Customer Ratings & Reviews
- Model:
- AZ3002
- |
- SKU:
- 6514610
Customer reviews
Rating 4.7 out of 5 stars with 1068 reviews
(1,068 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Weight
Rated 5 out of 5 stars
Sharky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! It picks up everything! A little heavy but I think that’s good because it’s means quality!
I would recommend this to a friend Rated 5 out of 5 stars
Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, its a bigger unit but doesn't leave anything behind
I would recommend this to a friend- Pros mentioned:Odor neutralizer
Rated 4 out of 5 stars
Well made, therefore a bit heavy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be a well produced, substantial product. I found the vac to be heavy and a bit awkward. On the plus side, it seems to contain dust, the pieces fit together well. It has a learning curve to the use of it. I like the odor neutralizer, since I have dust allergies. . It quit the second or third time I used it, but Shark worked me through it, Customer service rep did a great job working me thru it, and I appreciate it, and I feel more acquainted with the ins and outs of the machine (even tho I read the manual and couldn't get how it died). It was a matter of not inserting the wand quite right.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
probably the best vacuum out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the power of this vacuum is unreal. try it out you won't be disappointed
I would recommend this to a friend Rated 5 out of 5 stars
Best vacuum ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuumed my hallway and a small bedroom with my older Dyson. Then I vacuumed again with the Shark Stratos. I got a whole canister full. How is that even possible? The Shark Stratos is a beast. I vacuumed carpet, large rugs, hard wood floors and stairs. The swivel steering is easy to maneuver. The lift away canister makes it easier to get into tighter spaces even under the bed. All the different release buttons are clearly labeled and work smoothly. The canister held a reasonable amount of dirt. I emptied it after each room. The length of the hose did not cause me any problems. For me it was so much lighter and easier to maneuver than my old dyson and Kenmore uprights. The weight at 17lbs is not a problem at all for me. I swept my stairs using the lift away power nozzle and canister. It was so easy. I’m sure the key to longevity with any vacuum is to treat it with care and keep it clean. I was cautious not to bang it into things and wiped the dust off of everything including inside the dust bin after using. Getting it on sale for $150 off retail was an added bonus. This Consumer Reports number one rated upright vacuum is all that and more. I couldn’t be happier with my purchase. The Best Buy rep who helped me was also amazing.
I would recommend this to a friend- Cons mentioned:Weight
Rated 3 out of 5 stars
Wish it lasted longer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it cleaned well and because of the neutralizer, it didn’t have that musty smell. Sometimes it felt heavy, but overall, it was a fairly good weight. I loved it and was a far cry over my previous vacuum that dated back many years. However, my daughter got a sock stuck in it and it was hard to get out. We finally got it out and then the next time we tried to use it, it just no longer worked. It turned on for a half a second and back off again and then it was done. I had only had it for an about 2 to 3 weeks.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Clinton,
Thank you for sharing your experience with the Shark Stratos Upright Vacuum. We’re happy to hear you enjoyed its cleaning performance and the benefit of the odor neutralizer, but we’re truly sorry to hear about the trouble you experienced after the sock incident, especially after just a few weeks of use.
We understand how disappointing this must be, particularly when you were pleased with the vacuum's overall performance. We’d appreciate the opportunity to assist you and explore the best next steps. Please reach out to our Customer Service team at 1-855-427-5127 so we can help.
Kind regards,
Shark Clean
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with this article. I recommend it! its an excellent vacuum cleaner cleaning my carpet.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum is nice, but loud, not as good as the older models but I would recommend it. I wouldn't recommend Best Buy they have gone down hill and total tech is rude and sourced out to India. I am no longer shopping at Best Buy I am telling everyone I know how bad the company has gotten.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 4 out of 5 stars
So Far So Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this online, and it arrived damaged, so I had to pack it back up and return it. They didn't have one in stock, so I had to order a replacement. I've had both Dyson and SHARK and I prefer the SHARK. I currently have (2) other SHARK vacuums and the suction power one this one is GREAT, and I love not having to deal with cutting off dog hair from the roller. The only thing I'm not real fond of is how the handle switches are. Other than that, a GREAT vacuum so far.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Plenty of suction, light weight, easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this vacuum in early June, replacing a 15 year old upright bag less. The suction and roller-bar operation are excellent. The light weight makes it very easy to operate, even on stairs. The only potential improvement would be a retractable power cord.
I would recommend this to a friend - Pros mentioned:Hair removal, Suction power
Rated 5 out of 5 stars
Dogs Best Friend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent suction. It picked up all the pet hair and no clogging.
I would recommend this to a friend Rated 5 out of 5 stars
Good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. I purchased this vacuum for hardwood floors and berber carpet. It does both of these very well and I use the attachments to do the stairs.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Great Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased after our other Shark vacuum died after 9 years. This one glides through and had great suction.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new product that I love! Lightweight & works fabulous!
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Love my Shark!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d been looking for a good vacuum for my carpeted rooms. This vac has plenty of suction, while still being easy to push. It’s surprisingly light and easy to maneuver. Works great on the tile floors and also the hardwood. It’s exactly what I’ve been looking for , for a long time. I was a hard core Dyson user, but not anymore! The Shark has made my life much easier and cleaner!
I would recommend this to a friend Rated 5 out of 5 stars
Clean and Powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job on rugs, wooden floors and even on the window screens. Clean and powerful
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Price
Rated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This shark Vacuum is a little pricy but works great. No more need to clean long hair from roller
I would recommend this to a friend Rated 5 out of 5 stars
Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional helpful and offered good service for all
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
shark 07/04/25
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark is the best vacuum ever. we only buy Skark vacuums.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
I thought it was clean....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is crazy, I have a Shark stick vacuum and it does a fine job - or so I thought. I recently vacuumed with the old vac when I bought this. I wanted to test it out so i dis a couple area rugs - holy cow. The dust bin was nearly full. I couldnt believe it. This thing really pulls up the dirt and pet hair.
I would recommend this to a friend















