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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $199.95

Customer reviews

Rating 4.2 out of 5 stars with 21 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers regard the OpenComm2 UC Bone Conduction Stereo Bluetooth Headset 2025 Upgrade, USB-C, highly for its sound quality and comfort, even when worn with sunglasses. The battery life is also considered outstanding. Overall, customers seem very satisfied with these aspects of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Shokz OpenComm2 2025: Ultimate Open-Ear Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Shokz OpenComm2 2025 Upgrade for work. Based on my use of numerous headsets, it is one of the top bone conduction headsets designed for anyone who prioritizes clear communication and all-day comfort. Changes from the previous model includes USB-C charging, dedicated mute button, and enhanced microphone noise cancellation. The open-ear design is ideal for situational awareness, making it great for office or on-the-go use. While music quality is average and ambient noise can be heard, the headset excels in voice clarity and convenience. Overall, it works great for calls and meetings and made for users who value comfort and multitasking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best thing out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones you’ll ever buy! I can not do the in ear headphones pods, whatever brand they make! BUT THESES!!!!! These are amazing! The sound, the battery life, the comfort, the quality is better than air pods, Beats, Bose, Shure, anything on the market! Try it once and you will see what I am talking about!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A must have for in-office and home office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working in both a hybrid and open office environment, I really needed a solution that could handle both environments. No matter where I am these days, Teams or Zoom meetings are a reality. While working from home, I needed something reliable that allowed some privacy on my calls so I didn't wake a sleeping toddler at nap time. For in the office I needed that same level of privacy on calls, but also needed to be able to hear what was going on around me and to monitor my own tone while on a call. With the big "cans" tyoe headphones on, it made that hard but it also doesn't look very professional. Pros: Multiple devices can be connected to these, so you can connect both your phone and your computer. You can also answer calls from both using the multifunction button. Battery life on this is good too. I also like that it recharges using a standard USB-C instead of a custom charging cable like some other of their products. This also comes with a nice and protective carrying case. Cons: The only real con side I have to this, is the price. There are other options out there that are much cheaper, but I can say after trying a few that they don't work nearly as good. The cheaper options I tried before either had horrible connectivity or were not bone conducting. Summary - While the price may be a bit steep, this is a worthwhile investment for your in-office or WFH environment. The sound quality is great as is the connectivity. If you need a multi-device solution, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for calls Not great for music.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on a quest for the unicorn of headsets. For work and gaming. After using the Shokz OpenFit2 (Amazing sound) I thought erroneously these would have the same sound or at least comparable. Dont get me wrong the sound and call quality is phenomenal. I just didnt realize bone conduction made the BASS DISAPPEAR. Also when I leaned my head back, the rear of the headband does hug my head and kind of felt weird. All in all these are a great option for calls and call quality. Not so hot if you want your music to still have some decent bass, or even perceptible bass. Returned and on to the next set.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a truck driver & I was looking for something comfortable & durable on battery. I found these headphones which I loved them!! The audio quality is great & the noise cancellation great too !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not found any other blutooth headset that can compete with this one. Every work and personal call is crystal clear. I love the independent mute button on the mic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright for what I need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this primarily for calls related to work, which if I could rate it just for that it would be a 5 star rating. That said, as a headphone, I would say that the sound quality is mid. If you put it too loud (maybe a 7/10) then there is a vibration that is very annoying. This applies almost everytime I use the headset in the car or in any noisy environment--when I use it in the office, it works perfectly (for what I need it). Music? Go with the Sony headset MX5.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband to use while running equipment. This is his second pair and he loves them. Comfortable even when wearing sun glasses. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful for work meetings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent buy for use in office meetings. I have used 'Shokz' before but the microphone was not good enough to be used for handling meetings or calls. Also the 'Multi-Pairing' functionality comes handy. I can stay connected to two devices e.g. personal mobile and work PC at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Could be way better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this product 3 stars because i like how comfortable it, basically like wearing nothing. I dont like battery life, mic catches too much background noise and bone conduction can give you a headache if you listen too long. But it is so comfortable some people may look over everything else. Especially if you want it for working out and running only.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear communications without loosing surrounding sounds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bluetooth recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this Bluetooth headset works very well was very happy when I tried them on being a truck driver. It really comes in much help no problems easy to wear and it’s very comfortable. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its probably an adaquate headset for people that are just listening to music OR taking phone calls. As a PC gamer, audio sound quality is reduced drastically when in a call. For example, in a discord call or teams call, cant listen to music at the same time. Its actually worse with the USB than on bluetooth. I also cant wear them long because it hurts my ear where the piece sits on the front. People said the mic quality was fine though on calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    excellent head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide all day comfort doesn't hurt your ears!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for on the phone sales people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these every day. I love them, they work great, and I can still hear around me. I have owned these for 6 years and replace them every 2 years due to heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the quality. Highly recommend for business communications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the job done safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent absolutely love. It works better than my last one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor range and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually love Shokz. I have them as my everyday headset so I figured i would love this one for work. However, the sound is not great and the range on them is horrible! I cannot even go 5 ft before i sound choppy. I do not recommend

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Dusty- Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    not for everyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed nice, I need to like them. Sometimes they made me nauseous. They hurt the tops of my ears, maybe they are top for someone.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy, if you decide these are not a good fit for you. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Do not use if you have MS Teams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for work conf calls using MS Teams. It would randomly drop the connection, and would not reconnect. had to switch back to wired to continue working.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi William - Shokz here! We're very sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

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