Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 46 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 5.0 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
  • Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever. I have issues with ear and sinus pressure, and these Shokz earbuds have been a game changer. I can listen to the music I love for hours without discomfort, while still staying aware of my surroundings—whether I’m at the gym or at work. Hands down, an amazing product. Great job, Shokz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy had just what I needed.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read about these headphones could not wait to get them. they are great and you could listen your music or answer calls and hear what going on around yourself. Could not wait so I checked Best web site and went to my favorite store and got them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on the market!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best open ear buds on the market! Love the thundering bass vibration you get from these! Makes listening to anything really enjoyable.The noise cancelling really does work. Almost like it lowers outside noise by 50%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Option but you pay for it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some great sounding open ear bud headphones. Much better than I expected. Noise reduction works like magic but can add a lot of the same noise cancelling pressure to work.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great must buy

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These shocks open fit pro are amazing have really good bass would definitely recommend them to anybody huge upgrade best open earbuds on the market at the moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise reduction, sound quality- nice!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise reduction is nice for open ear headphones. Sound quality is great. There is actually bass in these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome for listening and looks as will be great with or without glasses Quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound incredible i had never thought you could get the sound in something that small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best open ear buds ! Super easy to set up. The sound is excellent too !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the ear headphones, awesome built quality and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great update

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones better than 1st version by alot. buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shokz over ear wireless earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is horrible and low and nice fit around ear.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit Pro. There are a few other steps that will help with improving the sound quality and volume :)
      -Enabling Noise Reduction reduces background noise, making the headphone audio clearer, while Dolby Audio enhances sound clarity and dynamic range. These two features help the audio stand out and feel louder, especially in noisy environments.
      -Turn Off the Volume Limit
      For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature.
      For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit.
      For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them.
      -If the volume is still not loud enough, we suggest customizing the EQ settings in the Shokz App to enhance the volume of vocals or bass. We recommend selecting the Vocal mode or Bass mode to improve the listening experience.
      If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Truly Wireless Active Lifestyle Earbuds Ever

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through a lot of different truly wireless earbuds over the years, and the Shokz Openfit Pro Earbuds check ALL of the boxes and even improve in some key areas compared to other sound solutions I've used in the past. What is different on these earbuds is they don't sit inside your ear canal, which can be fatiguing over time and can even lead to potential ear infections. They hover over your ear and send the sound into your ear via a small speaker. This leads to more comfortable and natural feeling wear over time, but does it come with a trade-off? Not in my opinion! Build Quality and Styling - Wow. The build quality, styling and attention to detail on these earbuds are absolutely perfect and what you would come to expect from a multi-trillion dollar company, not a relatively small company like Shokz. The clamshell case has a metal ring and lip that allows easy open with a bright green LED that indicates charging and pairing status. The Shokz logo is prominent but stylish and the rear has the USB-C connector bump just slightly like its the side of a luxury sports car. The earbuds themselves are a mix of fine mesh, metal, and silicone perfection and just look so futuristic. I got the white headphones and man they will be turning heads for sure. I've worn them on the subway already and had 2 people ask me what headphones these were. Sound Quality - They punch way above their size and weight and while they won't get as loud or sound as good as cans due to the fact they are not in your ear canal or have larger speakers like over the ear cans. These headphones do support 24/96khz lossless over Bluetooth from source material/streaming services that have content that supports it. They also support Dolby Atmos and positional sound for movies/shows. Another neat feature is they have head tracking so that if you turn your head left/right/up/down the focal point of sound will also change accordingly. Very cool and unexpected. Noise Cancelling - yes these have open-ear noise reduction which is pretty amazing. You can control the level of ambient sound as well as how much noise is cancelled. I immediately notice the shift in noise-cancelling as it blocks out all the sound from my PC fans and 3D printer while I am wearing them as well as the loud sounds of the subway while riding. I'm sure it'll do great on a plane as well. Comfort - As mentioned, these are extremely comfortable with all the parts touching your ear made of super soft silicone. The open-ear design not touching the hard inner ear and cartilage of your ear make it very comfortable for long wearing sessions and the wrap around behind your ear like sunglasses make them much more secure feeling compared to in-ear designs. Also, because they don't fit snug into your inner ear, there's no different tips to mess with. Battery life and Specs - I can't really comment too much on this because there's so little info out and available for these, but I've gotten 6 hours of mixed music and call use before needing to charge. It appears as if the case gives roughly 2 charges before it then needs to also be charged. The case does also support wireless/Qi charging which is great if you have a phone/charging stand that supports it. They also support Bluetooth MultiPoint Pairing up to 2 devices and the Shokz App clearly shows what devices are connected so you don't have to manage this from your Bluetooth settings. The app paired my OpenFit Pro quickly and easily as soon as I entered pairing mode (hold down case button for 3-5 seconds until LED flashes). I'm sure there's some IP water proof rating on these but again, I can't find any specs on them so far, but they are built for active use. I'll be putting them through the paces while mowing the lawn, doing yard work, running and biking etc. Love these Shokz Openfit Pro earbuds, I highly recommend them as someone who has tried a LOT of these and never found a pair that checked all the boxes, until now.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The Perfect "Earbuds" When You Don't Want Earplugs

