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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.5 out of 5 stars with 823 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the impressive sound quality, comfortable fit, and good battery life of the OpenFit Air Open-Ear True Wireless Earbuds. Many appreciate the lightweight design and acceptable bass for this style of earbud. However, some customers feel the volume is too low and that the touch controls are limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-823 of 823 reviews
  • Rated 3 out of 5 stars

    good quality but needing refinement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great company with bone induction and this foray. simultaneous two device connection quite glitchy aswell as phone call volume versus regular audio volume. i find that i have to alternate between ear use due to comfort and ache. i thought I would be rushing out to buy another pair but no.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was great at first. No reliability.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long term use was not reliable. Was great for the first 4 months of use. After that it wouldn't connect or charge without a reset. Then it would do the same thing again. 3rd time the left side stop charging all together.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hello -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way too expensive for their performance. One they constantly fall off. Not sure if it's cuz I have small ears but they don't stay on. Two, it's very hard to adjust the volume.. it doesn't respond and it will beep seconds after I press. It's very hard to pair. And the battery barely lasts and barely use it. These are not worth it. Unless I got a defective one, but I wouldn't waste money on these

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service to learn of their return policy. If you decide to keep your OpenFit Air, we recommend downloading the Shokz app and updating the firmware to customize your listening experience. All Shokz also come with a two-year warranty. Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT