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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 678 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Stratos MultiFLEX vacuum's powerful suction, ease of use, lightweight design, and effective carpet cleaning. Many appreciate its convenient storage and the added benefit of the odor neutralizer. However, some users point to the battery life as needing improvement, and a few mention the price point as a potential drawback. The noise level also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 678 reviews
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good not perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to vacuum under chairs and beds. No car attachment whichbwould have beed a plus. Good suction power on the high mode but it runs battery downnreally quick. The odor thing does not work well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It works, but not with the greatest of ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but not the easiest to use from the perspective of opening and closing the handle. Also not convinced the Auto setting for suction works at all. Have been over riding it to use full power all the time, which shortens battery life, but improves suction.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Jay,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Stratos. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Suction power
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great! I love the power and the scent it gives off as you use it. The only disappointment is the battery length of you are not in economy mode.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best vacuum for a small house

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. The battery life isn't fantastic but my house is roughly 2200 sq ft and it will vacuum the whole house on one charge. The suction is fantastic. It sucks up debris on the sides which is nice. I love how it folds over on itself so it can stand up on its own. The dustbin is super easy to empty and it usually gets everything out without me reaching in there.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Shark vacuums

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does what it's supposed to do just the battery went dead after the second use but the warranty that it comes with is covering the battery they're sending me a new one I was going to send it back to Best buy but I'll give the warranty a chance and hopefully the last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Do get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love it picks everything up includes a light o nthe front to see everything on the floor it’s very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Excellent Overall!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent attachments and easy to use. Great suction and stores nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good cordless vacuum with only a couple of areas that could use improvement. It does a very good job of picking up dirt and pet hair from carpet and is very easy to empty without the need to reach into the container to pull out hair which is a common problem with vacuums. It has enough space to hold a few rugs of dirt and pet hair. If you have a large job, you will likely have to empty it more than once. I have two dogs and plenty of dog hair and experienced absolutely no hair wrap as they claim. The Clean Sense seems to work as it changes during the course of vacuuming and has an indicator to tell you how hard it is working. I just assume it is working as it changes but have no way to actually test it. I was never able to get it past the halfway mark. It folds in half, and easily tucks away in the corner of a room without getting in the way. I vacuumed 4 large area rugs and had about 60% of the battery left. It allows it to fold in such a way to allow it to easily get under furniture and does fit under very low furniture. The vacuum does not stand up on its own when not folded and requires it to lean up against something it you need to set it aside. Unfortunate. Also, there is no indicator to tell you when it is charging and when it is done changing so you just have to plug it in and guess when it is done. Also unfortunate. These two problems should be fixed. Overall, very good cordless vacuum that's easy to just quickly grab and use.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Excellent Choice for a GREAT Cordless Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cordless stick vacuum. Easy to assemble and was able to use it within 5 minutes of opening the box. I recommend using the "Eco Mode" power setting as the battery will last longer. Works best on hardwood/laminate flooring. Picked up every speck of dirt, dust, kitty litter etc. from the floor. This vacuum is highly rated by Consumer Reports and is well worth the cost. List price is $499.99 but I purchased mine on sale for $299.99 at Best Buy!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction power

