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Customer Ratings & Reviews

$299.99
Save $230
Comp. Value: $529.99

Customer reviews

Rating 4.7 out of 5 stars with 1068 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,068 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great Vacuum Cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is the best we have ever owned. Pickup is awesome and my wife loves the LED lights in hard to see areas like the hallway and darker corners. Power and selector switch is at the top of the handle and makes selecting the cleaning mode easy. We really haven't noticed the odor neutralizer doing anything, but nevertheless, this is a pricey but excellent vacuum cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum two years when I had carpet. I now have mostly wooden floors and it still works well. I love the three floor suction options and the light at the front of the vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Attachments

    Rated 3 out of 5 stars

    Vacum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to assemble myself. I like the scented filter. I like how easy it is to empty the bin. The cord is uncomfortable they way it is set up & awkward it gets caught on the attachments. & it’s difficult to put on & take off the attachments. & the vacum aggressively propells itself forward that is taking some getting used to. Its an ok vacum gets the job done. Just awkward & uncomfortable to operate. Reason why i only gave it 3 stars.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - Stratos Upright Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Game Changer for Pet lovers!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this vacuum, I've been through many trials with vacuums and I finally found this one that works the best with pet hair. We have 2 dogs who shed like crazy, so after buying this it was life changing! And another bonus is it's self cleaning!! So no hair or strings or anything gets stuck on the brush roll, and I think everyone knows what a pain it is to have to cut hair out off of the brush roll. Highly recommend this for pet owners who have indoor pets.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great Vacuum. Odor may not be for everyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and surprisingly light compared to previous models or models with the same spects. The odor release may not be for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    #1 Vaccuum!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum! I have two dogs and 3 kids and it definitely gets all the hair and crumbs. Haven’t had a vacuum be able to get all the dog hair and this one is a 10/10. I recommend this product to every friend and family member. I’ve had it for over a year and still works as if it’s brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    This Vacuum Sucks! ;-)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Shark! This is my 2nd Shark vacuum cleaner! Both have cleaned so well! I really like that you can wash the filter. So much sucking power. I can’t believe you can find a stronger, more powerful vacuum cleaner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy at it’s finest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best one I’ve ever owned. It is so easy to push n clean with. I also purchased the Dyson V11 at the same time. Both are absolutely great. Thanks Best Buy for the great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, does great job. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Stratos Really does Suck (In a good way)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Powerfins roller really beats all the dirt out of this carpet. After first use the amount of filth etc that was picked up out out the floor was crazy. I saw people complain about how loud it is but, not to me. I will say i cant smell the odor neutralizer like i do in my power fin stick vac. Not sure about that. Some parts of the vacuum feel cheaper then my 9yo shark powered lift away which still works i just need a new power head base. Get it when its 100+ off like it did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Sir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very powerful vacuum it runs very smoothly and fast all you need is to get control of the vacuum itself running

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Vacuum power here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of power. Very easy to move around and easy to store. I wish it was easier to store the hoses

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Great+ Superior

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This think really SUCKS! Pulls dirt off the hardwoods from 3-4" away. Used the wand attachments on my furniture and I'm a little sickened by the amount of dirt and hair that was on/in the fabric we were sitting on. Gotta be careful around the rug edges bc it'll make them a nice snack as well. And, virtually no hair wrapped around the roller. Infinitely superior to my old Dyson Animal.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Amazing vacuum!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Dyson, but had way too many “issues” with it. Was able to return it and bought this vacuum instead. All I can say is WOW!!! I personally like this vacuum soo much better than the Dyson one! And for a fraction of the price!! If you are looking into getting a new vacuum, this is the one!! The suction on this baby is superb!! Picked up the dirt that the other vacuum left behind! You won’t regret this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Suction power

    Rated 5 out of 5 stars

    Great Shark Stratos Vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is very powerful and works flawlessly. Shark has always been my go to brand for vacuums. They also have great customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Greatest vacuum I’ve ever used!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. I thought the last vacuum I used for 10 years was good, but this one definitely excels. I am ocd about keeping my home clean, due to kids being here so much. This vacuum picks up so much every single time I use it… which is about every 3 days. So glad I researched vacuums when my last one gave out! I’m very happy with the Shark!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lightweight and works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter’s cleaning business. She uses it daily and is definitely impressed with how well it works for her. It’s easy to clean, lightweight, and really picks up all that she needs it to!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Best Buy Employee

    Rated 5 out of 5 stars

    Best vacuum ive bought

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best vacuum for pet hair i used it and can notice how hard it pulls up the carpet and removes the hair excellent shark

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Super good suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to assemble the only thing is that it’s a bit heavy and missing a tool I would use a lot a dusting brush tool.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of power for an upright vacuum cleaner. Comes a part for easy carrying for wall and couch cleaning.

    I would recommend this to a friend