Shark Stratos, although not great, has a somewhat decent battery life. I run a small test to determine how long it’d take to consume 20% of the battery vacuuming a low profile carpet under its three modes. Here are the results: - Clean Sense IQ-Mode: ~5 min. - ECO: ~8 min. - Boost: ~3 min. Extrapolating, it’d mean that under Boost mode, I’d get about 15 min. of battery. So, I fully charged the battery, and then I used the vacuum in Boost mode for the whole time, the battery lasted a little more over 10 min. Anyways, these tests are just for giving you an idea of what to expect. As a final note on battery duration, I’d say that with a more powerful battery, this device would be unbeatable. >> Charging time First time charging the battery took over 2 ½ hours. Next couple of recharges took a little over 2 hours to get the battery fully charged. This, in my opinion, is a very poor performance. In addition, it doesn’t help that the charging light goes from Ambar to Green when the battery is completely charged, as the light is still blinking and from the distance you might get confused into thinking it is still being charged. It’d help if the charging light becomes solid or if it just turns off. It looks like I will end up buying a second battery, so that I can complete longer jobs without waiting 2+ hours for it to recharge. >> Modes This machine has three suction power modes: low (ECO), adaptive or variable (Clean Sense IQ) and high (Boost): - Clean Sense IQ: this mode is perfect to do an overall clean of your house, with different areas needing different cleaning power. In this mode, the vacuum adjusts itself and it changes suction power whenever needed. Be mindful that under this mode, you could be sliding the vacuum easily on some area, but on catching some dirty section, it’ll change suction power and you’d feel more resistance when pushing it. So, sometimes it feels like a bumpy ride in this mode; but I should mention, you are assured that the carpet is getting properly cleaned. - ECO: I’ve found that this mode is perfect for everyday use on an overall not so dirty carpet, where most dirt hasn’t yet gone deep inside the carpet or rug. Also, this mode is perfect for flat surfaces as it’d pick most things. - Boost: this is just what I needed for difficult areas, or areas I hadn’t vacuumed in a long time. Where other vacuums failed, this one delivered, its suction power is just great/outstanding. I was able to get heavy particles embedded deep in the carpet that I couldn’t get with other vacuums. Well, I didn’t even know those particles were there until I used the Shark Stratos (it is such its power.) >> Maintenance I ‘ve had the vacuum for a short period of time, so I cannot really comment on how frequently to clean the different parts and/or how long would they last before replacement. The only noticeable thing that caught my eye was how dirty the Anti-Allergen Dust Brush would get when cleaning everyday flat surfaces, such as tables and desks. This is a small inconvenience, as I must clean it almost after every use. If anything, given how happy I am with the Shark Stratos vacuum, I wouldn’t mind doing maintenance and cleaning whenever needed. At least, besides the Dust Brush needing cleaning after every use, I didn’t need to clean the vacuum during these few days of using it.

The second time I used it, the part holding the folding shaft together fell off. It apparently broke, I pushed it back in and covered it with duct tape. I can’t bend it, but it’s at least functional.

