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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $529.99

Customer reviews

Rating 4.7 out of 5 stars with 998 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Stratos Upright Vacuum's powerful suction and ease of use, highlighting its effectiveness in removing hair and pet fur, as well as its odor-neutralizing capabilities. However, some find the vacuum heavy and noisy. While many appreciate its performance, a few customers feel the price is high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 998 reviews
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best vacuum ive ever had! Ive had my eye on a shark for a few years and finally bought it. No regrets !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy but it does an excellent job on my carpet. Always like the Shark brand and this does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on HW floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Best hardwood vac we have ever had. Glas I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new vacuum it picks up better than my dyson which I paid alot more for .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience out of box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken right out of the box. I could not get the dust chamber to snap into place. Upon further inspection, the plastic moulding was defective. For this price point, that should not happen. I got so frustrated I returned it and bought a Dyson the same day.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,
      Thank you for your review of the Shark Stratos Upright Vacuum (AZ3002). We appreciate you sharing your experience, and we’re truly sorry to hear about the issue with the dust chamber and the frustration it caused. We understand how disappointing that can be, and we’ll absolutely share your comments with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. If you have any questions or need assistance, please call our support team at 1-855-427-5127, Mon–Fri 9 a.m.–9 p.m. ET | Sat 9 a.m.–6 p.m. ET.
      Best Regards,
      Shark Clean

  • Rated 5 out of 5 stars

    It doesn’t suck to suck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that will very likely serve my daughter for a long time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great while it lasted

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this vacuum last summer and it lasted about 7 months before the brush roller quit working. I contacted Shark and they replaced it with the same vacuum. Not even a month later the roller quit working and the vacuum gave off a terrible burning smell. Back to Shark customer service I went and will be sending the replacement vacuum back to them. Don't waste your time or money with this vacuum. Everything is just made to break, unfortunately.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Elise,
      Thank you for taking the time to leave a review for the Shark Stratos Upright.
      We're truly sorry to hear that you are not satisfied with the vacuum's cleaning performance. We will definitely share your feedback with our relevant teams to consider improvements in design and quality for future products.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Less than a year old

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had less than a year already having issues. On / off button no longer works. Have to plug and unplug to turn on and off. Only know if the brush is actually spinning IF the light is on

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Nicole,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark Upright Vacuum. We will do our best to help you. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum and very happy with my purchase. The price is definitely worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Too heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy and hard to use felt like doing a workout

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark Stratos Vacuum weight. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    A good upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my old ZU62. Really like the ability to separate the motor from the brush to get under furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Shark Sweeper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sweeper. It sweeps up really well does a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FHR

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, I always recommend Best Buy for my friends to buy electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacume

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark is a great vacuum. Having the light on it helps see in dark spaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woah!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. It has a built in air freshener that I wasn’t expecting and makes this purchase that much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum can never go wrong with shark easy to use and great attachment, also very strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love great unit!! Really easy to put together and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of the vacuum and its suction strength.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it after other vacuum broke. Wife Loves it. Better at picking stuff up then our old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this machine. So far, so good. I wish they would have kept the light on the handle,

    I would recommend this to a friend