Customer Ratings & Reviews
- Model:
- T920-ST-BK-US
- |
- SKU:
- 6610862
Customer reviews
Rating 4.7 out of 5 stars with 613 reviews
(613 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Shokz OpenFit 2 Earbuds for their exceptional sound quality, with many noting a significant improvement over previous models. The earbuds are also praised for their comfortable fit, with users highlighting the lack of ear pain and soreness even after prolonged use. Additionally, the OpenFit 2's design allows users to remain aware of their surroundings, making them ideal for outdoor activities and commuting.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awsome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What’s not to like. They work perfectly, no complaints.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!! Wow, i love the new look plus the changes to the buttons.
I would recommend this to a friendRated 2 out of 5 stars
No charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these Shokz OpenFit 2 earbuds about three weeks ago, and at first they worked perfectly. However, now one of the earbuds no longer charges, so only one side produces sound. I’ve tried cleaning the contacts and using different chargers, but nothing works. I’m very disappointed because I really liked them at first. I hope the store or manufacturer can offer a replacement or a refund.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi Mauricio -Shokz here! We're sorry to hear your OpenFit 2 is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
Rated 3 out of 5 stars
Mehhh.. I don't see the value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These didn't cut it for me, the sound quality was mediocre. I know a lot of people love the Shokz, but for me personally they're a bit more of a gimmick. I can't get behind them.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Audio quality during phone call is very poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality during a phone call is very important
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. We also recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
Rated 5 out of 5 stars
Excellent open ear headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Massive improvement over first gen version love the physical button added
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Among the best I have ever experienced in my life!
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Beige
I would recommend this to a friendRated 2 out of 5 stars
Cant keep in ear
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had these for two days on the second day. It fell out of my ear and a car ran over it. This is the third pair that has fallen out of my ear. The other two are lost. I am still paying on AirPods. I don’t have cannot keep them in my ear so upset. I cannot buy anymore from there because I can’t afford to.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
- Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Secure Awareness
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shokz has long been a proponent of open ear designs, and have offered an alternative to their bone conduction line of headphones with an earbud line called OpenFit. They have iterated these to the new OpenFit 2. Do these open earbuds work well in a crowded market? Let’s take a look and find out! Inside the 100% recyclable box are the earbuds, a case, some documentation, and a very short USB-C to USB-C charging cable. The case is a thin clamshell design with a magnetic closure. The earbuds are secured with a good strong magnetic connection that has just the right amount of strength to guide the earbuds into place but also make removal easy. The earbuds look and feel very high quality. Metallic finishes and soft silicone ear hooks make these look clean and are incredibly comfortable to wear. Each earbud has a single physical button, along with a touch sensitive area. There is no wireless charging for the case, it just charges over USB-C. The case also has a single button that when pressed and held will start paring so you can connect to another device. Opening the case the first time starts the paring process right away, and the earbuds pair immediately to whatever device you want to pair them to. Paring them to a phone is an easy process, but I also found that they pair very well to a Windows PC. They pair very quickly and reliably, more so than a pair of AirPods that I have also paired to the PC. Audio quality is very good for an open earbud design. Overall, I think my AirPod Pro 2s are a touch better, but that is due to the closed fit design and active noise cancellation. But that is kind of the opposite of the point of these earbuds. The OpenFit 2 are designed with awareness as a feature, sitting outside of the ear and leaving you aware of your surroundings with a secure fit that is very comfortable, and with those goals in mind, these earbuds really excel. Since they are physically larger than in-ear designed ear buds with the battery in the back of the ear hook, they have a huge battery life as an added bonus. You might be wondering about sound leakage for both your audio or a phone call or video chat, which Shokz addresses with their DirectPitch technology. This technology is like active noise cancellation in reverse. Instead of cancelling ambient noise in toward the listener, it cancels the sounds the earbuds make as sound travels out away from the listener. I did some testing with this and sure enough, as soon as you are out of the “sweet spot” with the earbud in your ear, the sound just kind of vanished. At anything but an extremely close distance you can’t hear it or make out what is being played or said at all. With their long battery life, comfortable fit, clear microphones, and open ear design, these earbuds make a great device for video calls. My only wish is that you could set up either the physical button or the touch area to mute and un-mute the mic. This would make them into incredible earbuds for video calls, but even without that feature, they are really good for use as a communications device. Maybe a future firmware update will add this option. With a higher price point in a crowded field, who are these for? In an Apple ecosystem, they don’t have the features of the AirPod 4th Gen (especially the model with ANC) or the benchmark standard of the AirPods Pro 2. What they do offer is incredible battery life and exceptional comfort, along with a high degree of situational awareness. For bikers, runners, or other athletes, these are an excellent option as they are very secure and allow you to still be very aware of what is going on around you. They are also really great as an option for spending days on video calls. If those features appeal to you, then these are an excellent sounding option you should consider.
