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Customer Ratings & Reviews

$299.99
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Comp. Value: $529.99
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Customer reviews

Rating 4.7 out of 5 stars with 1072 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,072 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It!! Picks up all the dog and cat hair with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    One month in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great vacuum. Strong and very versatile. I love the small attachment, perfect to clean carpeted stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real cleaning maching

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep Cleaning for sure. Heavy but well built. Nice accessories. Easy empty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect vacuum!!! Love the lift away for the stairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really sucks, in the best ways!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful ability in cleaning all types of surfaces from hard wood, laminate, vinyl, rugs, low carpet, thick to shag carpets and even furniture. Second Shark vacuum in 10 years. I believe this one will last the same as the last. This was worth the upgrade and it is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but Mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum is small but mighty. We have several dogs that shed a lot. in our home we have carpet and wood floors. This vacuum does an excellent job of picking up dog hair, dirt, dust, and other items. Consumer Reports rated it high, which is why I purchased it and I am not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ckwaning quality. We gave 2 longhaired main coon cats and I gave long hair. It cleans great on carpet and rugs, and pretty well on my hardwood and stone floors. I like that I can take the dustbin off to get under furniture. It's a great compliment to my Miele canister, that is great on hardwood and stone floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Shark!! Had one for years and it broke. Went to another brand for 6 months and went back to Shark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. Just wish it came with a small brush. Overall, love the way it cleans and handles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Shark Vacuum for carpet to hard floor. It really gets the short dog hair that my dogs like to leave in the carpet. This is a great purchase and I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Vacuum cleans awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Cleans good. Suction is very strong....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharrk!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shark for home and business use. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with the first vacuum and shark replaced it quickly. Very happy with vacuum and their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark gets it done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark vacuum cleaner is an excellent product at Best Buy. Excellent price on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat hair and human hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it cat hair and baseboard cleaning a breeze recommend this machine human female long hairs awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Features, Poor Anti-Consumer Design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a year now. In that time the cleaning head started seizing up about 9-10 months in, smelling like burning hair. Which is likely due to dog hair. Ironically this vacuum has "HairPro" in its name. I tried to find a way to clean the hair, but it's nearly impossible for a consumer to access the main roller. I only have a little dog and vacuum weekly. I got on Shark's website and found a replacement cleaning head for $95. Ordered that in December. Now 2 months later the rollers on that are seizing and smelling like burning hair. Unfortunately the design is so anti-consumer, there seems to be no way to fix it other than buy a new cleaning head every time. I like the features of this vacuum, though the plastics are a little cheap feeling compared to a Dyson. But I cannot recommend this vacuum at all, especially if you have pets. It's not affordable to spend several hundred dollars on the vacuum to begin with, then have to buy new cleaning heads for $95 on a regular basis. A vacuum that is supposed to handle hair well should do so and have a way for consumers to clear out any hair that might get stuck. This is basically built to be an expensive disposable machine.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      We sincerely value your feedback and the effort you took to share your review. We're sorry to learn about the issues you've faced with cleaning your Shark Stratos Vacuum. Your insights will be shared with the appropriate teams for future design improvements and to avoid this kind of inconvenience from happening again in the future. If you require any assistance with your unit, please feel free to contact our team at 1-855-427-5127, and we would be happy to help.

      Kind regards,
      Shark Clean.

  • Rated 5 out of 5 stars

    Must have vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light vacuum and a great product, has 2 extra parts for your work in the house and car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and light. It does the job just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first week with it has been awesome! We vacuumed with our old vacuum then followed up by vacuuming with the new one. The new one picked up a lot more then the old one and is very user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! My family just moved to our new house and I end up buying a new vacuum cleaner! Really great in cleaning big rooms. Best purchase by far

    I would recommend this to a friend