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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the Heated Neck and Shoulder Aromatherapy Wrap, Lavender Scented Hot/Cold. The calming lavender scent, comfortable feel, and the great weighted aspect are particularly appreciated. Users also find the heating performance satisfactory and love the wonderful design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 248 reviews
  • Rated 5 out of 5 stars

    Neck relaxer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product to relax your muscles. It is easy to use ans not to big to store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product. I was pleased with the cost. However, it would be a bit. Enter if it was able to hold the heat longer. I guess it is worth it for the price. I would only recommend it you need temporary relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect weight on my shoulders, and heats up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had one and my son liked it so much we sent him one for his birthday. It gets quite hot so be careful! It's great for a stiff neck or shoulders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my sister in law. She loves it! We both suffer from neck, shoulder and back pain. Works wonders!

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 4 out of 5 stars

    Neck heatin pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good just place the pad in the microwave for 2 to 3 minutes. Stat hot for about 5 to 10 minutes. Great to use before neck exercise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these wraps they are nice on my neck pain thank you for these

    I would recommend this to a friend
  • Pros mentioned:
    Scent

    Rated 5 out of 5 stars

    Smell good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells great and fits well when warm it up and wrap shoulders

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good price, relaxing, nice fit and recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heating pad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding for shoulder pain after a long day of work,..............

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Scent

    Rated 5 out of 5 stars

    Smells great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells great. Heats up nicely in the microwave. I haven't used it cold yet.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    It does have some weight too it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other types of this before but they were never as heavy and did not get as hot as this. Is a great product that I would recommend to other people as well.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    So relaxing.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a way to relax your neck and shoulders, with heat. Then you need this. Trust me you want regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Scent

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This neck and shoulder wrap Works very well. smells good too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Relaxing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, i like this, is very relaxing and in the winter season keep you warm

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 3 out of 5 stars

    Good for neck pain

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good…heats evenly and relaxes muscles. I would definitely recommend this product for neck pain.

    I would recommend this to a friend
    • Brand response from MS Customer Service
      Posted .

      We really appreciate you sharing your experience with our Sharper Image Heated Neck and Shoulder Aromatherapy Wrap. What you share helps us ensure we're maintaining the quality of our products and the satisfaction of our customers, so if there's anything we can do to make your experience even better, let us know by contacting 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't heated or frozen it yet but even just sitting on my shoulders it helps when I get a cramp in my shoulder.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    HEATED NECK WRAP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE HEATED NECK WRAP IS COMFORTABLE BUT DOESNT RETAIN HEAT VERY LONG. THAT IS MY ONLY DISAPPOINTMENT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice when it worked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use regularly. However it dude catch on fire in the microwave, would recommend if it didn't do that...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Head shoulders neck and toes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and flexible to use even at work everyday. It help with my aches and pains.

    I would recommend this to a friend
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