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Customer Ratings & Reviews

Your price for this item is $199.95

Customer reviews

Rating 4.7 out of 5 stars with 246 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds, particularly the sound quality and comfortable fit. Many appreciate the battery life, secure fit, and multipoint pairing capability. The only concern expressed was regarding the button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 246 reviews
  • Rated 3 out of 5 stars

    Mixed feelings.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great when they work, I had to replace my original set only a couple of months after my purchase of them, I will say that the replacement procedure was quick and easy. Hopefully my new pair will last much longer than the previous one. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Stellar music quality, super comfortable.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. That one word sums up these amazing little open-ear headphones, which produce the best music sound quality I have ever heard from a headphone, especially in the earbud and open-ear category. Add in the fact they are incredibly comfortable and feature a few noteworthy upgrades, like Dolby Audio and wireless charging, and you have a product that is hard to beat. Still, the most remarkable thing about the Shokz OpenFit 2+ is how something this small can sound so great. The first time I tried them I was stunned at the strong bass, crystal clear mids and soaring highs that came out of these things. A very balanced and precise sound, unlike anything I have heard from any other earbud or open-air headphone. This open-ear design is usually a trade off. You get supreme comfort -- I cannot stand having earbuds jammed into my ear canal for any length of time -- but usually have to settle for somewhat lackluster sound quality: It is usually thin, lacks bass and is not quite loud enough. OK for phone calls or podcasts but not great for music. Shokz seems to have solved this problem with its dual driver design. One cranks out clean, solid bass while the other handles the more delicate musical passages. Not only that, these earphones can get very loud, louder than I would ever want to play them. So that shortcoming also has been overcome. To push the sound quality envelope even further, Shokz has also added Dolby Audio support on the plus model, which provides a much wider sound field when using Bluetooth devices that support Dolby, and full immersive cinematic Dolby sound effects when watching movies. I was surprised that this actually did improve the sound quality even more, even on music that is not Dolby encoded. But it is user optional. You can turn if off, using the app, if you prefer straight audio. (It does drain the battery faster when turned on) Another big plus is a physical control button, which you can also customize to do whatever you want via the app. You are no longer stuck with just finicky touch controls that never seem to do what you want. Or you hit accidentally. You still have to deal with learning they whole multiple press or press-and-hold combinations that are necessary since there is only one button. But this makes the user experience a lot better. Battery life also has been improved compared to some earlier versions, with up to 11 hours from the built-in battery and 48 hours using the standalone case to recharge the earphones. Also new is the wireless charging capabilities of the case itself, assuming you already have a Qi-certified wireless charger. (If not, the earphones come with a short USB C cable for wired charging via the case). Of course the other great advantage of the open-ear design is you always maintain situational awareness. You can hear what's going on around you just as easily as if you were not wearing any headphones at all. And that's a lot safer, or perhaps just more convenient, depending on your situation. The now-familiar ear-hook design keeps the earphones in place, even doing exercise and have marginal resistance to dirt, sweat and light rain. But they are not waterproof. IP 55 rated for all you geeks out there. My only gripe with the OpenFit 2+ concerns the many hoops you must jump through to get the app up and running. There is the usual registration nonsense, establish name and password, wait for the Shokz web site to send you a verification (which is all timed for some reason and if you don't do it fast enough, you have to start over). Even worse, you then have to find and punch in the long serial number (tiny type on a small card that comes with the device) before the app will work. This is really annoying and unnecessary. I wish companies stop doing this. The app is not required to setup and use the headphones but you still should make sure to download it, since that it is the only way to get firmware updates, which is required right away (pretty much the norm with any new product). The app also allows you to shape the sound with an equalizer, turn Dolby Audio on (it is off by default) , and customize how the control button works. Bottom line: If music quality and supreme comfort are important to you, you don't need to look any further than the Shokz OpenFit 2+ headphone. This is about as good as it gets in the open ear universe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright have trouble with the charging, but otherwise good purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Allows too much outside noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new pair. Put them on full volume to cut the front yard and when lawn mower started, I could not hear any music. I realize it lays on the ear but it allows too much outside noise that drowns out the music. I returned mine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    falls off easily, can easily fall off and be lost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Improved from first generation - great for open

