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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 580 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the OpenRun Pro 2 Bone Conduction Sports Headphones for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the bone conduction technology that allows them to hear their surroundings while listening to music or taking calls. Additionally, the open-ear design is praised for providing a comfortable and secure fit, even during intense workouts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 580 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely Love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found earphones that don’t hurt after an hour. These sit outside the ear so you can hear your surroundings. Great for outdoor activities which allow you to stay connected to family and friends. Would definitely recommend. The carrying case is great and headphones are easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best head set I’ve ever purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had neck surgery having to wear a brace made it hard to hold phone up to ear these headsets are great they don’t go into the ear it stays on the outside making it easier to talk and hear what’s going on around you hands free. Pairing was so easy the sound is clear people on the other end can hear you clear as well . Charge life is great . I recommend these over any of the other ear devices I’ve had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Upgrade, Genuinely Great Sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Shokz headphones since the original AfterShokz Titaniums, with the bulky speakers. These are genuinly some of the best non in-ear headphones I've ever had. The bass is warm and powerful with the right settings (ei, not outside where cars are driving pass), sound quality is a major step up from previous generations, charging is barely 20-30 mins to full, and the new design means there is no vibration felt. I'd say the only issue I have with them, and this issue is a result of the redesign positives, is that the new USB C charging and seperate bass means these are NOT waterproof. My original openruns were fully enclosed and magnetically charged, so after a day of work and running, i could dunk them into water or wash them in a running faucet no issue. These you have to be more careful with, as the charging port and bass speakers make them susceptable to water damage. A fair trade off, but keep that in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps getting better!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first pair of OpenRun headphones a couple years ago when my son was born. I wanted to be able to watch my YouTube and movies while still being able to hear him wake up from his naps. I liked them so much I bought a pair of OpenRun pros. I have used these everyday since! Once you start having phone conversations on them you will never want to talk without them again! When I saw these OpenRun Pro 2 on sale and the nice blue color (only available at BestBuy) I snatched these up as well. The sound is better and everything I love about the first couple of pair are all in these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great open ear option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Great battery life. Sound great. Really like the type C charger upgrade. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and you literally do not notice it on your head. My husband and I both bought the Shokz. I purchased the mini as I have a smaller head. Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you're reading reviews, you already want them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. They are amazing i can listen to my teacher while also listening to music. It helps me not fall asleep in class actually. But definitely get these over the old model. There is something weird about the olders ones that will vibrate on ur ear cuz of the base. Very uncomfortable for me but maybe im just spoiled cuz of the pros.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very comfortable to wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love from my openrun pro 2 that they are very confortable to wear and does not move while rollerblading or using at the gym. The sound quality is ok, does not compare with on the ear headphones but it is nice to be able to hear to the environment. I feel it is safer than normal over the ear headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listening To my music

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great because now i can listen to my music in stereo while still be able to hear my boss and customers. Also, i will be able to use my hearing aids. Also, it is not very noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to pair 2 phone's at the same time I can listen to Pandora on personal phone and if my work phone ring I can click over and answer my work phone putting my music on hold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound and fit but the battery is sketchy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these for a couple weeks now, replacing a pair or original open run pros that ive had for 2 years. I like the usb-c plug and the sound is pretty good. The only issue is the battery does not last like the specs states. After 2 hours of use it says its medium level then another hour goes by and it says to charge them. I rather the previous version much better. That battery lasted all day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Shucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphone the time on batter last more then what they you my last for 3 day if you use them for music and talking on phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent.They sound great.What I experienced I use them for listening to my t v at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oilfield Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shokz Openrun Pro 2 are the best on the market. Airpod Pro 2 fall out of my ears and hurt my ears after wearing all day. Galaxy Buds Pro 2 are the same as the airpods. I work outdoors in the oil and gas industry and Shokz are the absolute best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of head phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and stays on my head just fine. Battery easlily lasts the day. Range from Bluetooth device more than 30ft with my android phone and works with my old iPad touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHOKZ New OpenRun Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for cycling and running. Way better sound quality than I was expecting for open-style bone conducting headphones. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Stuff. This is a good headset. The memory is big. Good connectivity. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been buying shockz for years now. The upgrades are getting better and better. Less vibration. The color is amazing also. I caught mine on sale at Best buy for $129. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them haven’t had a problem with them at all yet

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Shokz shocked me with its sound quality & design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Tinitus for the last 25 years, and unfortunately these last 6 years the “white noise” sound has gotten worse, especially in my left ear. Even if I love to use headphones when I am walking, hiking or riding my bike, my tinnitus has turned me paranoid and afraid to use them either over or in the ear. I have the sensation that over time, the use of the headphones will worsen my condition. I heard about this Shokz bone conduction headphone design, and some research indicates that when it’s used at moderate volumes, they are less likely to contribute to worsen tinnitus, comparing to the regular in or over the ear headphones. Other advantages are that with the open ear design you are able to maintain situational awareness, listen to music as you ride your bike, doing exercise outside, commuting or even while working in the office, you can have hands-free calls with the built in mics. The concept was very attractive. However, I was concerned about the quality sound and that this unit could be too noticeable. Since the vibrations travels through the bone, the skin may cause loss of quality sound specially at pitch sound or higher frequencies, the size, weight was also another concerning factor. So, after trying the Shokz OpenRun Pro 2 I have to say it left me speechless. This model is 10th Gen Bone Conductivity Technology, which results in an amazing sound quality. I was able to notice many tiny details in my songs while I was listening without the need to increase the volume. Bass and treble frequencies were crystal clear, balanced and powerful. High notes were well appreciated even if pitch sound has to go through the skin to get to the bone. Great phone conversations, mic clarity (dual mic) and stable BT connectivity (v 5.3). The DualPitch Technology with the 3D Audio obviously makes a big difference. Setup process is super easy, comes with a concise and precise user guide that will take you only a couple minutes to pair the BT with your phone and have it ready to use right away, for either playing music or taking phone calls. On the right side you have the Power/Vol+ and Vol- Buttons, and the left side the Multifunction Button, where you can Play/Pause Music, Answer/End calls, or next/previous songs, by pressing the button either once, double or triple clicks. Mine came with enough battery power so didn’t need to wait for the charge Batt process to start use it. I have been using it for more than 6 hours so far and it is still working. Specs states that the Batt will last 12 hours, with 1 hour Battery charge time. The usb port is a USB-C, and it comes with a USB-A to USB-C cable for charging and a very nice carrying Case. IP55 water-resistant, Titanium Frame with Silicone-Plastic cover, light weight (0.07pounds or 31 gram), makes it really comfortable to use and good looking too. You also have the option to install the Shokz app. The app will give you additional settings like a setting profile, for Standar, Vocal, Bass Boost, Treble Boost, or customize your own sounding profile setting preference. I would say the default options worked really well for me, however the app also gives you the option to perform on the shokz headphone the latest firmware update, which is always a good thing to do, and took me a couple of minutes. I love the fact that this bone conduction design leaves the ear canals open, so the ears are able to hear the natural ambient sound around you, that will help the tinnitus worsen condition, other than having close the ear canals with the regular headphones. So basically I am able to use them all the time, at any place or situation. Another thing that is worth to mention, is that you can share them, without worrying about ear infection contagion. This headphone feels comfortable while wearing it and it has a very discrete look. I was able to forget my constant “white noise” companion while playing music because of the clarity and great sound quality. I feel that this technology and design is good for my needs and that finally I have found the right headphones for me.

    I would recommend this to a friend
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