Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 52 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the RealTouch Eye Mask's performance, massage capabilities, and heat function, with many users incorporating it into their daily routines for relaxation. However, some customers have expressed concerns about the noise level produced by the device. A few users also found the eye mask to be somewhat large and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage eyes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best product for relaxing massage eyes feel best. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review by Cheryl W

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent eye massage therapy definitely would purchase another one helps with dry eye therapy and helps to relax and improve sleep stress relief.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eye massager

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome would love to buy 3 more for family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints id buy again durable atm jury still out

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok - nothing special but nice to have for those days where you need a little eye massage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well but sometimes loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very relaxing but the massage function can be a little loud if you have a headache

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my wife and she loves it. Uses it almost every night to fall asleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a gift for my sister and she absolutely loves it. I tried it and the cold option is amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it 1 time and its not working.tried to return it but no response from bestbuy customer service.

    No, I would not recommend this to a friend
    • Brand response from MS Customer Service
      Posted .

      Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure you're satisfied with your purchase, so please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/ if there's anything we can do to assist.

  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    Migraine relieve

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound it makes was too loud for me. The motion was not realxing.

    No, I would not recommend this to a friend
    • Brand response from MS Customer Service
      Posted .

      Hello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that your experience with our products is nothing short of the best, so if there's anything you'd like to discuss further, please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

  • Rated 5 out of 5 stars

    Great relaxing tool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to clear the mind, great especially if you've had a bad day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this item as a gift. They are really enjoying it.

    I would recommend this to a friend