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the first generation Open fit air and was quite impressed with fit and quality but I had not utilized consistently. They simply were too quiet for use in loud areas such as the gym. The new model is somewhat louder and can be used in a moderately loud gym. There are many upgrade from the earlier model including a better case as well as a great blue gray color. The sound quality and bass have improved as well. The grilling is more open. The over the ear hook works well and is quite comfortable on the ear. The case is more compact. There is a nice physical button on each bud and this can be programmed. There is good tactile feedback on the button which is positioned to the top not the side where it could be accidentally. There is also a programable (default is off) lateral senor which can be utilized. The app is excellent and simple and quickly found and updated the OpenFit 2s. The bluetooth chip is upgraded and the battery life is very good. A single bud can be used if in a crowded area.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Might not fit well to everybody

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the black version, I was really into it but had to return it because the hook did not fit to one of my ears and it was loose, so it failed to send to sound to my ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps falling off ear and doesn't stay in place. loose loops

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Not Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have encounter a lot of trouble to receive an incomin call or to hugn up a call the botton does not work at times.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2 +. The Shokz app also allows for customizing the touch sensors. If these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Pros mentioned:
    Comfort, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable and clear

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are so lightweight and comfortable that I barely even know they are there. They stay in place during my workouts and jogs without any distortion from bouncing. They do not fit down "inside" your ear canal, but instead rest on it. This really does make for a one-size-fits-all earbud. I think out of the five different earbuds I have had over the years, these are the most comfortable and best sounding ones. The sound is very clear. They are not noise-canceling, but that is not a requirement for me. I honestly can't tell that my noise-canceling earbuds I have are that much better at canceling, anyway. The Shokz app is simple and thorough. You can customize earbud button function settings as you want, and both of the earbuds have the same buttons. This allows for multiple ways to fit your preferred ease-of-use. They also have touch pads on the outside of them for Voice-Assistant connection. The app also allows for EQ customization, whether you want the preset modes or to make your own settings. The warranty is very good. I'm not sure how long the charge will last yet, but I've had multiple workout sessions without recharging the case yet. I highly recommend these earbuds to anyone looking for good, comfortable ones especially if you are active.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    New & improved

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shokz OpenFit2+ are a wonderful pair of open ear earbuds. The style is nothing new, but it is a refinement. The Shokz OpenFit2+ are very lightweight and comfortable. Wearing these for a full day at work is easy to do. No discomfort at all. The open ear design really is a great idea for anyone who wants to have a great sounding pair of earbuds while still being able to hear your surroundings. I haven't had any issues with them falling off, either. They do a great job of staying in place. They feel sturdy enough considering how lightweight they are. The charging case is small and easy to keep with you. They charge the buds up reasonably fast and the battery life is great. Sound quality is probably what is most important to most and I can say that they sound great. Both music and phone calls sound clear and crisp. Also, no complaint from anyone regarding how I sound on their end. I wouldn't say they are night & day better than anything that came before them. But they have a clean sound with good bass that is clearly better than many cheaper options. If you are in the market for a great fitting pair of open ear buds that sound awesome I highly recommend the Shokz OpenFit2+.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awareness, Comfortability, and Wireless Charging

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shokz Openfit 2+ offer some advantages over the previous version and I think are well worth it. They have better sound with Dolby Sound Plus and they can now be charged wirelessly in the case. They are amazing for workouts because they can be worn for long periods of time and you are still aware of your surroundings. They are also great for office work, as long as you don’t need noise cancellation. I like to be able to be listening to a meeting at work, but also be aware of people around me. For Teams and Zoom calls, the microphones work very well. I also like that they have physical buttons for controls. You can get 11 hours of listening time out of a charge, which is enough for a full work day plus a work out. Additionally the case will give you a 2 hour charge in 10 minutes, and with the case you can get 48 hours of listening time. There is a little bit of sound leakage, but people would need to be very close to you to hear it and in my test the audio wasn’t even recognizable. The 3 most important things for me - the awareness with the open design, they can be worn all day, and can charge wirelessly. A great improvement on an already great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent option for most

