Customer Ratings & Reviews

Shark has done it right with this one! Great vacuum and great features.

I am not thrilled with this vacuum. The suction is not great on pet hair as advertised. Also, I haven’t had it for a year and the power on/off switch doesn't work

It is very heavy to maneuver. It leaves me with arm and lower back pain if you vacuum an entire house

Great, no problems, picks up pet hair great, dose what it claims

Fantastic product ever! Im very happy with my purchase.

Biggest negative is that it can't be used on rugs or carpet. Otherwise, it all works as advertised but it was hard to figure out initially and it was too much of a hassle to clean. I got a powerful vacuum cleaner instead and I use an old fashioned mop whenever needed.

I researched so many vacuums and this came out as a good quality vacuum for a mid tier price. They have excellent marketing, I'll give them that. First, there is no oder neutralizing, it is a fragrance bomb that about took me out. I expected it to be a filter or something like baking soda that actually neutralizes orders, not covers them up, it was so harsh just opening it, my throat was irritated and just no! It is too narrow, the suction is nothing compared to my old Hoovers, the swivel makes it awkward. For this amount of money, I am not impressed. I will be returning it. Also the height of the handle has been mentioned and it is awkward. My husband moved it and said, wow, that's tall.

Love this vacuum! Efficient and effective. Makes short work of any job.

Under a year old and the cord is done. Used the notches to lock it in and it frayed. The roller on bottom is always clogged with pet hair. It’s very powerful but the tubes are so small it’s constantly clogged. It’s a huge let down.

This Vacuum is great. Works so good and is light weight

Super powerful suction! I’ve gone through a vacuum a year being the owner of two Bernies Mountain dogs and this is the first vacuum that can pull all the hair up and not tangle in the roller. Couldn’t be happier so far!

Good product. Does what supposed to. Kind of hard to push for older person.

Just opened at Xmas. My son put it together easily. works well so far. Nice long cord. easy lever to empty....had to look for that compared to our other Shark....which is now going to go upstairs.

Very good product slightly less maneuverable prod.

Great vacuum. Does really well on thicker carpet and has lots of great features.

Still a good vacuum but seams to be a cheap plastic compaired to previous models.

I LOVE this vacuum cleaner! I just bought a Dyson and it was so bad that I sold it for half the price on Facebook marketplace at 4 months old. This one is so much better!!!

Good vacuum like the pet pro better but this one is nice

Broke after 2 months of use. No longer sucks anything up and is so loud, no blockages in any of the hoses. Best buy support is no help so now I have to spend hours on the phone with Shark customer support. $500 wasted.

Very disappointed! Purchased this vacuum upon researching and reading many reviews. I have dogs vinyl flooring and just need something to suck the dog hair up from hard floors. It seemed to gather hair along the front roller brush that I am continuously wiping. Im 5'3 and its a bit tall and akward for me to grab the handle as well.called shark as its only 38 days old they said they dont usually replace unless their is an issue with the suction. The customer service specialist advised this weird for this "top of the line product". They offered to replace the floor nozzle