I would recommend this to a friend Rated 4 out of 5 stars
Really
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I expected, was overrated in the other reviews
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Open-Ear Earphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shokz OpenFit 2 earphones are a great set of open-ear earphones. The earphones come with a charging case and small charging cable. They feature up to 48 hours of battery life. Setting up the earphones is relatively simple, and familiar if you have ever set up a bluetooth device before. There is an app you can connect to, which promises further customizability, including EQ adjustments, however, I have received these as a pre-release review, and the app features are not ready for release. So I am unable to comment on those features, but they do sound promising. I was a bit skeptical about the Shokz OpenFit 2 because I have used other Shokz products that use the bone conduction tech, and I was not impressed. I was relieved to see that these just use an open-ear design instead of the bone conduction design of the other headset I previously used, and the difference was quite clear. I was pleasantly surprised by the sound quality of these earphones. Because of the open-ear design, I wasn't expecting much from the sound quality, but I was actually blown away. They sound really good. They even have a good amount of bass, which I didn't even think was possible with this type of design. And, being open-ear, you are still able to hear the environment around you. I used these at the gym, and I was able to clearly hear my music, but also still be aware of things going on around me. These are the perfect type of earphones for use in those types of situations. They are also quite comfortable. I was able to wear them for about an hour and I never felt any kind of discomfort or anything, and eventually it just felt like I wasn't even wearing anything. This was a nice change from other in-ear earbuds that can cause ear fatigue after just a little while. One last thing that I really appreciate about the open-ear design is that these don't get as dirty as in-ear buds. I'm always a bit grossed out when I take out my in-ear buds, but with these, I take them out and give them a quick wipe-down and they are good as new. Overall I am very happy with the Shokz OpenFit 2 ear phones. They are very comfortable to wear for long periods, have great sound quality, a long lasting battery, and the open-ear design is something I didn't know I would appreciate so much. I would highly recommend for anyone looking for new earphones.
I would recommend this to a friend - Cons mentioned:Water resistance
Rated 1 out of 5 stars
Loved these but already an issue.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these religiously while running and working out. I have had them a little over a month and it feels like my sweat has caused the left one to sound like static and garbled. Regret not buying the warranty as these would be getting returned. I now need to rely on a what is apparently less than stellar warranty and return from the manufactuer. If you work out do not buy as sweat does not play nice. The name Open Fit is a lie.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hello- Shokz here! We're sorry to hear this has been your experience. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Rated 3 out of 5 stars
Cool idea, bad execution
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea, but not practical. They only sound good sitting in a quiet room not doing anything, the second you start moving, you lose so much sound quality.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Beige
No, I would not recommend this to a friendRated 3 out of 5 stars
Good, but not great.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried these as a replacement for my open run pros and was let down by the sound leakage. They don’t feel super secure either compared to others. I ended up with the powerbeats pro 2s.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Shokz continues to improve, sound, quality, wear
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is an updated app due out to support these in near future, but for now it has yet to be released. Overall sound quality is nice and really enjoy wearing these to workout out with and be out and about. You have to take into consideration the difference in comfort, wear, and sound when moving from in-ear to open ear buds. There is always going to be a sound difference dues to environmental changes and wearer awareness. Wearing these around allow you to interact with people easier without feeling as though you are ignoring the world around you. With other earbuds, you have to either remove them to hear properly or switch them to hear ambient sound. They are very light in weight, making them comfortable to wear. These take around an hour to charge, depending on how low the battery is at the time of charging. There is a quick 10-minute charge option to gain at least two hours of connectivity until you can give the open ears a chance to fully charge. These do use the latest generation of Bluetooth, 5.4 while having a nice range before hearing any kind of distortion in service; ~35 feet in range. Connection via Bluetooth is quick and easy. The charging case is nice and thin, but it is like placing another wallet in your pocket as the case needs match the size of the wrap around earbuds. Looking forward to what the app has to offer an any additional changes or updates to the earbuds as it is released.
I would recommend this to a friend Rated 3 out of 5 stars
Eh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They get the job done but they sound identical to the older generations so in my opinion not worth the extra money just get the older versions
No, I would not recommend this to a friendRated 3 out of 5 stars
Brike after 1 week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, except.... The left earbud quit working after a week.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Beige
No, I would not recommend this to a friendRated 1 out of 5 stars
Feel nice, Sound is okay, unwanted connections
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please keep connecting while in their charging case, the charging case has the charging indicator so the connection is fine, they'll be sitting on the counter and suddenly lose my call or music because they connect to the earbuds while in the case. The only way to prevent this is to unpair them and repair them every time you want to use them. It's a pain for expensive ear buds.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi Steven-Shokz here! We're very sorry to hear this has been your experience. Please make sure the charging pins are dry and clean, and that the earbuds are properly placed inside the charging case. We also recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2. In this case, we also suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
Rated 1 out of 5 stars
Open Fit 2 in one crucial aspect really sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was out on a ride this morning and lost one of my earbuds. This is happened with my Samsung buds and j-pro and it is a fact of life that I've learned to live with. In both of my previous earbuds I was able to buy a replacement on eBay and pair it with my existing case and earbud. I was very just made to hear from shokz that this would not be possible with their earbuds. Before you buy these earbuds please be aware that unlike their competitors, shokz does not care about you as a customer at least not as much as their competitors. I will never deal with this company again
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi James- Shokz here! We're very sorry to hear this has been your experience. Due to technical reasons, we are currently unable to sell replacement earbuds separately. We sincerely apologize for any inconvenience this may cause, and we greatly appreciate your feedback, as our Customer Experience is very important to use. Please reach out to our Customer Happiness Team if you have any questions. Thank you.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Wow New and very improved over gen 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Got the extended warranty on my gen 1’s last year and the case quit working correctly so i took them into best buy and they promptly free exchanged me a new set of the gen 2’s. I wasn’t expecting the upgrade. I had to pay 30.00 extra because the price increased over last years. Wow well worth the extra plus the extended warranty cost. Sound quality and frequency range twice as good. Feel same comfort. Battery life has almost doubled. Also Paired easily. Bass mid and treble response is probably the most noticeable improvement.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Beige
I would recommend this to a friend





















