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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 234 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the Heated Neck and Shoulder Aromatherapy Wrap, Lavender Scented Hot/Cold. The calming lavender scent, comfortable feel, and the great weighted aspect are particularly appreciated. Users also find the heating performance satisfactory and love the wonderful design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 234 reviews
  • Pros mentioned:
    Scent

    Rated 3 out of 5 stars

    Doesn't stay hot for long..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smell of this product. The only downside is I wish I knew it was microwaveable. I should've read the product details. My understanding was that it was a electronic heat pad. It stays hot for only about 1-2 minute then it's cold again. The only thing I love about it is the smell and the bag it comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warm

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This neck and shoulder is excellent. Put it in the microwave for a couple of minutes and it is ready to be used.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing slaps. I got this for my wife, and let’s just thing got hot.. her neck because it works so well. Duh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice heat a little heavy for mey daughter but overall good

    I would recommend this to a friend
  • Pros mentioned:
    Scent

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has tightness in her this helped . Works great and smells good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relief in areas hard to reach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well. I get relief in areas are hard to reach. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Heat Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works phenomenally, exactly as described. Used currently as a heating pad for muscular tension

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxing and Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me to relax so well at night when I get home from work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor stitching

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stitching starting coming apart after about a week of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product and Well made.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this neck and shoulder weighted warmer. It helps relieve minor aches so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my shoulders. It does an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cómoda confortable me encanta alivia el cansancio la recomiendo 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pain in the neck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is very nice it really helps with shoulder pain and headaches

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Very flexible and comfortable. Just throw in microwave it freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really works and very relaxing I would recommend to all family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heated neck and shoulder wrap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My heated neck and shoulder wrap was an excellent choice. I have used several times. I was very satisfied with my purchase 1

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Heat gel in microwave or freeze it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are weighted so it helps the hear or ice get to the shoulders & neck. No wires are good too.

    I would recommend this to a friend
  • Pros mentioned:
    Scent

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this product. Easy to use and smells great

    I would recommend this to a friend
  • Pros mentioned:
    Scent

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my brother in law and he loves it. He said it works amazing and smells great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I’ve had to buy for my wife. The beads started coming out of the first one. Its a great product, just make sure tou jave coverage in case you need a replacement. First one lasted about a year and my wife used it almost every day.

    I would recommend this to a friend
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