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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 374 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the microwave's user-friendly buttons, space-saving design, and sleek appearance. The drawer design is particularly well-received, with many customers commenting on its aesthetic appeal. While some customers find the microwave to be expensive, others feel that its features justify the cost. There are a few concerns about the microwave's heating performance and warranty, but overall, customers are pleased with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 374 reviews
  • Pros mentioned:
    Drawer design

    Rated 4 out of 5 stars

    James B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this unit because we wanted an in the counter microwave. it's a good unit, but it will take us some getting used to looking down in the microwave instead of opening a door for the above the stove unit. So far we are very satisfied with it.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We love knowing that your Sharp - 24" 1.2 Cu. Ft. Built-in Microwave Drawer - Stainless Steel , has met your expectations. Thank you for allowing Sharp to be a part of your home. If there is ever anything you need, please feel welcome to connect with us at any time. It’s a pleasure to have you as part of our Sharp family Sharp

  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it installed - piece of cake once you work through all the detail dimensioned drawings Sharp provides. (TMI) It actually only takes four screws to install, but making certain the cavity it is installed in is properly sized is critical. The oven seems to function well so far. Wish these were priced more in-line with "regular" microwave ovens though.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer design

    Rated 5 out of 5 stars

    Good addition to a nice kitchen.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this microwave for 3 years now, and have had 0 issues so far. Its always funny watching guests trying to figure out how to open this thing, and then I press a button to open a drawer, to their visible admiration. It's worth the $1400 I paid.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We love knowing that our Sharp - 24" 1.2 Cu. Ft. Built-in Microwave Drawer has met your expectations. Thank you for allowing Sharp to be a part of your home. If there is ever anything you need, please feel welcome to connect with us at any time. It’s a pleasure to have you as part of our Sharp family. Sharp

  • Pros mentioned:
    Drawer design, Easy to use

    Rated 5 out of 5 stars

    Greatest idea ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful invention. So sleek and hidden. I put this in my new kitchen island down low and it looks great. Easy to clean and get things in and out. It is a little smaller than most microwaves but well worth it. They also do not come with convection...just the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First drawer microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get, but very happy with the microwave. It is our first drawer microwave and it looks great. It installed easily and works as expected. Very satisfied with customer service.

    I would recommend this to a friend
    • Brand response from Sharp Customer Care
      Posted .

      Thank you so much for taking the time to share your feedback! We're thrilled to hear that you're happy with your Sharp 24" Built-in Microwave Drawer and that it complements your kitchen beautifully. It's great to know that the installation process was smooth and that you're satisfied with our customer service. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new microwave! Patricia | Sharp Support https://www.bestbuy.com/site/sharp-24-1-2-cu-ft-built-in-microwave-drawer-stainless-steel/4259700.p?skuId=4259700 BBY-ExBrand_Sharp

  • Pros mentioned:
    Drawer design
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Great cooking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the drawer; love the way it cooks various foods very well; love the look of the unit. It is a bit of a learning curve from the door micro, but that’s because it has more settings and options. The only change I would make is to have some way to open the control panel via a small handle or push mechanism, for easier access—though, it’s not bad after a bit of practice, and not enough to be a deterrent to purchasing one.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Sleek

    Rated 5 out of 5 stars

    Sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a favorite. We first purchased it for our kitchen in our new build. When we finished our basement and my office area purchased two more. Looks very nice and so easy! I will never have an over the range or counter microwave again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this Microwave Great Appliance.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sharp Microwave exudes the quality and performance of a commercial-grade kitchen device. It’s the first microwave I’ve used that cooks my oatmeal perfectly without any messy boil-overs. I appreciate the convenience of nudging the door and having it smoothly shut on its own. The touch panel is user-friendly and intuitive. My sole gripe is the lack of backlighting on the panel, akin to a laptop keyboard, which would make it easier to operate without my reading glasses in low light conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big space and easy to access for cleaning

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This under counter microwave has a large spaces that easy to access and to clean. When fully opened, it can fit in many dishes at the same time. They are heating fast without the turning table noise. Open penal is easy to see the functions. Just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drawer microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. Got a good deal on it with the other appliances I bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using for 2 weeks. I'm coming from using a swinging door microwave so this has been a transition. It heats well, has a function called "reheat" that senses how warm something is and cooks it for as long as it needs. I like that you can manually push the drawer closed in addition to using the close button. On my old microwave when I pushed the 1 it would automatically cook for 1 minute, this one you have to push 1,0,0, start which I don't love so I just repeatedly push the 30 sec button and that works. quality microwave, just a different thing to get used to. Make sure it fits the cabinet you're putting it in, I'm having to add trim so I can fasten it securely to the cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Special, Sparkly and Splendid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stainless steel brushed microwave is not only beautiful. The cooking quality is perfect and it is easy to keep clean and manage the controls. As a visually impaired cook, I find it especially easy to read any buttons that need pushing for the kind of cooking I require. Thank you Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Sleek

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave. Easy to install. Convenient to have the microwave at waist height in the island to lower food or drinks vs having to lift them to eye level height into a microwave. Looks sleek too

    I would recommend this to a friend
  • Pros mentioned:
    Drawer design
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Opening the control panel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look and that it's a drawer...great design. The only thing is that to open the control panel, it could be easier...in time we'll just get used to it and I'm sure it will be fine

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Beautiful Space-Saver!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently remodeled a small kitchen and didn't want the microwave above the range or sitting on the countertop. This was a great solution for saving space! The drop-in tray concept took some time to get used to but we now love it. The microwave works great despite the fact there's no rotating turntable to evenly distribute the waves. The fold-out touch panel is very nice with plenty of heating options and includes a clock and timer functions. The slide out tray seems very strong and opens/closes with no problem. It is very pricey given that it does that same thing as a cheaper microwave so you're really paying for nice design and space-saving, but we think it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great built-in microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install once the cabinet has been prepared... Plug it in, slide it in and install 4 screws. We have only had it for a few days, but so far, it works great and looks great. It sits flush with the cabinet doors and drawers. Wish we would have known about the 30” version to fill up the cabinet a bit more, but the extra sizing over the 24” is only for the face of it, not the interior. We’ll see how it functions over the next several months, but so far im impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Under counter microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was in good shape when picked up in store. Microwave was purchased to replace existing microwave and space under the counter. Microwave is working as it is suppose to to. Experience at Best Buy store was smooth and uneventful.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer design

    Rated 5 out of 5 stars

    Sharp microwave drawer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, it adds a little gadget tree to the kitchen. It is very easy to hide and not have in the middle of the kitchen. Cooking is spot on, and the drawer is very smooth and easy. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer design

    Rated 5 out of 5 stars

    Sleek looking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we really love this microwave. I mean, it's definitely still just a microwave and doesn't do anything special, but it looks sleek and works well. I find the top part you pull out to access the buttons a tiny bit hard to use. Also, it shows fingerprints so I'm wiping down often, but I expected that because that's the nature of stainless steel. Overall, no complaints. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful microwave. It’s super functional and easy to use

    I would recommend this to a friend