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the original version of the Shokz earbuds and ended up returning them for a couple reasons with the biggest being sound quality and fit. I felt they couldn’t compete with Shokz’s standard headphones. But with the release of the OpenFit Pro earbuds, I wanted to try them again and boy am I SO happy I did. These are my new go-to earbuds. I often struggle with earbuds that actually go in the ear. They constantly fall out and I don’t know what’s wrong with my ears but I can never find the right fit. I’ve just given up on them and switched to over the ear closed headphones and my beloved Shokz OpenRun Pros. These are great, but I do wish that I could put those Shokz in my pocket when I’m out and about just in case I need them but unfortunately they are just too big and rigid. But the OpenFit Pros solve this issue. Easy enough to slide the case into my pocket then if I need them, I can pop on the earbuds or even just one if I want to be even more aware of my surroundings. And these are an incredible fit. I am significantly bigger than my partner and both of us had zero issues keeping the earbuds hooked on our ears. The earbuds themselves are so lightweight that there were many times that I just forgot they were on. They are premium comfort that goes hand in hand with premium sound quality. These are truly impressive in the sound department. Incredible separation, volume, and range. I’m using these while working out but also I had them playing audio during the entirety of my 10 hour workdays and would only start getting low battery warnings at hour 10. Popped them in the case for 20 minutes then was able to do a full hour workout at the gym. My tiny gripe is that the case is big and a little heavy. It’s definitely noticeable in a pocket. That’s the only thing that I believe they could improve on. The Shokz OpenFit Pro earbuds are an excellent choice if you want your earbuds to not go inside your ears and don’t want noise-cancelling. If you want incredible sound, awareness of surroundings, while wearing something that you’ll forget you’re even wearing then these are the headphones for you. Shokz has done it again! Pros: Exceptional sound quality Long battery life Easy multi-pairing Very comfortable with great fit Easy to use app Cons: Charging case is bulky and a little heavy

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect exercise companion

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to spend some time with my Shokz OpenFit Pro Earbuds so far I have been really happy with them. I am a person that gets very sweaty when I workout and my Earbuds feel can uncomfortable and get sweaty and pop out during working out. These alleviate that but having an open design. It took some getting used to but for working out I can’t live without them. Also it helps at least for me to keep my balance as well when exerting myself. When using in earbuds I can get a little disoriented especially when I can’t hear the atmosphere. These help a lot with that. Yeah you won’t get noise canceling headphones but that’s not what they are for. They are for listening to music and taking phone calls without sacrificing your ability to hear the outside world. But most importantly comfort. And they are comfortable. They stick to your ears super well and don’t move. They have some weight but nothing drastic. Now to the real question the audio. They actually sound great. They won’t have ear shattering bass but they will bump. The clarity is nice and it has low noise bleed. You will notice it in a silent room but for a regular sound level it’s barely noticeable. The build quality is great and the battery life is even better. These earbuds also are great for those with small ear canals. My wife is unable to use in earbuds like most noise canceling headphones but she can use these and have no issues. So they are very versatile. These are a great earbud for those who want to have a great earbud that’s not in ear.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Shokz OpenFit Pro Open-Ear True Wireless Earbuds

