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Customer Ratings & Reviews

$529.99

Customer reviews

Rating 4.7 out of 5 stars with 1074 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,074 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum is amazing!! It is really powerful and not loud as other brands. I do recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and lightweight for performance. Wish it had a bag option to keep pet hair out of the tunnel though.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Its sucks, but in a really good way.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Dyson fanboy for 20 years, but we got one of the newer models, and it was just terrible. I read reviews of what was good, and found this model. It's even better than our old diehard. This thing sucks so good.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    My Shark Stratos: Model: AZ3002SKU: 6514610

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking vacuum, but too heavy & cumbersome for me to maneuver. I'm a senior female with arthrisits of the hands, fingers, wrists & other joints as well impaired visioon. I thought I was purchaing the vacuum that was a combination vacuum & carpet shampooer. Additionally, I've not had it a year and have only used it twice, but there's no User Manual that came with it and I NEED a User Manual.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Joyce,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you’re having trouble maneuvering your Shark Stratos as it is too heavy for you. We will definitely forward your feedback to our department in charge so we can consider it on future products. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to send assist you with your manual request.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Powerful Whole Home Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful suction in all modes. Great mobility for its size and the dust cup holds a significant amount

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great for me!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I would recommend it to buy it! Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful suction and easy to use. Nice attachments

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I had one of Shark models that I bought from Best Buy and I had it for several years. New model, new performance

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    This vacuum sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really sucks in a good way. I love it. You should get one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, is very heavy, i wish it had the selections between carpet and hardwood on the handle like shark does.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your AZ3002 is too heavy for you. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this vacuum. It is super easy to clean and is really strong. It picks up our dog's hair pretty good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found all sorts of hidden treasures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuumed up dirt and high that prior cleaner missed. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing sucks :-) !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I vacuumed with my old vacuum right before I used my new on just to see how much the new vacuum picked up. It was disgusting on how much dust, dirt and hair was left by my canaster. It nearly filled the holding area halfway. I have now used it about 10 times and each time it really cleans the carpets and wood floor well. So glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High quality vacuum cleaner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it! Very efficient and easy to clean filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to replace my Dyson with this Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum to replace a Dyson and am very happy with this choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily takes care of my carpets, even with 4 dogs!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice, even with my 4 dogs (one is a husky)! The debris bin is really easy to empty and keep working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described, great product. Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Heavy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction, but it’s too heavy. I can’t use it and I have to give it away. Disappointed about my purchase. I threw +$300 away.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that the AZ3002 Shar Stratos was too heavy for you, and gave it away. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Dirty mouth, clean it with Shark vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks better than my girlfriend. Take that how you want

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good, easy to clean and fast to clean, it’s good product

    I would recommend this to a friend