Customer Ratings & Reviews

The self cleaning brushroll seem to be working fine with long hair and the odor neutralize also seems to work fine so far I have only used it a few times.

I love this vacuum! It has great suction and the lift away feature is great for getting under furniture.

Oh my gosh! This is an incredible vacuum cleaner. Suction is terrific. Don’t believe me? Vacuum with your old cleaner and then go over it with the Shark. Unbelievable.

Got it on a black friday deal and I have to say it’s an amazing vacuum for the price I paid for it!! It gets pet hair like no other vacuum I’ve had!

Bought this vacuum as an upgrade to our old shark. The power difference is incredible! We have a German Shepherd and this vacuum does the trick! Amazing!

This is the best vacuum ever. I have a lot of animals and the suction is amazing, I use it everyday and I’ve had absolutely no issues.

Extremely satisfied with this purchase. It's performance is better than other buyers' reviews and product details. Truly appreciate this vacuum cleaner.

Third Shark Vacuum owned. Nice power and multi functionality ( hose attachment, canister detachment, hard floor setting, 2 carpet settings). Easy bagless canister cleaning, Recommended.

It is heavy but a great cleaning machine. Would buy again.

I really like this vacuum. It was very easy to assemble right out of the box and I like the way the vacuum operates and the way it maneuvers.

It is not as strong in pick up as my last Shark upright but is easier to move. The hose from the removal dirt holder and the handheld part is also shorter and makes it harder to use with handheld part

So initially I was very happy with this vacuum and its performance. It had great suction and maneuverability and did very well with the pet hair and high usage of the household. However I have to give it zero stars because the dog chewed the cord and turned an otherwise good vacuum into a paperweight. I thought I could just replace the cord especially being an electronically inclined person but this vacuum, and I assume all other shark products, are so intensely and intentionally designed to be as un-user serviceable as possible. Something as simple as a power cord should not render the entire thing useless but it did. Attempting to take it apart broke many of the plastic clips that held it together and once disassembled it was not possible to re assemble it. Not even to mention that they do not sell replacement parts so I had to get a cord secondhand off a broken unit. I will never buy another shark product again. All I was left with at the end of the day was a $500 piece of trash. Got a whopping 2 months of use.

In my option, this vacuum is best for hardwood floors, Tile, or very low pill carpet. On high pill carpet setting, it tends to aggravate the nap of the carpet, resulting in lots of fibers in the canister. Also, there are lots of buttons to remove this and that, which i find to annoying. I would prefer simplicity.

Its a great vacuum with great suction, been going strong juat need to keep up with filters if you have a lot of animals

Works wonders. Me and my family suffer from allergies and it truly has helped. Love the light and oder nutralizer.

Great vacuum, awsome suction,comparable to my 15 gallon shop vac.the anti hair roller won't wrap up with hair. That's a problem i have with three woman with long hair at my house

Steering takes a moment to get used to while its cleaning functionality is the best I've ever had in a vacuum. Picks up so much more than the prior vacuum did. Odor Neutralizer leaves the room smelling nice.

Works well. Seems more powerful than my last vacuum.

So far it’s been working great. I’ve had no issue with this device. I would recommend it

Best vacuum I’ve ever owned. Handles hair from 2 large dogs and 2 cats like a boss. I can’t say enough. So glad I finally splurged on this!