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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 857 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the OpenFit Air Open-Ear True Wireless Earbuds for their sound quality, comfortable fit, and lightweight design. Many appreciate the good battery life and acceptable bass for this style of earbud. However, some customers have noted that the volume could be higher and the touch controls can be a bit difficult to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 857 reviews
  • Rated 5 out of 5 stars

    Driver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working good i like the product comfortable for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Workout Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that was great for workouts and not the typical buds inside the ears. These are incredibly stable during my workouts and I don’t feel them during any head movement.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Comfortable but unreliable connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is adequate for the price. They are super lightweight and comfortable. However, I’m constantly having connection issues and trouble pairing; cons that outweigh the couple of pros in my opinion. They frequently disconnect mid-use (on calls or listening to music) and it is incredibly frustrating. Function of buttons is also not ideal. It’s based on touch, so grabbing them in the wrong spot can disrupt use unexpectedly. Overall, a regrettable purchase and I miss the seamless connection of my Beats to ALL my devices.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Macy - Shokz here! We're sorry to hear you are experiencing issues with your OpenFit Air. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Best product on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds on the market the whole open run collection is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, it appears that you will not carry anything on you, without powerful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but bulky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones just wasn't what I wanted kind of bulky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used them much but working fine. Doesn't seem to stay connected to device.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Buds for the price!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the headset as a gift for my aunt. She loves them!! They are easy to handle and don’t sit inside the ears, so they are very comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my mom as an early christmas present and she was very pleased with the headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Great for warehouse job! Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fit for small ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, I’m able to listen to my music but still hear things around me without having to take them off. They have a great fit for my small ears which is always hard to find good headphones that don’t keep falling out while running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love but finicky

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I run alone a lot and I love that I can hear around me and my music. The controls are finicky though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty decent for the price range. However, if you are as sensitive as I turned out to be then the one reason I returned it might be relevant for you too. My cartilege started to hurt about an hour to keeping it on even though these are the lightest weight. It maybe very specific to me, but putting it out here in case it might be an issue for others. Cannot review sound quality further as I did not get to use it long enough for an informed opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear pods -blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for me and love them very much. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Ear Buds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice; but only used twice thus far. Time will tell; the main reason I purchased these (better quality than previously purchased cheaper ear buds) is several others I had purchased stopped working maybe due to my profuse sweating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I’m in a concert with these headphones. Sound is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. They do not hurt to wear for extended periods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    This one needs improvement

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, as a Shokz product; but many issues, starting with problems at charging, disconnecting frequently, etc.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi David- Shokz here! We're very sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. We also suggest ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance or visit our website directly to submit a warranty claim. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    I think mine was used one, not the open box item.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the open box item. It came with the original box and looked new in the beginning, but when i checked, I found a slight discoloration on both earphones. The discoloration was at the part where it touched the inside area of the ear. This usually happens because of the sweat and using it for at least a few months. Other than this, I dont have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them from an open box (maybe used), I don't know, but they came out like new. I would buy them again, especially for the price.

    I would recommend this to a friend
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