This Shark Stratos Cordless Vacuum with Clean Sense IQ has been a really nice addition to our home for thorough and efficient cleaning. We have a mix of carpeted floors and laminate flooring, and I'm glad that this vacuum works really well on both surfaces. The Shark Stratos is easy to maneuver and fairly lightweight to be able to take from room to room and up/down the stairs. The cordless capability of this vacuum will allow for up to 60 minutes of run time when set in ECO mode, but that will vary when using the standard Clean Sense IQ setting. I like the large LED display that allows me to see the battery life remaining, and also allows me to select the power setting of my choosing. There is simply a power button to operate it, and a suction power button to control the vacuum. The Clean Sense IQ works well in my home for carpets and laminate floor areas. There are infrared sensors that detect dirt that I can't see from above, and therefore the vacuum will boost suction power as I roam across the room and adjust on the fly to ensure a thorough clean. The LED lights placed on the front of the vacuum allow for good visual spotting while I'm vacuuming. I also am liking the duoclean powerfins hairpro technology that Shark utilizes. This is a 2-brushroll system that helps to pick up dirt and debris in a more thorough fashion, and this also helps with preventing hair wrap from building up on the rollers. Shark also uses some clever tools here on this vacuum that allows you to have a flexible wand, allowing you to bend the wand/stick part of the vacuum and easily get under beds, furniture, and dressers to ensure a thorough clean. This foldable wand also is useful for storage as the vacuum can stand on its own, and then the wand folds over onto itself for a compact storage space. HEPA filtration is a must for our home and breathing clean air and this Shark Stratos does just that. Shark also adds in a unique odor neutralizer cartridge that helps to freshen the air a bit while you vacuum, which in essence is a guard against bad odors within the vacuum. The vacuum is also lightweight enough to be used as a hand vac for long-reach areas like ceiling fans. There are 2 additional accessories that come with this such as the duster crevice tool, and the dusting brush. Both can be helpful for various needs within the home like ceiling corners, and crevices in the couch space for example. I think this vacuum has a great look to it, easy to use and move around with, and the suction power has been strong. Cleaning up is easy and when I see the amount of dirt being picked up from what I thought was a clean room, I am thoroughly impressed. PRO: Lightweight Mobility Cordless operation Strong suction Small profile

Have enjoyed for 8 months now. My reasonings to get this model were. 1. Storage space saver. I don’t have have much storage space to put it away and so with having the need to have it out on display I did consider the real estate value of my floor space. I really liked how collapsible it is. Making it compact and powerful for the needs. 2. A need that made it really attractive was the bending arm for being able to achieve vacuum cleaning under furniture that has a clearance to enter the vacuum in it. It has made it much more easy to accomplish that task. Easier on the body movement requirements and moving the furniture requirements. Just be careful on someone else not knowing how to collapse it or open it, because it will break and the gimmick of it won’t work anymore. 3. Try to find a weight that I knew I could handle over head with trying to use it for wand/handheld vacuum stuff (fans, window rails). It’s tolerable, because I figure if I got smaller in motor won’t have the power of the suction I need to handle my typical needs. 4. I have hard vinyl flooring in all rooms and tiles in kitchen with two rugs. With having that type of setup the purpose of the functionality of this vacuum work really well, especially with dust as they type of roller really picks up dust. It doesn’t do well on my HIGH pile rug in comparison to my low pile rug.

Nice packed. Very easy to assemble, it comes with 50% of battery charge, but it quickly dropped to 25% with just 1 min of usage, I was initially worried but later I verified manuals and tested battery usage it comes for just one clean ( of course it depends on the area ). To keep it stored safely we need to fold it. It won’t stand straight because of heavy weight at top handle. Coming to cleaning part, first thing do not follow the instructions given on the physical paper print they give, those instructions are not correct for filters part. It has two filters and easy to access both and clean. Scan the QR code given on the box that shows correct information regarding filters, it is better to clean one filter more frequently another one can be done yearly once maybe. It is powerful and gets most from floor very efficiently. No issues found with it, everything works as expected. I will recommend this product. Make sure you fold it correctly by pressing right thing, we accidentally press release of dust bin one so it fell and all dust came out, this happened twice accidentally. Hair does not wrap to the cleaning brush rolls that is the best part we noticed, corner places are easily accessible.

I couldn’t be happier with the Shark Stratos MultiFLEX Cordless Stick Vacuum! It’s powerful, lightweight, and incredibly convenient. The Clean Sense IQ feature is amazing — it automatically adjusts suction based on how dirty the floor is, and you can actually see the difference in how well it cleans. The DuoClean PowerFins HairPro roller picks up everything from fine dust to pet hair without getting tangled, which is a huge win in my house. The Odor Neutralizer is another great touch — it leaves the room smelling fresh instead of that “vacuum smell” you sometimes get. The MultiFLEX wand makes it super easy to reach under furniture or store in tight spaces. Battery life is impressive too; I can get through my whole house on one charge. Overall, Shark nailed it with this one. It’s stylish in that Ash Purple color, easy to use, and cleans better than any vacuum I’ve owned. Highly recommend it to anyone looking for a top-notch cordless vacuum!

