Customer Ratings & Reviews

We wanted an in drawer microwave and this was the best available

This drawer is worth the money Opens and closes smoothly

Haven't used much for efficient review but good looking product.

looks great and is nice the way it can be hidden and easy to use

This was a great buy and I would recommend it to others.

The keypad stopped working after less than 3 months of use, WE are awaiting repair from the Geek Squad. First available appointment was 2 weeks from the date that we called Geek Squad. I am sure that it will be an additional 2-4 weeks before we have the replacement parts that we need. So far very disappointed with this Sharp Microwave. It is supposed to be the best.

Probably not a fair rating at a three. Would have loved to keep it. Very cool product. Builder said that it would fit no problem. Make sure you measure twice! Returned it and got the countertop microwave with the trim package.

Unfortunately, the warming drawer would not close completely and had to be exchanged for a new one. Thermador Customer Service was excellent. However, this episode further delayed the completion of my kitchen by more than two weeks.

We bought our first one in Dec 2016 for our new home, along with 13k in other kitchen appliances. The salesman forgot to put the extended warranty on it so when it when bad in 2020 we had to replace the $1,200 unit ourselves. It was knocking and smoking at the end. We bought another just like it ,but made sure we had the warranty this time. Just 4 weeks later it was getting very hot to the touch even though we had not used it recently. I returned it for the Bosch model, which I hear is made by sharp. I hope to have better results. Easy install and removal was a plus though and otherwise the drawer worked fine and the features were nice. Buy something else or at least make sure you have the warranty!

Got the Sharp microwave drawer installed on 11/23/22 , hardly used it coz we have a small microwave that we used from time to time. Tried to used the new Sharp drawer and it’s not heating up. You can open and close but not heating up and it’s not even a month!!!Called and they said same unit it not available till March 14 ,2023

Purchased back in April 2022 as part of a kitchen remodel. Unit sat in its original packaging in our climate controlled living room until this week when it was unpackaged and installed by our kitchen contractor. Right out of the box, not only didn't the "open" button work (you had to manually pull the drawer out) but then the "START" button did not work either - basically rendering the unit non-functional. We didnt even get one single use out of it. Cant even give it a "performance" rating because it never performed! Needless to say my wife and I are very disappointed.

This microwave stopped working less than 4 months after installation. Sharp customer service is declining to service saying warranty is based on manufacture date of Nov 2021 although purchased Feb 2024. I am continuing to call and email Sharp - no response to date.

I bought this microwave to use in my island. I loved for the first 6 months now all of a sudden the drawer to the microwave is on the glitch. The drawer opens up automatically half way then you have to manually open it and it happens too on closing it. All the features on the machine are great. If drawer is fixed then we got a great machine.

Terrible. After a year and a half it failed. After inspection by a tech it was determined it needed a new power board, relay board, display board, transformer, magnetron, and capacitor for a grand total of $900. After calling Sharp they did absolutely nothing to help with the situation. You’re better off buying almost anything else.

Please google this on line before you purchase it. I bought one for my renovations and it had electrical,sparking,smoke issues within 3 months, Sharp replaced it only to have the same issues again. I had an independent electrician (not the same one used in the renovation) and confirmed the correct electrical support/setup. Sharp refunded my money, so sad because Sharp makes all the microwave drawers.

Looks good and hope that it will last several years.

I purchased this microwave in October 2020; it took less than two years to stop working. Everything appears to be functioning except the most important feature: it doesn't heat anything! Drawer works. Lights light. Fan whirls. Popcorn doesn't pop.

Stopped working within 2 weeks! We had this microwave for 2 years and it stopped heating after 2 years so we replaced it with the exact same one and this one only lasted 2 weeks!

Can't review on the operation because the product came badly damaged. Waiting for a replacement.

Stopped heating even cup of water within a week of installation! Waiting for replacement product now