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've been testing out my new Shokz OpenFit Pro Open-Ear True Wireless Earbuds over the last couple of weeks and I absolutely love these earbuds. Shokz has been around for quite sometime. I've only recently started testing out some of their bone conduction wireless headsets and fell in love with those, so I knew when these came along that I would no doubt find these equally impressive as well. Unboxing: * Shokz OpenFit Pro Earbuds * Charging Case * USB-C Charging Cable * Support Accessories * User Documentation First thing you may want to do is download the Shokz app and check for any firmware updates. After any potential updates have been downloaded and installed (which is fairly quick and easy), you'll be ready to fire up these bad-boys. Simply takes the earbuds out and place them behind your ears with the earbud angled down into you ear. Just connect them via bluetooth and you're ready to go. Using the app you can tweak the OpenFit Pro settings to your liking. Once I got everything up and running, I began using these earbuds almost non-stop. Everyone says they can here me loud and clear. So far the earbuds have proved to be very comfortable when I tend to wear them at extended times and they stay in place. Great for using one earbud at a time or both together especially when working out and getting into the zone. They have multi-pairing feature which allows me to connect them to my phone as well as my laptop instead of just being tied to one specific device at a time. Battery life has been amazing, and they charge up fairly quickly; 10 minutes can make the party or workout continue another 4 hours. They can be charged via the charging case, which can be charged with the included USB-C charging cable or by a Qi wireless charging pad. I recommend these to anyone looking for a nice pair of open-ear true wireless earbuds.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Premium Sound; Great Design; Worth the Price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have amazing sound depth and clarity! They are "open ear" earbuds meaning that they fit outside the ear canal, not in the ear canal. They are basically speakers that hang close to the ear canal and that may be why they're able to deliver great, immersive sound. The Bass is very impressive; you can actually feel the bass vibrations. The design is great not only for the sound but also for the fit - they can't fall out of your ear like regular in-ear buds are susceptible to doing. Features in the Shokz app include noise reduction, Dolby Audio, equalizer, multi-point pairing (2 devices), Head tracking, and Smart Wear detection. Noise reduction is highly effective, and adjustable. The equalizer has 5 presets - Standard, Vocal, Bass Boost, Treble Boost, and Private, plus the ability to customize. The Private setting is designed to reduce "leakage" of sound that may occur due to the open ear design. That would be good for a quiet environment where you don't want to disturb others. Head tracking is an interesting feature - the balance of the sound moves left to right or right to left as you turn your head, as if the source of the sound was at a fixed point. For example, as you turn your head to the right the sound moves to the left having the effect of the sound source still coming from the direction you were originally facing before you turned your head. Operation is simple. With Smart Wear Detection turned on, the earbuds will immediately start playing music when worn. A single button on either earbud can adjust volume, answer/disconnect/reject calls, play/pause and move to next/last track and turn on/off noise reduction. The earbuds come with a charging case, USB-C charging cable, 2 support accessories designed to help secure the earbuds during wear if needed, user guide, and warranty card. These earbuds have a premium price tag but you're getting premium sound, premium features and a great design. I think they're well worth it.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Impressive sound-stage for ear buds

