Customer Ratings & Reviews
- Model:
- AZ3002
- |
- SKU:
- 6514610
Customer reviews
Rating 4.7 out of 5 stars with 1071 reviews
(1,071 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 2 out of 5 stars
So so sweeper
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great at first. But now here over a year later the wheels are bad.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello ErinS. Thank you for sharing your experience. We’re glad to hear the vacuum worked well initially, but we’re sorry to learn about the wheel issue after a year of use. Durability is important to us, and your feedback helps us improve. Please reach out to our customer care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), so we can review your warranty options or assist with replacement parts. We want to ensure you continue to get the best performance from your Shark vacuum. Kind Regards, Shark Clean.
- Pros mentioned:Suction power
Rated 4 out of 5 stars
Shark vacuum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum was incredible from the day we opened it. It literally manages to suck up anything in its way. Highly recommend the shark !
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy to maintain easy to use would recommend to everyone
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
SHARK.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Shark brand and this vacuum is even better than my older model.
I would recommend this to a friend - Pros mentioned:Odor neutralizer
Rated 5 out of 5 stars
Hoover review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great power and cleaning ability, the scented chamber is a good plus !
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Best vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome vacuum! Does everything you need. The best vacuum.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product!! I have always owned a Shark so this was a no brainer
I would recommend this to a friend Rated 5 out of 5 stars
Tops a Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using a Dyson for years and decided it was time for a new vacuum. I went and read a bunch of reviews and this one was highly recommended. I can tell you it is well worth the price. It picks up more than either Dyson I own, and the versatility to make it a “Tank” sweeper was even better.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
EASY TO USE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY TO USE, VACUUMS VERY WELL LEAVES THE CARPETS REALLY CLEAN, VERY EASY TO CLEAN
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Best sucking vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man this vacuum sucks so well. Never had my floors this clean.
I would recommend this to a friend Rated 3 out of 5 stars
Good but not good enough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great piece but for the price I feel should be a little more solid and have more bells and whistles.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Nick,
Thank you for sharing your feedback on the Stratos. We understand how disappointing it can feel when a product doesn’t seem to offer the level of features or build quality you expected for the price. Your input is valuable, and we’ll make sure it’s shared with our team.
Kind regards,
Shark Clean
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Goober
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, works great!Moves easily and height adjustment is fantastic!
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic vacuum! Pulls up dog hair thats invisible to the eye.
I would recommend this to a friend Rated 5 out of 5 stars
Fav shark so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Teuely a lift away, does an amazing job on dog hair!!!
I would recommend this to a friend- Pros mentioned:Suction power
Rated 4 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must powerful vacuum I have ever owned. Cleans deep down dirt out of the carpet.
I would recommend this to a friend Rated 3 out of 5 stars
Better than a modern Dyson, unwieldy & mediocre.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base and brush-roll are narrow. When using the hose attachments with the canister connected to the base, the vacuum tips over quite easily. A longer, less-rigid hose would have been nice for cleaning in this mode. Cleaning while using the cannister detached (for stairs, ceiling fans, elevated furniture, etc) is unwieldy at best. Having to use one hand to hold the cannister means you have to put everything down to remove cushions, move things, yadda-yadda. The Stratos does clean carpet and tile well, better than the Dyson Ball MultiFloor that we replaced with the Shark. The Stratos (AZ3002) is not packaged with a dusting brush attachment that every other vacuum that I've ever owned has been packaged with. This model seems to be better built and more sturdy than a modern Dyson Ball, which is assembled with flimsy, plastic components. The Shark Stratus is solid mediocre.
No, I would not recommend this to a friendRated 5 out of 5 stars
best shark
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does a great job of picking up everything and features are awesome
I would recommend this to a friend- Pros mentioned:Suction power
Rated 3 out of 5 stars
Overprices vacuum...I expected more from Shark.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suction on it is decent, however, the maneuverability is horrible. There is no rolling joint at the bottom, making it hard to turn. It does not handle turning corners or around furniture well. It keeps dust inside the bin well but feels flimsy and cheap. The previous model was way better and solid.
No, I would not recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are incredibly happy that we decided on this vacuum. It works great!
I would recommend this to a friend - Pros mentioned:Odor neutralizer
Rated 5 out of 5 stars
Great vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vac we only buy shark vacuums. This one is great and has a deodorizer.
I would recommend this to a friend















