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Customer Ratings & Reviews

$299.99
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Comp. Value: $529.99

Customer reviews

Rating 4.7 out of 5 stars with 1068 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,068 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! 3 dogs and it’s a dream. Definitely buy this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item asks worlds perfectly. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Suction power

    Rated 1 out of 5 stars

    Not serviceable or repairable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So initially I was very happy with this vacuum and its performance. It had great suction and maneuverability and did very well with the pet hair and high usage of the household. However I have to give it zero stars because the dog chewed the cord and turned an otherwise good vacuum into a paperweight. I thought I could just replace the cord especially being an electronically inclined person but this vacuum, and I assume all other shark products, are so intensely and intentionally designed to be as un-user serviceable as possible. Something as simple as a power cord should not render the entire thing useless but it did. Attempting to take it apart broke many of the plastic clips that held it together and once disassembled it was not possible to re assemble it. Not even to mention that they do not sell replacement parts so I had to get a cord secondhand off a broken unit. I will never buy another shark product again. All I was left with at the end of the day was a $500 piece of trash. Got a whopping 2 months of use.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear that you’re having trouble with your Stratos. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great vacuum so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for dog hair and easy to maneuver. Being able to detach the basket and use as a smaller vacuum is very handy

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Cleaning Wonder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is heavy but a great cleaning machine. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. I sucks up great and I love the way the attachment work. It’s the best. Just like consumer reports claims.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    The Best Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine it holds way more dirt then the other vacuums and lots of sucking power.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this over a yr! Still perfect! Definitely would recommend this to anyone with kids and pets!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Better than dyson

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vaccume with lots of features. Very portable suction is great. Better than dyson. I have both

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Seems more powerful than my last vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is easy to use and I like the feature that allows you to lift the canister and vacuum under things

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Number one vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best vacuum I’ve ever used. It does everything and it has the most powerful suction I’ve ever had in the vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Diver enjoys Shark!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! It SUCKS the way it should! Maneuvering is easy-going; the lift away canister is lightweight; the telescopic handle and hose detachment makes for doing our staircase a piece of cake!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is legit. It’s amazing and works great. Although it does have some weight to it. It’s the heaviest one we’ve ever had but other than that no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Awesome Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum has been a great investment! Had a Shark previously but the new vacuum has more power and does a great job!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent vacuum.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Shark Navigator. So far, not in the slightest but disappointed. This vacuum really sucks. If I had to leave one negative comment, it is much heavier than the Navigator.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great Suction & Beautiful Look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has excellent suction, and I'm saying this as an owner of 2 dogs and 1 cat. It gets the job done every. single. time.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Strong suction and cleans great, but a hit or miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is great and has strong suction. The issue we had was the first roller stopped working not even 6 months or so into ownership. I went in and had it replaced but this shouldn't be happening for the price point that its currently sitting at. I had purchased another high end shark and that thing lasted almost 5 years. The same thing hapened where the first roller stopped spinning. Sharks QC unit is lacking or possibility even Best Buys

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is very powerful, perfect for dog hair, which is why we purchased it. It is a little heavy as some have said, but that is not an overriding issue. We would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum great scent tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum cleaner and it has a smell tablet that makes vacuuming smell great afterwards instead of that Dusty smell from vacuum in a carpet.

    I would recommend this to a friend