    Rated 5 out of 5 stars

    Shark Vacuum Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum cleaner I ever bought the power is good and clean my floors and rug really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appreciate the HEPA filter and anti-allergen tool. Easy to assemble, it took less than 2 minutes. noteworthy feature is the odor neutralizer. This is great for homes with pets or rugs that tend to accumulate odors. The motor is powerful, and the LED lights illuminate small pieces of dirt and pet hair. The LED screen makes it easy to check how much battery is left as well as view the current settings. easy to store. It can lean against the wall or even fold down. The fold-down mechanism helps clean very tight spaces.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dyson isn't worth the extra money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it's a solid vacuum. Could the build quality be sturdier? For sure. Do I feel it's going to break with no normal use? Only when my girlfriend operates it with that altima energy. Felt like I still needed to get a Dyson to make peace with the purchase and picked up a v11. I was really disappointed with the Dyson because my expectation was much higher and it just felt like I was paying $200 more to have 20 attachments I wouldn't use. I don't have a pet with long hair, but I have a really close example and it handles everything so much better than I wanted to believe. I was gifted a Rainbow vac and I use that for big cleans. For everyday use, the shark exceeded my expectations. It pulls dust and dirt from between LVP that I didn't even know was there. Plus, it even stands on it's own so more issues laying down your vacuum to trip over it later. The only con I had was that the dual roller head on the shark is louder than I was used to but it's not terrible. You learn to love not needing to swap heads for different floors. Just be conscious of the folding system and feel good about owning a vacuum that outperforms the Dyson for the majority of people who aren't living with 17 huskies. I give it 4 stars because the folding system should have been alumnium or steel (I put 5 to cancel out those people who bash products for not taking 2 mins to figure out how it works... You know who you are). Do it. No ragrets. Not even a single vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Shark vacuum review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use! Great vacuum! I recommended it to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 4 out of 5 stars

    Shark Stratos Stick Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Picks up everything it vacuums over. Easy storage. It is on the heavier side so vacuuming stairs is a little challenge. Premium quality feel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice vacuum. Only complaint is battery life but I don’t mind charging it after each use. Super easy to use and super light weight.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Noise level

    Rated 3 out of 5 stars

    NOT VERY MIGHTY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this small guy to help keep bare floors clean between regular vacuuming. Nice size, gets under tables with ease. Especially like the hand held vacuum. But here comes the however..... Extremely noisy, does not adjust easily for low carpet, eco mode is terrible and battery does not last more than 15 to 20 minutes in hi power. I would return it but I did not do it in time. Just for the record I love most shark products and I have a been using a Shark Apex upright for the last 4-5 yrs.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your IZ862H. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Smart IQ - meh…..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite disappointing. I didn’t have the tech package so I could return it after 15 days. I want my money back but it’s too late. I’m not happy. Everything is awesome about the vacuum cleaner except the IQ part. It really makes the vacuum perform less well because it has a range from 100% and it goes down as your back and if the IQ sensors are blocked the percentage goes down so you have less power. Well that’s a problem because there’s nothing blocking the IQ sensor but it’s only vacuum it like it’s 70 or 80% and that’s a problem at 100% clean 100% power at all times, so I don’t know I can’t figure that IQ sensor part. I don’t know it’s pretty cool smells good with a freshner that’s included and it’s true that it does it gather a wrap hair around the blade. The accessories that you can attach are very useful for cleaning the top of the ceiling fan with blades. Or under a couch a little the cordless feature is great because that’s such a pain when you’re trying to vacuum and have to carry a cord everywhere with you were accidentally vacuum over it or wrap it up when you’re done this takes the work out of the job. And vacuum is very light for my carpal tunnel in hand, pain and neuropathy and Neurology issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I don't recommend for a large home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure if I was going to like it, but it surprised. It had great suction and picked up stuff my vacuum missed. It was a little awkward on how you have to flip the stick forward and backwards while holding the button while doing this. I was always afraid it was going to break or get my fingers. The charge on this is good and lasted long enough to do my entire house. However, it's not very practical for a larger home. I would definitely recommend this for an apartment, townhome or condominium.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Perfect for small apartment. Can vacuum carpet. Just run out of battery quick. Maybe good for 2 time vacuum whole place of 1BD, 1BA at max speed

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Vacuum, Needs Larger Resevoir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s lightweight and has good suction and being cordless is the best feature. The Clean Sense IQ feature that senses the type of floor you’re on works great. The reservoir is too small and fills up quickly if you have pet hair. The battery dropped from 100% to 80% after only 3 minutes of use. Overall it’s a good vacuum.

    I would recommend this to a friend
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