The new Shark Stratos Cordless Vacuum with Clean Sense IQ debuts, and comparing it to another Shark stick vacuum, this model does it all. From the "air freshener," you can install on the head of the vacuum to the dust container, the vacuum features the same attachable cleaning heads but with a new feature that is a game changer. The new feature is the option to unlock the "under furniture" mode, where the vacuum bends and glides underneath beds, dressers, you name it; to vacuum those hard-to-reach places (without having to get on the floor). Pros: Motor Modes "Under-Furniture" Feature Brighter LED headlight Room Refreshing Pod Ease of Use Cons: Charging indicator Cleansense IQ Knowing that Shark continued their successful self-cleaning brush roll stick vacuum heads that did not get tangled with hair was a breath of fresh air. With the three dogs I have in my home with long hair (that seemingly falls out everywhere), the Shark Stratos' self-cleaning brush roll was able to vacuum everything on the lowest motor mode without hair tangling (or getting caught). However, if you are unsatisfied with the power the Shark consumes, you can turn down the motor to conserve battery and vacuum longer in "eco" mode. Though, when I used eco mode, I had to go over several spots again due to the suction not being as powerful. Yes, I received a longer charge (roughly forty minutes), but I had to vacuum the same spots often due to fine dog hair still on the floor. There is a "high" power mode that vacuumed dust and debris off of my floor (you could see dust being removed,) but the battery drained in twenty minutes of use. The best and most consistent mode I found was using the vacuum as its intended mode when you first turn it on. Speaking of turning the vacuum on, the Shark Stratos displays an LED battery life indicator right on the base of the vacuum. The battery life indicator made it easier for me to see how much power I had left compared to previous models. Additionally, the much brighter (than previous models) LED head illuminates the floors to reveal more debris, hair, and dust that I could not see well before. One of the strongest features is the new MultiFlex wand technology, which allows you to bend the wand at a 90-degree angle and vacuum underneath furniture. The ease of pressing the "lock" button on the vacuum wand and bending the vacuum made the transition from upright to floor easier. While turning on the highest motor mode, I saw dust lift off the floor, and I placed the vacuum underneath a dresser and bed without having to get down on the floor. Also, when you finish vacuuming under your furniture, you snap the vacuum back into place to continue vacuuming at an upright angle. The Shark Stratos includes two detachable heads to vacuum in hard-to-reach corners as well as surfaces. These are the same heads on previous Shark models, but with the motor control (on the highest setting), I collected more dust on surfaces such as furniture and entertainment furniture (such as speakers). Shark continued to provide an easy trap door to empty contaminant containers (after you vacuum), and the new "pod" room refreshing technology made it easier to exchange used filters. Previously, refresher filters were specifically installed inside the vacuum base. However, the new pod twists to lock or unlock, thus making it easier to exchange used room refresher filters. With all the features, including the new LED battery-life indicator, the vacuum does not utilize that display to show you what percentage of the charged battery when plugged in for charging. However, ambient light on the side of the vacuum flashes to indicate the vacuum is charging. What Shark should have done was utilize the LED display to show you what percentage the vacuum is at (charging-wise). The new Clean Sense IQ technology on the Shark Stratos is novel on paper. Yet, I saw it fail on the hardwood floors of my home. The light indicator on the head of the vacuum will increase sensitivity and suction when it detects a lot of debris on the floor. However, when I vacuumed back and forth in the sensitive spot on my floors, the IQ sensor would turn off immediately. The point of the IQ sensor is to increase power and notice when it detects debris, but I found that sensor to activate when nothing was present on the floor. Although not a deal breaker for the Shark Stratos stick vacuum, the technology idea of sensing dirtier floors and visually telling you when the floor area is clean (with the light indicator) misses it for me when it turns on and off at-will. Overall, the Shark Stratos Cordless IQ Sensing technology vacuum is a new, improved, and added technology. The flexible wand allowing you to vacuum under furniture saves you from having to crawl on the floor. Additionally, the Shark Stratos offers powerful suction in various modes per the user, with an (although fussy) IQ sensing technology to tell you when your floor is clean. The vacuum performs well on a full-charge, and I can clean my floors with the highest motor setting (in a 1,300 sq ft ranch home) in twenty minutes. I would recommend this vacuum.

