Customer Ratings & Reviews
- Model:
- SMC2242DS
- SKU:
- 6276712
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the size and ease of use as top features of the Carousel 2.2 Cu. Ft. Microwave with Sensor Cooking. Many appreciate its powerful performance and sensor cooking capabilities, along with the overall value for the price. However, some users note that the microwave can be noisy and have a control panel that is difficult to read.
This summary was generated by AI based on customer reviews.
Great microwave - Doesn't last though
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted approximately 2 years of modest use. Thought that buying a nicer microwave would correspond with a longer life.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your feedback. We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at [email protected] or call us at 800-237-4277.
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I receive my item on December 24 2021 I found out it didn’t work. Had to send it back to company.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, please accept our sincerest apologies for the inconvenience caused. If we may be of further help kindly contact us at [email protected] and refer to case number 9437951.
Received damaged unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was damaged. Return credit takes too long. Totally unacceptable.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, that is unfortunate and not the type of experience we want for our customers! We hope you'll consider Sharp again in the future. If you do, we're here to help if you need us, at [email protected].
Sharp Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one had a large dent in the front. Returned and had to source it from a different store. Still has a minor dent in the door, but choose to keep it.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .We are sorry to hear of this experience with the unit. You may reach out to us at [email protected] so we may look into this matter for you.
Not long lasting
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in February 2022 and it just died on me. Didn’t even get six months!
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry to hear of this unfortunate experience with your microwave and would love to assist in providing a resolution for you. Please email us at [email protected] and reference case number 9467153 so we may help.
Not a good Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave stopped working within 3 days of purchase. Had to return it. it was quite bothersome
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are very sorry to hear of this experience with our product. We do hope you consider purchasing our brand in the future as we do manufacture quality products.
Poor quality on turn plate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you do not add a cup of water it will dry your food out. Also on the second time using it the glass turn plate broke in half.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are very sorry to hear of this inconvenience. Please email us at [email protected] if we can be of any assistance.Please include the model, serial and manufacture date of the unit.
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly built, 1st one arrived damaged, 2nd replacement PG the same model was broken. Would not recommend this for anything more than a boat anchor
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we would like to apologize for this experience with our unit and we're happy to look into this matter further and assist. You may contact us via email at [email protected].
Phooey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have already answered this survey and have not heard a word from Best Buy. As far as I'm concerned, this is my last Best Buy Purchase.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, if you require product support with your microwave you may reach out to us at [email protected] with a brief description of the issue. Please reference case number 9469130.
error code, did not heat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received yesterday, installed today, error code 1, magnetron failure. Back to the store..............
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Susie, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected]. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit.
Pick something Else
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived damaged but Best Buy was great about allowing return. Also, power cord is traditional (not flat) which makes this already large unit take up more space from the wall.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry for the inconvenience. If we may be of assistance, kindly contact us at [email protected].
Product was damaged.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look like it had been dropped. Dented in the back. Scratches all over the sides and top. Seems to work ok.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are very sorry to hear that there was damage to the unit. We understand the disappointment this may cause and we'd be happy to look into this matter for you. Please email us the product information to [email protected].
Not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for less than a week and it stopped working. The spinning part never worked.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are very sorry to hear of this inconvenience. Please email us at [email protected] with the model, serial and manufacture date of the unit (found on a sticker on the inside) so that we can look into this for you.
FAILED 2 MONTHS IN
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased April 2022. Failed June 2022. Terrible. Do not waste your money.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected] and refer to case number 9469231. Be sure to include your contact details and also the model number, serial number and the manufactured date of the unit.
Not worth it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started sparking and buzzing. Would not recommend it.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hi, we are truly sorry to hear that your microwave is sparking and buzzing and we would love to assist. You can reach out to us at [email protected] and reference case number 9450278 so that we can help.
Quit working after 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 6 months. Won’t buy a Sharp microwave again.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we would like to apologize for any inconvenience this has caused you and would love to look into this further and assist. Is it that the unit is not heating? You may email us and provide a brief description of the issue to [email protected] so we may help.
Damaged goods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we received this item it was damaged so we had to return it. I was really disappointed! This was the second time.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your review. We are deeply sorry for the experience you had with the microwave. Please reach out to us at [email protected] if you need help or have any questions.
Terrible Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave didn't last a year. Would not recommend.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at [email protected] or call us at 800-237-4277.
Santa clara
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The heat is not work properly take for ever to cook one egg. Have to return it
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected]. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit.
Late
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a month ago and still haven’t gotten it salesperson said it will take 3 days
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry to hear that you are having this issue with your order. We recommend that you reach out to the retailer directly for further help regarding the shipment and delivery.
