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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.4 out of 5 stars with 248 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the Heated Neck and Shoulder Aromatherapy Wrap, Lavender Scented Hot/Cold. The calming lavender scent, comfortable feel, and the great weighted aspect are particularly appreciated. Users also find the heating performance satisfactory and love the wonderful design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 248 reviews
  • Rated 5 out of 5 stars

    Neck Wrap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of this because it don’t stay hot/warm long enough. Definitely wish it was wired.

    I would recommend this to a friend
  • Pros mentioned:
    Scent

    Rated 3 out of 5 stars

    Hot/cold shoulder pad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just ok. Doesn’t stay as hot for a long time, but the smell I love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. Its able to be used for hot or cold treatments for the combination of neck and shoulders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great for the neck massage. I really love it and recommend to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice . You can sit and watch TV and relax and get treated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money I will buy another one for my mom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Helped my neck during a pulled muscle issue. Would recommended to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! You can’t get any better than this. Works great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There are better products out there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not stay warm very long and when we tried to tear off one of the tags on it it actually tore the stitching open and the beads fell out. I've never had a product do that before.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great because it’s compact and has dual uses .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot collar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize it was not electrical. But it’s ok for light aches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little bit heavy than I was expecting by does the job and this is a great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a lot for Christmas gifts at best buy. They got great deals everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my husband’s shoulder pain. He loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy helped out a small amount. Mainly it was just

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while, but recently tried microwaving again and it burned. Disappointed because I loved using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Massage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my Little Girl, she use it daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heat therapy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, it help get the knots out my shoulder..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAUGHTER LOVES NECK AND SHOULDER WRAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND WANTED OUR PREGNANT DAUGHTER TO HAVE THIS FOR COMFORT AND STRESS RELIEF

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A relaxing neck massage...without the masseuse..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for my neck. This is like a relaxing massage every night

    I would recommend this to a friend