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing these to classic earbuds pretty much mimics open vs closed headphones. Close, more bass and sound but less immersion. Open, wide sound-stage like you're in the concert but sacrifice some sound because of the openness. So make a choice whether you want louder sounds and isolation or if you want to feel like you're in the sound but still have awareness of your environment. Fitting the OpenFit was kinda weird for me. I wasn't familiar how to get them to sit right in my ear so that they can direct the sound. Even after fidgeting for a bit I still can't get it as good as when I use my fingers to hold them in my sweet spot. But at least where they rest I can still hear what's going on around me, the reason why I wanted these buds. While the sound is great it's still weaker than inserted earbuds. The bass can come out as a buzz instead of a thump and pound but that's a trade-off I'm will to accept. The app has some tweaking settings and doesn't require an account to access the features of your buds. So great job there since I think it's ridiculous to force someone to create an account just to use an equalizer or chance button functions. And speaking of buttons - these are physical buttons! No more accidental taps or wonder if it even registered a tap. You can feel the button depress and know you've pressed a command. Touch buds always leave me frustrated. The OpenFit has noise cancelling, but I think that takes away from the reason for me to use it. It works, but not as good as isolated inner buds. On my tests it does well with steady droning sounds, like a car or window AC blowing. It doesn't handle someone talking very well and almost like the cancelling is non-existent in those scenarios. For me, these buds are perfect for working out. I can hear what's going on while still losing myself in the workout and music. Hopefully these last as long or longer as my old buds did.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sound w/User-centric Features

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I thought when I opened the box was, that is a good looking case. There’s just something about rounded corners! I have a bit of a hearing loss so I sometimes wear over the counter hearing aids. Those typically go inside the ear so you don’t see them. The Shokz earphones go over the back part of the ear and then kind of rest inside, the outside of the ear. I thought for sure they would fall off, but after several sideway and forward bends including a bit of wrestling with the dog, they are still in the exact same spot. More importantly, incredibly comfortable. After twenty minutes or so I forgot I was wearing them. The sound is amazing. Even better the distance is substantial. By distance I am referring to how far away I can be from my phone and the Shokz earphones work just like the phone is next to me. I was able to go outside the house both front and backyard a good ways. Was having a phone conversation and went into the kitchen to get a glass of water and my friend commented how I sounded like I was right next to her. For music on my phone I have the volume at about 40%. For telephone calls I turn it up to almost 90% and I hear everything perfectly. No buzzing, no pops, no cracks just clear as a bell. These are definitely a keeper. The app is pretty helpful. I really like how it explains what “Smart Wear Detection” and “Latency Optimization” will do right under the option so you can decide if you want the feature turned on. Also, you can customize the controls so you can decide if you want one click or two to turn off the earphones. And I think the Multipoint Pairing will be fantastic when I am work. It allows you to connect the earphones to both your phone and another device, for me it will be laptop. The earphones have great sound and the app adds really user centric fantastic features. 5 stars all the way around.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Game Changing Noise Reduction Tech!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a total game-changer. I was already using my Shokz OpenFit Air as my daily drivers for everything from running to working at the office, but the OpenFit Pro is on a whole different level. Not only do they sound phenomenal, but the new open-ear noise reduction technology actually blew me away. As a solo runner, I always need to stay aware of my surroundings-cyclists, cars, or even wildlife—but I find myself wearing these just as much when I'm not being active. I'll use them at my desk or while doing the dishes, and the noise reduction feature actually helps muffle unwanted background noise like a running faucet or a loud AC unit. You can set the level in the app, and the best way I can describe it is that everything sounds more "muffled" or focused, similar to how in-ear buds feel, but without actually plugging your ears. It helps me tune out just enough to really enjoy a podcast or audiobook. One of the best upgrades is the physical buttons on both earbuds. My OpenFit Airs had touch pads, and because I sweat a ton during workouts, my sweat would constantly trigger the controls and pause or skip my music. It was so frustrating I had to disable the touch pads entirely. I don't have any of those issues with the Pro model since they switched to actual buttons. The sound quality is superb, and you can tweak the signature through the app with presets or a custom EQ. There’s a Movie Mode that really brings out the dialogue and a head tracking feature that shifts the direction of the sound based on how you turn your head. It’s not useful while running, obviously, but it’s amazing for watching videos at home. Overall, I think these are the best open-ear headphones you can get. They’re incredibly versatile, and the battery life is phenomenal—50 hours total with the case, plus quick charging. 10 out of 10 for me.

    I would recommend this to a friend