Customer Ratings & Reviews

Assembled fast cleans dog hair and very light weight

It all seemed great and we were so excited to use it. We got it put it all together and it worked great. It all came to and end when we tried to empty the canister and put it back on the vacuum. It would not click back into place. No matter how hard we tried it would not click into place again. It had to go back.

Worked great picking up cat hair without clogging.

Absolutely love this vacuum! It replaced my prior Shark lift away love the pet brush works great on removing Chihuahua fur from my sofa! I love all the controls on the handle making it so much easier to change from carpet to bare floors.

Purchased this vacuum back on November 3rd and it is dead! The rubber fin tore and the belt broke on the rollers. Shark mentioned that due to the design you are unable to replace the roller or belt and that the bottom section would need to be replaced. This part is not covered by warranty and they would make an exception and cover since it was just over 90 days old. The eta for receiving the item would be 3-4 weeks. I contacted Best Buy to see about returning the item but it was past my cutoff of January 13th and that I would need to work with Shark that there was nothing that they could do on an exchange or return.

I have owned 2 of these vacuums. The first worked great, the second died within a months use.

We only had this a couple weeks and it won't turn on. It cleaned well when it worked. I will contact Best Buy since we bought insurance on it.

Was great but stopped working after 6 months. Also didn't like how there isnt a light

HEAVY BRUSH ROLLER QUIT ON 2nd use Return window is closed!!!!

The vacuum did not have enough suction, to get the hose out was a pain. Ultimately we returned in less than a week because the power switch failed and quit turning the vacuum on.

This is by far the best vaccum cleaner I have ever purchased!! It's definitely worth the price !

We used it ones and it will not power on the second time we tried to use it. It is clean, I've checked all the hoses and make sure lights are not flashing. The power button would just not work.

This vaccum was great for about two months. Now the front roller wont spin and it wont pick anything up. I have asked to get it seviced and it will be 150 bucks!

I have tried about 9 outlets (some of which are currently running power to other accessories) and it doesn't work. I just received it last night. WASTE OF MONEY!!!!

Works great, love the filter, and it really does pickup the pet hair.

Cleans carpet well, but brushrolls stop spinning constantly, very difficult to take apart to clean ends of main brushroll. Would not buy again!!!! Spent $329 just to throw in garbage a few months later.

Works vary well, as advertised. Convenient size and easy to use

This Shark vacuum can brag about performance. It has a strong suction and catches pet hair like few others can, but it brings a loud noise with that strength. My solution is to wear a noise canceling headset while using it. Pros: - Lights to illuminate dark areas - Cord long enough to cover big areas without moving to other outlets or using an extension - Strong suction - Easy-to-replace filters - Sturdy Cons: - Bin could be bigger. That's important if you don't vacuum often - Heavy. Maybe to remind you that it has good performance - Loud. I believe it is for the same reason that it is heavy Overall, I’m happy with it because it does a great job picking up dirt and hair. The loud noise is a bit annoying, but if you just wear a pair of headphones with active noise canceling, like I do, or just listen to loud music, you will be fine. Well, you might hear complaints from the rest of the family, but everybody will appreciate the clean room after that. I would have no issues recommending it.

I'm a floor fanatic. I'm constantly cleaning the floor, likely because I have 2 dogs and a cat. This Shark Stratos vacuum makes quick work of the pet hair, long girl hair and has a nice fresh scent! I own other Shark vacuums, the the Stratos ups the game with Odor Neutralizing technology. Basically it's a scent cup that you install and modify the scent intensity. Interesting feature but it's just another thing to purchase. If you use a powder or carpet scent already - this is the vacuum for you! Like the other Sharks - I'm impressed with the power and handling of the Stratos. The lift-away container/motor turn it into a stick-vac, so you can easily vacuum under beds, couches, chairs and tables. The head width is perfect for steps too - never a fun job but made easy with this vacuum. Shark provided a nice long cord - you might be able to do your entire floor from a single outlet - depending on the size of your house of course. I also like the position of the power button and ability to change the floor type setting right from the handle. It's easy to clean the dust bin, filters are easily accessible as well and the powerfins basically clean themselves! Overall - I highly recommend the Shark Stratos and other Shark products as well - I haven't been disappointed yet!

This vacuum is awful.Just opposite to the Shark I had before.Once you finish vaccuming ,your shoulders will be killing you .I am calling Shark to see if this can be replced or partially refunded.