This vacuum from shark has incredible suction power. The cordless feature makes it desirable, along with the 60 minute run time. To test, I vacuumed carpet that I had already gone over with an older vacuum and thought it was clean. Well I was so wrong, as this pulled out about a quarter of the dustbin capacity's worth of dirt and dust. The folding feature is neat, but it is also the only way you can get this vacuum to be freestanding. as it will not lock into an upright position without being folded down. The odor neutralizer pod is very potent even at its lowest setting and is much like broadcasting Febreze or fabric softener scent while cleaning. The odor neutralizer only activates on the maximum setting, not eco or normal. The attachments are very easily changed out and the one touch power button makes this simple to use compared to models that require your to press and hold the power button. It arrived with a 30% charge out of the box and was fully charged in a few hours. I am always looking for something that is both easy to use and well weight balanced as I have limitations on what I can lift, push, pull and found this vacuum to be very top heavy. For suction and cleaning power I would give this 5 stars but the weight and inability to stabilize upright without folding are why I give it a 3 star review overall.

THE GOOD ~ Easy Setup ~ Lightweight ~ Powerful suction ~ Easily gets under furniture & around corners ~ Headlights make it easier to see dirt ~ Bin easy to dump ~ Built-in air freshener THE BAD ~ Won't stand up ~ Feels wobbly THE MEH (Could go either way) ~ Questionable battery life ~ Have to reach into bin sometimes For the most part, I like this Shark vacuum, but it could use some definite tweaks. It was easy to set up. Just click a few pieces together and plug it in. The headlights on this make cleaning easier. It's especially useful for when you're getting against those baseboards or under furniture. There are three settings: Normal (Clean sense IQ), Eco, and Boost (tornado LOL). Just the regular CleanSense mode picks up more dirt, dust and debris than I want to admit was on my floors. We have two cats and two dogs that like to constantly go in and out. To make matters worse, the cats and the Rottie shed a lot. With CleanSense, the vacuum adjusts suction based upon the need. This comes in handy when running over the area rugs. There;s also a nice visual indicator light/bar showing you how clean the floor is there. The more light is showing on the bar, the more dirt there is. As you vacuum, the bar shrinks at that spot until the spot is clear. The mechanics of the head make swiveling around corners and furniture a snap. Overall, clearing the bin is easy. it's just a button push to open the bottom. A drawback to this, though, is that if you do as I did and just stick it down in the trash can and drop the bottom out, a lot of that dust blows out and sticks to the outside of the bottom. At some points, I caught some very hairy areas (I guess). There's a conical screen filter in the middle of the dust bin. The hair stuck around it, so I had to reach up into the dirt & dust to pull it out. The thing I dislike most about this vacuum is that it won't stand on it's own. If you try to stand it up and walk away, it will fall over before you take your first step. So, when charging, I have to lean it against a wall. This goes along with the fact it feels "wobbly" to me. There seems to be a lot of play in the joints where it is pieced together. This wobbly feeling makes it feel cheaply made. I don't like saying that, because I generally have a very favorable opinion of Shark products. BIG QUESTION Would I recommend this to someone? Probably.

Excellent value vacuum! I did a ton of research before ending up on this one too replace my previous Dyson V8 absolute. Dyson generally is known to have poor battery life, so having a swappable battery in this unit is great. The Cleansense is really nice and definitely prolongs the battery by not running the motor as hard when it's not needed. The included odor capsule does it's job well and freshens the scent of our home while vacuuming. The accessories are fairly standard, but are generally a good system similar to how Dyson accessories work by snapping in pieces. Storing it away folded is great as well. I do miss the docking ability of my Dyson, but this works fine as well.

