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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the impressive sound quality, comfortable fit, and good battery life of the OpenFit Air Open-Ear True Wireless Earbuds. Many appreciate the lightweight design and acceptable bass for this style of earbud. However, some customers feel the volume is too low and that the touch controls are limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 820 reviews
  • Rated 2 out of 5 stars

    Great sound but not a good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fit well in my ears. It would have been great if they fit comfortably in my ear because the sound was great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If you like tweeters, you'll love these.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job. As an avid and loyal Bose consumer, I bought these because my Bose QuietComfort Ultra earbuds would not stay put for more that 5 seconds. Sound quality is blah and my daughter says she can hear noise from them when I use them. I got them for the gym, but are not as immervise for me as other reviews have claimed. Still searching for a gym pair.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied wit your OpenFit Air. We recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit Air.

      OpenFit Air has 4 preset EQ modes and 1 Custom EQ mode.
      The preset EQ modes:
      Standard Mode: Balanced frequency, suitable for listening to music on a daily basis;
      Vocal Mode: Enhance the mid frequency, suitable for listening to music while reading e-books and attending online courses;
      Bass Boost Mode: Enhance the low frequency, suitable for listening to music with a strong rhythm;
      Treble Boost Mode: Enhance the high frequency, suitable for listening to elegant light music.

      There is also a phone setting that may resolve the low volume issue.
      -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it.

      Please reach out to our Customer Happiness Team if you have any questions. Thank you! AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Open air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, need to download a speaker enhancer app to really get the best sound, but overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy staff was polite and courteous. I would ship at the list location in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but didn’t feel secure on my ears. It felt like they would come off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husbands Father’s Day present and he is very impressed with how well they work. They are exactly what he was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda like full time adaptive ambient sound mode without the plug

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    High priced poor sound quality not a good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great in the store but opened these at home and was disappointed. Do not fit well and can barely hear sound at max volume. Tried adjusting the ear pieces but nothing seems to help. Love the idea of open earbuds but design seems to fall short for me. Not able to return since over 7 days so stuck with them.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi John- Shokz here. We're very sorry to hear this has been your experience. We highly recommend ensuring that the most recent firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team if you have any questions. Thank you! AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They were good until they weren't good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these since day. One of purchase and the sound quality connectivity are perfect. However, the right ear stopped working about 2 days ago. Now I feel so stupid for not getting a warranty

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hello there- Shokz here! We're sorry to hear your OpenFit Air is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Favorite Headphones Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing for work. Definitely a fan. My music is a great volume and I still can hear people around me for safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz earbuds over ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these don’t hurt ear drums like my Apple Earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound great. Love the ability to connect 2 devices and switch between the 2 effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great, no issues. They connect great and allow me to hear the outside world wile working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok but open run pro have better mic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality ok but made my ears ring mic is a no go Open Run pro have better mic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t last but 7 months!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these last September. Lived them, but the left ear piece went out 2 weeks ago. It started puttinng out a crackly sound. Unacceptable! I had to by another unit, another brand!

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Mom gift

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gift to give open ear so you can hear around you at all times good if you have kids

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Made my dad happy

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad and he loves them. Definitely worth the purchase just to see him happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Not for large ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, you'll forget they are there. Unfortunately the one size fits all approach falls flat. I apparently have above average ears so the speaker does not quite reach my ears (per the quick start menu) so the music sounds like its far away being broadcast through a tin can.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for ears - attaches to ears perfectly. Can move head without worry of falling off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Air Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my husband for Father’s Day. He likes them. I might get a pair next.

    I would recommend this to a friend