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Customer Ratings & Reviews

$299.99
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Comp. Value: $529.99
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Customer reviews

Rating 4.7 out of 5 stars with 1068 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,068 reviews
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great item

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality with good price and easy to use for cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Anything but suck lol

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum takes the bag! Easy to use and manipulate how you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it powerful suction. Id recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best suction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum Suction is very strong. Lighter than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and good price. Works very well, durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far, ordering and delivery were effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this vacuum so far. We use it on our carpeted upstairs area. It makes the carpet look super clean and almost brand new. Does a really good job at picking up dirt and dust from the carpet. The only negative is I came from a vacuum with retractable cord. Minor inconvenience for a great vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used to have a Dyson and switch to the Shark vacuum and my wife and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Good suction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction on flat surfaces and no kick back from debris.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Shark - Stratos major disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought after seeing so many commercials. Biggest disappointment ever ... too heavy to lug around, not easy to use, cleans ok but not as good as a Dyson. Thought price discount would make it an affordable bargain, not worth the money.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Vivian,

      Thank you for taking the time to share your review.

      We are very sorry to hear that you find the Shark Stratos Upright Vacuum heavy, making it difficult to use, which has ultimately affected your experience. Here at Shark, we always value our customers' feedback as it is essential for us to continue improving our products. We will be happy to share your comments with the relevant teams. If you ever need assistance with your product or have questions about its use, please don't hesitate to contact us at 1-855-427-5127, and we will be more than happy to help you.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband, has meltdowns because I go through so many vacuums. But I always try to get a cordless or a charger one. Finally I broke down and Bought this vacuum. It’s probably the best vacuum I have ever invested in. It works on my carpet, hardwood floor and has attachments that cleaned my furniture completely.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these vacuum cleaners. They do well with dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    shark vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beest vacuum I have ever bought. I have 2 dogs and it has alot of power to do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made. It has good suction power and it's better than the older models

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it picks up the cat hair and dog hair very well

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suction power and the pet hair brush is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    So so sweeper

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great at first. But now here over a year later the wheels are bad.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello ErinS. Thank you for sharing your experience. We’re glad to hear the vacuum worked well initially, but we’re sorry to learn about the wheel issue after a year of use. Durability is important to us, and your feedback helps us improve. Please reach out to our customer care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), so we can review your warranty options or assist with replacement parts. We want to ensure you continue to get the best performance from your Shark vacuum. Kind Regards, Shark Clean.

  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Shark vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum was incredible from the day we opened it. It literally manages to suck up anything in its way. Highly recommend the shark !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to maintain easy to use would recommend to everyone

    I would recommend this to a friend