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Customer Ratings & Reviews

$299.99
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Comp. Value: $529.99

Customer reviews

Rating 4.7 out of 5 stars with 1068 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,068 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Shark Fan Twice Now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second Shark and I love it! We have a busy house with a lot of pets and this vacuum is amazing on our carpet and our hardwood.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very pleased with my vacuum cleaner.handles very well, cleans very well, and suction is very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Solid vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the vacuum has worked well. I haven't tried all the accessories yet but I don't have any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark vacumn cleaner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I have a large hairy dog it picks up the hair . Very easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Excellent! Vacuum cleaning made easy. Best Buy is the best. I would higly recommend Best Buy to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for tile, hardwood, and low pile carpet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my option, this vacuum is best for hardwood floors, Tile, or very low pill carpet. On high pill carpet setting, it tends to aggravate the nap of the carpet, resulting in lots of fibers in the canister. Also, there are lots of buttons to remove this and that, which i find to annoying. I would prefer simplicity.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to share your detailed review. We’re glad to hear the vacuum performs well on hard floors and low-pile carpet. We appreciate your feedback about the controls and high-pile carpet performance, and we sincerely apologize for this oversight. Your comments will be shared with our team as we work to improve our products and regain your full confidence in our brand.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Great vacuum for pet hair.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing picks up dog and cat hair amazingly well. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a similar model that was older and time for upgrade. Amazing how well this does. Would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is very heavy and awkward. Has to be taken apart to vacuum under anything. The canister is also heavy.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Christine. Thank you for sharing your honest feedback. We’re sorry to hear that the vacuum feels heavy and inconvenient for your needs. We appreciate your input, as it helps us improve our designs for better usability. If you’d like, please reach out to our support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We can offer tips for easier handling or discuss options that might better suit your space. Your satisfaction matters to us! Warm Regards, Shark Clean.

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Shark Stratos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum cleaner. Outperformed anything I've ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful vacuum cleaner! I love it, it cleans very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    sweeper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife loves it its the best sweeper she ever had and she has had quite a few

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson quality at an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    typical Shark quality. this particular model changes from an upright to a canister vacuum to reach under beds etc... Everything about this vacuum is spot on. Shark vacuums are second to Dysons.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I had received a factory new one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I ordered was missing a small part and rather ship that small part, Best Buy made the return extremely easy, but the “new one” I just received does not appear to be 100% new. The power cord was bound by a rubber band, the wall plus did not have a plastic cover (like new ones typically do) and the one of the metal prongs that plugs into the electrical outlet was slightly bent. It is supposed to come with an odor cartridge and this one came with a torn open cartridge packaging with out the odor cartridge missing. Obviously someone prior to me opened the packaging and used that cartridge and whoever repackaged this didn’t notice and left in the empty torn open packaging. The Vaccuum appears to work well, but I am disappointed with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it how it works, easy to clean it, and the brand

    I would recommend this to a friend
  • Pros mentioned:
    Odor neutralizer

    Rated 5 out of 5 stars

    Its a Shark.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Shark product yet again. when you use this machine it leave a nice smell through out the room. works great have 2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As advertisèd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised and evaluated as a Best Buy in Consumers

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I have ever owned. I have a husky so finding a good vacuum is a must. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kids and dogs. The no taggle brush has been great because I dont have to clean it every orher week now. Great suction power.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Cleaning

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans just how we wanted it to. We have 2 cats and it gets their hair picked up with ease.

    I would recommend this to a friend