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great option for runners, cyclists, and commuters who still want to enjoy their music but also stay connected to the environment around them. Pros: Richer, clearer and louder Better low-end performance Balanced sound, ideal for mixed-use Best at moderate listening volumes Cons: Slight distortion at max volume Not as loud as in-ear headphones For everyday listening they are a great choice. They deliver a clear and full range sound perfect for a variety of different uses. However, like many open ear headphones, they do have their limits when it comes to volume and bass. I have held off the review because I wanted to test them under my normal usage including work, shopping, traveling and louder environments. I have used open earbuds before and was dissatisfied. The enhancements they made makes a huge difference. These are pretty incredible for sitting outside the ear and much better than any others including their own previous model. Love the physical controls. Why doesn't everyone do this. I use mine primarily for podcasts but again music sounds great also especially with the dolby sound on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is full of useless overpriced equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so overpriced that they just put whoever set the price in jail. The sound is ok at best and the fit sucks.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hello- Shokz here! We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenFit 2+. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you. AfterShokzCHT

  • Rated 1 out of 5 stars

    Nice try but disappointing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for small ear user. Within 2 days the left earpiece stopped working. They did stay on the ears. We took them back and bought AirPods. Best Buy was very helpful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good, my issue was the product staying on my small ears.

    I would recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenFit 2+. We kindly ask that you reach out to BestBuy Customer service directly to learn of their return policy, if you decide these are not a good fit for you. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't fill well with big ears not much can be done

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Mark- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your Shokz. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent open earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had more earbuds than I can count but I've honestly never owned open ear earbuds so this was a new experience for me. Packaging: To start, the packaging is minimal, which is the way things are going, it also feels like it must be recycled material which is always a good thing, not much happening here, the earbuds themselves, charging case and cable. Use: They are as easy as any other bluetooth earbuds to connect to a device, so no real comments here, but where they stand out is the sound quality. I was pleasantly surprised that the sound quality was as good as it is for open ear. I suppose I always figured that the small drivers that earbuds have paired with being further away from your ear than normal earbuds would result in worse sound, I was wrong. They fit well, they sound great, and they are super easy to use. it is a different experience having them looped over your ear rather than sitting in your ear, but this could be especially useful for athletes where earbuds may fall out while running or other similar situations. It's also a different experience not feeling like you're cut off from the world, or requiring some level of passthrough audio to hear what's going on around you. I have a tendency to wear either full size headsets with one earcup off or only a single earbud because of this exact thing, so the extra situational awareness is very welcome for me. Overall: A pleasant surprise. Comfortable and excellent sound. If you're not a fan of traditional earbuds or need the extra security of the earloop then I would heartily recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Open Ear earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shokz OpenFit2+ Open Ear True Wireless Earbuds are truly a one-of-a-kind experience. I am truly happy with them. They were very easy to pair. Out of the box, they took less than two hours to fully charge. Once charged, I was able to mow the lawn, which took over an hour, then I was able to have an hour long phone conversation, and the party on the other end of the phone could not even tell that I was wearing ear buds. They stated they were able to hear me very clearly. The clarity of sound is phenomenal, and the volume can get very loud for those of us who really like to make our ears bleed. While you can’t truly customize how you would like each button to work (I mean, the taps, how many does what), they are still very easy to use and setup. So far I have not had the battery run out but I only use them for a few hours at a time before I charge them again for the fear of having them die when I need them the most. The App that you download for them helps you customize your earbuds to your way of liking, for instance, many people to include myself, like the heavy bass, however, when I’m listening to my audiobooks, I’d prefer for voice isolation, and their application allows for that. Overall, I am very imprssed with these open ear buds, as I have had other open ear buds and the sound was very muffled.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Open Air Ear Buds I've been looking for!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are exactly what I was looking for. As a runner in a city, I want to remain aware of some ambient sounds, but I also want to excellent sound quality when I listen to music and podcasts. The Shockz OpenFit 2+ excel in these regards. First of all, I can wear these buds all day with perfect comfort. I wear them with my glasses or without, and I don't see any difference in sound quality or comfort. Speaking of quality, these buds are outstanding! There are controls within the proprietary app that allow me to adjust the sound for various music genres. Control buttons on the devices are simple, intuitive, and programmable. My conversations on the telephone through the earbuds are perfectly clear, and people tell me that they are not aware of any extraneous noises on their end. Best of all, I can work out and run while wearing the buds without any fear of them falling out, or getting damp with perspiration due to IP55 rating. These are not for swimming, however, as they are not fully waterproof. I have found the Bluetooth connectivity to be straightforward and very stable. Overall, these earbuds present an excellent value, and I recommend them highly.

    I would recommend this to a friend