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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 47 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 5 out of 5 stars

    Great for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good for both speaking and listening. They are comfortable as well. I love that they are open because I can also keep in touch with people around me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance works great with my job that I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These shocks are the best pair ever… very satisfied!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very happy with this Version of Shoks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a pair that performed beautifully and never failed. However, this new version has caused numerous issues. People cannot hear me during calls, requiring me to repeatedly disconnect and reconnect the headphones. This is incredibly frustrating.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Karla - Shokz here! We're sorry to hear you are experiencing issues with your Shokz. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very uncomfortable. I thought they vibrate way too much on the side of your head very annoying to wear. i’ve had ones that cost 30 bucks. That sounded way better than these did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2Checks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE NOT A GOOD PRODUCT. I word not purchase ever again

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Johnny- Shokz here! We're very sorry to hear this has been your experience. We kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy, or reach out to our Customer Happiness Team directly so we may assist you. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Not a good mic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic wasnt good for video calls Connects easier with iphone, morr than with android

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Maria-Shokz here! We're sorry to hear this has been your experience. We highly recommend purchasing the USB adapter for the best connection with your computer. Please reach out to our Customer Happiness Team if you have any questions. Thank you! AfterShokzCHT

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