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Customer Ratings & Reviews

$299.99
Save $230
Comp. Value: $529.99

Customer reviews

Rating 4.7 out of 5 stars with 1084 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,084 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best sucking vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this vacuum sucks so well. Never had my floors this clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Goober

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, works great!Moves easily and height adjustment is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic vacuum! Pulls up dog hair thats invisible to the eye.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    So so sweeper

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great at first. But now here over a year later the wheels are bad.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello ErinS. Thank you for sharing your experience. We’re glad to hear the vacuum worked well initially, but we’re sorry to learn about the wheel issue after a year of use. Durability is important to us, and your feedback helps us improve. Please reach out to our customer care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), so we can review your warranty options or assist with replacement parts. We want to ensure you continue to get the best performance from your Shark vacuum. Kind Regards, Shark Clean.

  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must powerful vacuum I have ever owned. Cleans deep down dirt out of the carpet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than a modern Dyson, unwieldy & mediocre.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base and brush-roll are narrow. When using the hose attachments with the canister connected to the base, the vacuum tips over quite easily. A longer, less-rigid hose would have been nice for cleaning in this mode. Cleaning while using the cannister detached (for stairs, ceiling fans, elevated furniture, etc) is unwieldy at best. Having to use one hand to hold the cannister means you have to put everything down to remove cushions, move things, yadda-yadda. The Stratos does clean carpet and tile well, better than the Dyson Ball MultiFloor that we replaced with the Shark. The Stratos (AZ3002) is not packaged with a dusting brush attachment that every other vacuum that I've ever owned has been packaged with. This model seems to be better built and more sturdy than a modern Dyson Ball, which is assembled with flimsy, plastic components. The Shark Stratus is solid mediocre.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a great job of picking up everything and features are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Overprices vacuum...I expected more from Shark.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction on it is decent, however, the maneuverability is horrible. There is no rolling joint at the bottom, making it hard to turn. It does not handle turning corners or around furniture well. It keeps dust inside the bin well but feels flimsy and cheap. The previous model was way better and solid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are incredibly happy that we decided on this vacuum. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fav shark so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teuely a lift away, does an amazing job on dog hair!!!

    I would recommend this to a friend
  • Pros mentioned:
    Odor neutralizer

    Rated 5 out of 5 stars

    Great vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vac we only buy shark vacuums. This one is great and has a deodorizer.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Dog fur

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweeper is powerful and gets up the dog fur. We like the sent also

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not good enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great piece but for the price I feel should be a little more solid and have more bells and whistles.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Nick,

      Thank you for sharing your feedback on the Stratos. We understand how disappointing it can feel when a product doesn’t seem to offer the level of features or build quality you expected for the price. Your input is valuable, and we’ll make sure it’s shared with our team.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best shark ever I use it professionally I love it

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot what a real vacuum did traded my Dyson in for this and way better

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picks in the edges like no other vacuum, the power it has is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much nicer than my old one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old vacuum used a bag and was so loud the glassware would tremble, LOL. I knew that when the time came for a new vacuum it wouldn't use a bag and would be much quieter. This vacuum fits the bill just right. The canister is easy to empty and very powerful motor gets the deep ground in dirt and I can ever have a conversation with someone while using it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark Vacuum, Does a wonderful job picking up fine dust and Dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    So glad I made this purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum, suction is strong!! Love the lift away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rolls Roy w of vacuums

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product no complaints this is the rolls Royce of vacuums

    I would recommend this to a friend