It’s the best vacuum I ever had! Light weight, powerful, easy to use and love the attachments

Straddles the line between a cordless stick and full size vacuum. You get the best of both worlds with the Shark Stratos. It's definitely heavier than every cordless vac that I've used, and the brush head is way bigger. But the brush head combines both a bristle brush and soft roller for all floor types, which other vacuums require separate heads for. A big win here for the Stratos. Performance wise, hands down the most powerful cordless vac that I've used. With others, you can always see some pet hair left over after running it around, but the Stratos seems to pick everything up in the initial pass. It has Cleansense IQ which adjusts the power based on the dirt that the vacuum senses. It adjusts frequently and sounds like a revving car engine, which is a bit annoying but you get used to it. It also didn't rev up at times I thought it would (on the rug) but I can't argue with the results. Seems like the Cleansense IQ is smarter than me. Another notable feature includes the odor neutralizer. While a good idea (most other vacuums get that wet dog smell after a while) I hope they come out with different scents. The included scent is some sort of lavender that reminds me of both poop bags and cat litter. That's probably my issue, as those smells are just wired in my brain. But even at the lowest setting, the scent is still pretty strong. Probably better than wet dog though. The battery life is pretty great. I vacuumed my whole bottom floor (about 1000 sq ft.) and still had 70% battery left. There is a digital display that shows you in very big numbers how much battery is left. I like that it gives you a percentage rather than just some bars. Makes it easier to comprehend. I wish there was an indicator or sound that told you when the vacuum was charging. The first time I plugged it in I wasn't sure I was doing it correctly. The vacuum also bends forward in the middle, making it pretty easy to get to hard to reach places, like under the bed. It's a little awkward to control at first, but you get used to it. Now to the cons. It's billed as a free standing, but when the vacuum is fully extended, it does not stand on it's own. It only stands on its own when you bend it over for storage mode. I feel like the term "free standing" that's on the box is a little misleading, as I learned what it meant only after the vacuum crashed to the floor. The biggest con is the attachments. There is no smaller powered upholstery brush. It only comes with a crevice tool and a duster. I tried to use the duster on the pet hair on the couch, and it was not very effective. So I need to keep around my old vacuum just for the powered upholstery attachment. If not for this, this vacuum would be nearly perfect. All in all, the most powerful cordless vacuum I've ever used. Pet hair has finally met its match. If only the attachments were a bit better.....

After using the Shark Stratos MultiFLEX Cordless vacuum cleaner for over a month, I can confidently say that it's one of the best investments I've made for my home. I've tried various cordless vacuum cleaners in the past, but this one truly stands out. It might be a bit pricey, but trust me, it's worth every penny! Here's why I love the Shark Stratos MultiFLEX Cordless: Powerful Suction: This vacuum cleaner has impressive suction power, making it a breeze to pick up dirt, dust, and debris. My floors have never looked so clean! Cordless Design: No more getting tangled in cords or searching for outlets! The cordless feature allows me to clean my entire house without any hassle. MultiFLEX Technology: The innovative MultiFLEX technology enables the vacuum to bend and reach under furniture, making it easy to clean hard-to-reach areas. Versatility: The Shark Stratos easily converts into a handheld vacuum, making it perfect for cleaning upholstery, stairs, and even my car. Long-lasting Battery: With its long-lasting battery, I can clean my whole house without needing to recharge it halfway through. Easy to Empty: The dustbin is simple to remove and empty, which means I don't have to deal with messy bags or complicated disassembly. User-friendly: The vacuum is lightweight and easy to maneuver, making it a joy to use, even for longer cleaning sessions. In conclusion, the Shark Stratos MultiFLEX Cordless vacuum cleaner has exceeded my expectations and truly changed the way I clean my home. If you're looking for a powerful, convenient, and versatile vacuum cleaner, I highly recommend giving this one a try.

