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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1197 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the UltraCyclone Pet Pro+ for its excellent suction power, overall performance, and portability, making it easy to use around the house. Users appreciate its lightweight design, decent battery life, and effectiveness in removing pet hair. However, some customers have noted the high noise level and small bin capacity as potential drawbacks. Overall, the vacuum's size and included attachments are well-received for day-to-day cleaning tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,197 reviews
  • Pros mentioned:
    Suction power, Weight
    Best Buy Employee

    Rated 3 out of 5 stars

    Shark meets car/small mess

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little Shark keeps true to its brand. Excellent build quality and pretty lightweight. One thing I personally love is the quality of the seals. Other vacuums I’ve had in the past would almost always fail at the seals. This one keeps a very strong suction for the entire use. The attachments are the appropriate size to match the needs and cleaning areas. Of course with everything there is some short comings. The major one is battery life. If you have a mess ensure you have everything then make sure its ready to be vacuumed. You only get about ten minutes of battery usage. The power head would be better in ny opinion if it would flex but not a deal breaker. Lastly I wish it could be used while plugged in, but unfortunately its battery or nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Suction power

    Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the perfect size for my RV. Its great for cleaning up messes. Doesn't take up a lot of room and is powerful enough to do the job.(

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. I love how powerful yet how quiet it can be. It’s not super loud like other handheld vacuums. It has all these extra adapters for ease of use whether using it for your car or small areas in around the house. It has charges pretty quick and last for about 35 minutes. Overall great handheld vacuum for when u don’t want to use the larger vacuums to vacuum smaller areas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid portable vaccuum. Keep it in my car for emergencies and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Just Ok for a Portable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two aging handheld vacuums, I thought this new Shark Ultra could replace them. And for light pet hair it works great, but with the pet hair attachment on it lacks the full suction that my other two units had (initially) When I use the crevice attachment the suction is better but just not great, I have to go over areas multiple times. This is something I don't have to do with my full size upright shark. In terms of features, I will say that the pet hair cleaner does keep the roller clean, and with longer hair this is very helpful. The unit does not come with a method to hang it on the wall (like my other portable units both had, which I now understand you can order separately). When it is being changed, there is a blue LED that blinks until the unit is fully charged. This took about 2h on the initial charge. The Ultra is pretty quite. With either of my other portables, my dog runs away as soon as either is turned on. With the ultra vac I could actually vacuum his back (short haired dog, would not try with long hair), and he didn't seem to mind it, but sometimes any attention is good. I had to have my AC serviced, and I have lot's of pink stuff that always escapes, no change this time. The Ultra Vac did a nice job of picking up the light fluff. A pass or two and I had most of it. But some got tracked down to an oriental carpet, and the Ultra shark would not suck it up, it did not enough sucking power and the brush had little effect. My upright Shark, had no problem. The Ultra Shart is very easy to empty with making a mess, a real advantage in cleanup. So for pet hair it was not bad, but for general purpose use I'd say it's underwhelming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shark Hand vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice little hand vacuum. Works great on the couches for pet hair. Is it perfect no, but what is?? It does a good job and even better job if you use it regularly. Excellent for quick spot vacuumming. We do love the Shark product. Seems to always work well and last..

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Suction power

    Rated 5 out of 5 stars

    Great Cordless Hand Held Vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent suction power, comfortable and easy to use - power brush is fantastic. Accessories have may uses

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Handy hand- held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power, nice attachments, good balance; would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 4 out of 5 stars

    Hand held vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better hand held vacuums. It has better suction & the battery power lasted longer than our previous purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Compact and powerful vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this up when moving to a house without any carpet, and it’s been awesome! Holds charge well and is appropriately powerful for its size! Easy to empty the collection tank, and I easily blow out the filters with my leaf blower every two weeks or so to keep the sucking power strong! Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Suction power

    Rated 5 out of 5 stars

    Small but Mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an incredible purchase. I keep this little hand vac in my kitchen and it is great for cleaning up crumbs and flour (I do a lot of baking) But what I wasn't expecting is how good it would be with handling pet hair on my furniture! I have a Border Collie and an Australian Shepherd and they both shed a lot, but this little thing has been able to handle even the biggest clump of fur stuck to my velvet sofa BETTER than another vacuum from another brand that I paid $600 for.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Functional but could be more fun

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark - UltraCyclone Pet Pro is powerful and effective- my base expectation for a cordless handheld vacuum, particularly when you have pets. I put mine to three tests. First was the regular household “I’m too lazy to use the floor vacuum” exercise. Using all the attachments - I cleaned my couch, crumbs in the kitchen, general floor areas and hit some baseboards. Great suction, not too loud, but it barely completed my two-room apartment before the battery ran out of juice. Next, the car. Power was more than sufficient for deep woven mats and dust. I wish the “swordfish” attachment was a little longer. However the linear design of the base unit was ideal for maneuvering in my tight sports car. Finally, the pet and long human hair test. I visited my girlfriend’s place. She has long hair and a curly haired labradoodle. A formidable opponent. The Shark performed admirably and, most of all, was easy to empty without creating another mess. In this era of well-designed products, the performance design is very good. I did find the aesthetics and lack of a storage solution lacking.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We appreciate the time you took to provide us with your review on the Shark UltraCyclone Pet Pro. We are happy to hear that it passed your 3 test that you put it through. We are sorry to hear that you find the aesthetics and lack of storage lacking. We would like to let you know that there is a dock available for purchase that allows you to store accessories as well. This can be purchased by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not what we expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the shark handheld vacuum to remove stubborn pet hair from our couches. So far, it has not met our expectations. We had to go over the same spot multiple times to see even a small removal of hair. The attachment that’s supposed to help seems to be more of a “cool” addition than a functional benefit. However, this does work fine for normal day to day cleaning. But if you have stubborn hair or dirt you may need something stronger.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for reviewing the UltraCyclone. We're really sorry to hear that the handheld didn't meet your expectations. We understand how disappointing that can be, and we’ll make sure your feedback is shared with the relevant team.

      Kind Regards,
      Shark Clean

  • Pros mentioned:
    Overall performance, Suction power

    Rated 5 out of 5 stars

    Best Vacuum Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’v bought the fancy Dyson ones. I’ve spent hundreds of dollars on vacuum cleaners, and nothing seems to get things clean and because I have a puppy and an older dog and an older father there is always stuff on the carpet. This little thing sucks up everything! Its the best purchase I’ve made in thr longest time ever and I never write reviews. Don’t even think twice about buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fur buster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld vacuum I've ever bought! Just ordered a 2nd one for my car now, yay! Got it because of fur monsters that sit on my couches and one pass with vacuum lifts 80% of the fur.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Mini vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing vacuum . I have never expect power comes out of this tiny vacuum. If you use it for your vehicle for a small places this is the best vacuum I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Strong Suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction. Long lasting charge. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Small yet powerful great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld vacuum. I have used it quite a bit over the last few weeks from furniture, cars , the steps in the house . Great for small clean up spots like when the kid decides to leave crums on the floor . Only thing i wish it would of came with is some type of hook or wall mount for storage .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Suction power

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cordless hand held vacuum, period!! Powerful too!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Nice working hand-held vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother who told me it works great. It's not too heavy for her to handle and it picks up dirt, etc., very well. The pet attachment picks up her dog's hair pretty good, too.

    I would recommend this to a friend
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