Customer Ratings & Reviews
- Model:
- AZ3002
- |
- SKU:
- 6514610
Customer reviews
Rating 4.7 out of 5 stars with 998 reviews
(998 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Stratos Upright Vacuum's powerful suction and ease of use, highlighting its effectiveness in removing hair and pet fur, as well as its odor-neutralizing capabilities. However, some find the vacuum heavy and noisy. While many appreciate its performance, a few customers feel the price is high.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. Just wish it came with a small brush. Overall, love the way it cleans and handles
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use and light. It does the job just fine.
I would recommend this to a friendRated 5 out of 5 stars
Much nicer than my old one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old vacuum used a bag and was so loud the glassware would tremble, LOL. I knew that when the time came for a new vacuum it wouldn't use a bag and would be much quieter. This vacuum fits the bill just right. The canister is easy to empty and very powerful motor gets the deep ground in dirt and I can ever have a conversation with someone while using it.
I would recommend this to a friendRated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Shark!! Had one for years and it broke. Went to another brand for 6 months and went back to Shark.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It picks in the edges like no other vacuum, the power it has is amazing
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Forgot what a real vacuum did traded my Dyson in for this and way better
I would recommend this to a friend Rated 5 out of 5 stars
Shark gets it done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shark vacuum cleaner is an excellent product at Best Buy. Excellent price on it.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark Vacuum, Does a wonderful job picking up fine dust and Dog hair.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Excellent vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a vacuum this powerful and efficient before
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
So glad I made this purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum, suction is strong!! Love the lift away.
I would recommend this to a friend Rated 2 out of 5 stars
Nice Features, Poor Anti-Consumer Design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for a year now. In that time the cleaning head started seizing up about 9-10 months in, smelling like burning hair. Which is likely due to dog hair. Ironically this vacuum has "HairPro" in its name. I tried to find a way to clean the hair, but it's nearly impossible for a consumer to access the main roller. I only have a little dog and vacuum weekly. I got on Shark's website and found a replacement cleaning head for $95. Ordered that in December. Now 2 months later the rollers on that are seizing and smelling like burning hair. Unfortunately the design is so anti-consumer, there seems to be no way to fix it other than buy a new cleaning head every time. I like the features of this vacuum, though the plastics are a little cheap feeling compared to a Dyson. But I cannot recommend this vacuum at all, especially if you have pets. It's not affordable to spend several hundred dollars on the vacuum to begin with, then have to buy new cleaning heads for $95 on a regular basis. A vacuum that is supposed to handle hair well should do so and have a way for consumers to clear out any hair that might get stuck. This is basically built to be an expensive disposable machine.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We sincerely value your feedback and the effort you took to share your review. We're sorry to learn about the issues you've faced with cleaning your Shark Stratos Vacuum. Your insights will be shared with the appropriate teams for future design improvements and to avoid this kind of inconvenience from happening again in the future. If you require any assistance with your unit, please feel free to contact our team at 1-855-427-5127, and we would be happy to help.
Kind regards,
Shark Clean.
Rated 5 out of 5 stars
Rolls Roy w of vacuums
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product no complaints this is the rolls Royce of vacuums
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
All in “1” vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum for all floors types. Easy to clean & use attachments.
I would recommend this to a friend - Pros mentioned:Hair removal
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine. Works great on our area rugs! Destroys pet hair!
I would recommend this to a friend Rated 5 out of 5 stars
Cat hair and human hair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it cat hair and baseboard cleaning a breeze recommend this machine human female long hairs awesome
I would recommend this to a friendRated 4 out of 5 stars
Very powerful and easy to maneuver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meet my expectations and more, has good power and is easy to maneuver, and got it for a good price on the deal of the day!
I would recommend this to a friendRated 5 out of 5 stars
Must have vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light vacuum and a great product, has 2 extra parts for your work in the house and car.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with the first vacuum and shark replaced it quickly. Very happy with vacuum and their customer service.
I would recommend this to a friendRated 5 out of 5 stars
Cleaning.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very amazing!! It gets every thing from the ground and never misses a spot. I would say this one is a 10/10 highly recommend this one!! Leaves your rooms/ living rooms clean. Best one you can buy. Leaves the house looking like a brand new house!:)
I would recommend this to a friendRated 5 out of 5 stars
Love this vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Shark Vacuum for carpet to hard floor. It really gets the short dog hair that my dogs like to leave in the carpet. This is a great purchase and I would recommend
I would recommend this to a friend