Shark - Cordless Stratos Vacuum with Clean Sense IQ - Ash PurpleModel: Shark Stratos™ Cordless IZ862H  HIGH Quality battery stick vac: Long lasting battery for whole house cleaning Manual located at the Shark site 5 year warranty Comes with two attachments Strong suction Deodorizer cartridge Long handle to get under large beds Shark quality (premium brand) Detachable hand vacuum Setup: Follow the directions exactly on initial setup. The assembly instructions are clear. The long reach under beds makes this a great choice for everyday whole house cleaning. It is a little on the heavy side since the battery is super heavy duty. Fold handle down for storage as this unit is very top heavy Final thoughts: This is a very high-end quality stick vacuum that can do just about everything. Shark has a long reputation for making high quality products that are designed properly. They are dependable, reliable, user friendly, and at the right price point. This could replace all of your vacuums. Pictures enclosed! Overview CLEAN SENSE IQ: Infrared sensor detects the dirt you can't see and automatically increases power, giving you up to 50% better* dirt pickup. The Clean Sense IQ indicator visually shows when floors are clean. (vs. Shark Stratos™ Cordless in ECO Mode.) MOST SUCTION* OF ANY SHARK® CORDLESS STICK VACUUM: HyperVelocity® Plus delivers the most suction. *Based on ASTM F558, measured at the hand vacuum, tested in Boost mode. DUOCLEAN ® POWERFINS™ HAIRPRO™: Two brushroll system digs deep into carpets, engages hard floors, and picks up dirt, debris, and hair in every pass. No cordless vacuum picks up hair better*. (*From floor to dust cup, third party tested on human/pet hair) SELF-CLEANING BRUSHROLL: Powerful pet hair pickup and no more hair wrap. FLEXIBLE WAND: MultiFLEX® technology allows you to bend the wand to clean under furniture, or fold it over for compact, freestanding storage. LED DISPLAY: Real-time readouts to monitor battery, select suction levels, and engage Clean Sense IQ. UP TO 60 MINUTES OF RUNTIME: Removable battery can charge anywhere in your home, delivering up to 60 minutes of runtime. (In ECO mode, measured at the hand vacuum.) HEPA FILTRATION AND ANTI-ALLERGEN COMPLETE SEAL: Captures and traps over 99.9% of dust, allergens, and odor, keeping them out of the air you breathe. (Based on ASTM F1977 of particles .3 microns and larger). Specifications: Color: Ash Purple Product weight (lbs.): 8.90 Dust cup capacity (qts.): 0.72 Cleaning path width (in.): 10 Wattage: 309 Amps: 12.26 Filter type: Washable HEPA + Foam and Felt Filters Product dimensions (in.): 13.78" L x 10.24" W x 51.18" H LED lights: On floor nozzle & hand vacuum

The shark vacuum was most definitely the best purchase I’ve made for home cleaning ! Very easy to use the attachable accessories. The different power modes most definitely help when using it on different surfaces. I also really like using it for my car! Very versatile and easy to use. It’s also not heavy at all, plus being wireless lets me easily move around the house.

I really love the shark brand! However, I found the maneuverability on this particular vacuum to be a little lacking. Also the stick feels flimsy because it is able to fold, which is great but they could have made that part more firm. The suction is good as always and it’s what I expect from a shark. I love that it has two spinning brushes and the carpet deodorant is exceptional! Charge will last about an hour on eco mode but only around 20 minutes when you set it for its highest setting, which I do because I use it to clean the stairs. I do wish it came with a charging dock so I could hand it on the wall instead of just a charging cord. The battery does come off the vacuum with a simple push of a button though.

Happy with this purchase. Quick and easy to use and picks up very well. Only downside is the high price and wish the battery lasted longer on high.

We have had this vaccumm for almost 2 years and it has been working great. Suction is very good and runtime on standard mode is good, High mode the power gets zapped pretty quick. Recently it has been cutting off and giving error code. Shark was very helpful with the error code. Taking back and trying another one.