Customer Ratings & Reviews
- Model:
- SMC1162KS
- SKU:
- 6576575
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the overall performance, convenient size, and ease of use of the 1.1 cu ft Countertop Microwave. Many appreciate its quiet operation and ample power. However, some customers have expressed concerns about the dim interior lighting and the door lock mechanism.
This summary was generated by AI based on customer reviews.
Good Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance. Still now its working good. Thank you
I would recommend this to a friendLight bulb not covered under warranty
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly after the return window the light inside started to flicker, called sharp and they said the light inside was not covered by the warranty and I would have to go a website buy a new bulb remove the cover and change it myself,fast forward to now and the light does not work,There are some things I do not mind taking apart to fix but a microwave is not one of them.I wont be buying sharp again.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice good quality plus have a children’s lock !!!!
I would recommend this to a friendBrand response from Sharp Customer Care
Posted .Hi there! It sounds like you recently found a great microwave that meets your needs! The Sharp 1.1 cu. ft. 1000W countertop microwave is a popular choice for many due to its powerful performance and practical features. The stainless steel finish not only gives it a sleek look but is also easy to clean.
The addition of a children’s lock is a fantastic safety feature, making it a great option for families. If you have any specific questions or need further information about this microwave, feel free to ask! |Angelica| Sharp Products| https://www.bestbuy.com/site/sharp-1-1-cu-ft-1000w-countertop-microwave-stainless-stainless-steel/6576575.p?skuId=6576575
Truth in Advertising…NOT!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew item was open box, thought it was perhaps opened by someone who concluded it didn’t fit where they wanted it to be used. It was described as being in excellent condition, the highest rating. What I didn’t expect was was a whopping dent in the external decorative metal case surrounding the microwave. It can’t be used without placing inside a cabinet/case. I’d return it were it not for the case that I threw out the packaging.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, thanks for your feedback, it is really appreciated. Do not hesitate to contact us at the 1-800-237-4277 for any question or concerns you may have. Thank you for choosing Sharp.
Neve Buy from BestBuy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microwave only lasted 2 weeks, before the keypad failed then BestBuy refused to replace it even with the extended warranty I had purchased.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277. Thank you for choosing Sharp.
It’s OK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job for a countertop microwave. A little noisier than I like.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your feedback, it is really appreciated. If you ever need any type of assistance with your Sharp - 1.1 cu. ft. 1000W Countertop Microwave, feel welcome to contact us at the 1-800-237-4277. Than you for choosing Sharp.
Still nice brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product seems to be a good choice for me, but, to notice when the plate spins
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, your feedback it is really appreciated. If you ever need any type of assistance with your Sharp - 1.1 cu. ft. 1000W Countertop Microwave, feel welcome to contact us at 1-800-237-4277 or send us an email to CRL@sharpsec.com. Thank you for choosing Sharp.
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I entered the store and asked someone if they could happen they said sure in a little bit I'll send somebody right over well I waited and waited so I load it into a cart by myself as I was going to go out the store after paying for it I asked the gentleman if he would put it in my car he said sure there was a woman standing at the door so I'm assuming she was probably his boss since I couldn't get no help no otherwise but the purchase was good in the merchandise was good but you definitely need to work on customer service and I could have understood if they were busy but they was not
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we appreciate your feedback and apologize you have not been able to enjoy your Sharp - 1.1 cu. ft. 1000W Countertop Microwave. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 1-800-237-4277.
Sounded like a helicopter was attacking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it at Best Buy. Took it home. Set it up and plugged it in. When I went to test it out, it sounded like a helicopter was attacking. The fan was super loud and sounded like there was something stuck in there. It didn’t look user serviceable so right back to the store it went. I decided to look elsewhere for my microwave needs
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We really apologize for the inconvenience with Sharp - 1.1 cu. ft. 1000W Countertop Microwave. However, we would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277. Thank you for choosing Sharp.
Does not heat evenly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave doesn’t look bad on the counter but it does not heat up evenly. It has a much stronger heat in the middle. Everything I heat is over cooked in the middle and barely warm on the outer sides.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we do apologize for the issue with your product*. We would love the opportunity to provide you
with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277. Thank you for choosing Sharp.
I see why it was returned...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought open box items before with no issue but this was a bad decision on my part. The microwave door won't close all the way, it has a screw sticking out the bottom that scratched my counter and wobbles. I had sworn my return date was 8/12 but upon going to print out receipt for return it shows 8/2 so now I have a microwave that I can't use.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience
we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Delivery Failure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had too many delivery reschedules, so I requested a refund.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience
we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Door doesn't open
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used once. Door won't open. Went through child lock protocols and no luck. Please replace or feel my wrath.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We’re sorry to hear about your experience and are here to help. If
you could please contact us at CRL@sharpsec.com or call us at 800-
237-4277.so we can follow up with you personally. Thank you for
bringing this to our attention
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave did not work and would not even heat a cup of water
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277. Thank you for choosing Sharp.
Stopped working within three months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within three months -- shortly after my two month return window closed. Also an issue, the child-safety "feature" that prevents the microwave from opening when you press open. I should have listened to the reviews.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.so we can follow up with you personally. Thank you for bringing this to our attention.
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only gave 1 star because I couldn’t give 0. Have had the microwave less than a month and it already doesn’t work. But, it’s outside the 14 day purchase window for returns. Just out that 150.00.. do not buy this microwave
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience
we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
NOT excellent condition open box!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed. This was an open box "excellent" condition. Obviously they didn't check it over very well because the 30 second button on the bottom works, however, it has a severe dent under the black panel that is starting to peel. Very nice microwave just poor servicing.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .We appreciate your feedback and apologize you have not been able to enjoy your Sharp - 1.1 cu. ft. 1000W Countertop Microwave. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Not recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Broke after 2 months. Not easy dealing with customer service for warranty refund
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com, so we can follow up with you personally. Thank you for bringing this to our attention.
loud microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is so loud, with a sort of growling sound. Sounded like she was gonna blow. took it back
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we really apologize for the inconvenience with your Sharp - 1.1 cu. ft. 1000W Countertop Microwave. However, we would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277. Thank you for choosing Sharp.
Minus 1 star, worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't even deserve the 1 star but that is the only option here. Dead on Arrival. Don't waste your time or money on this one.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We are really sorry that you had a bad experience with one of our products, this isn't the kind of experience that we want for any of our customers, if you could please email us to CRL@sharpsec.com or contact us at 1-800-237-4277, so we can follow up with you personally. Thank you for bringing this to our attention.