Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.4 out of 5 stars with 248 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers are delighted by the Heated Neck and Shoulder Aromatherapy Wrap, Lavender Scented Hot/Cold. The calming lavender scent, comfortable feel, and the great weighted aspect are particularly appreciated. Users also find the heating performance satisfactory and love the wonderful design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 248 reviews
  • Rated 5 out of 5 stars

    Perfdct

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very helpful for the pain and muscle relaxatikn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful wrap fits nice, quality is good better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great tool and it sits on the shoulder perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Use the heat works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not tried the Cold. The Heat works great. Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Message

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like helps relax the tention in my neck and easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Scent

    Rated 5 out of 5 stars

    Very simple and easy to use!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for using before massage, smells nice and holds heat well! haven’t used for cold therapy yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heated neck and shoulder wrap

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My heated neck and shoulder wrap was an excellent choice. I have used several times. I was very satisfied with my purchase 1

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Sharper Image

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use Hot or Cold, its weighted so stays in place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxing and Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me to relax so well at night when I get home from work.

    I would recommend this to a friend
  • Pros mentioned:
    Scent

    Rated 5 out of 5 stars

    Heat Pad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells great. Easy to use. Treats sore muscles. It lasts an average 10-15min at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it makes my neck feel nice, very nice! Woohoo!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. Great gift, she loves it for sitting on the couch and watching tv. It is a LITTLE bit heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Scent

    Rated 5 out of 5 stars

    Heated shoulder pad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells go and very useful. Compact when not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new aromatherapy for my back

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing and easy to use. Hot and cold options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect warming wrap

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warm wrap is just perfect for my neck and shoulders.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well heats fine and sets well on the neck!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gifts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought two as Christmas gifts for wifey and mother in law. They are two satisfied customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandfather uses this product at night before bed to relax his neck and shoulders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for any one who experiences pain in the neck and shoulder!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ben franklin

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is very well built and has been very useful in those times when relief in shoulder areas are required.

    I would recommend this to a friend