Customer Ratings & Reviews
- Model:
- S821-MN-OR-US
- SKU:
- 6589368
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.9 out of 5 stars
Customers are saying
Customers express satisfaction with the OpenRun Pro 2 Mini Bone Conduction Sports Headphones for their excellent sound quality, lightweight design, and bone conduction technology. The headphones are comfortable to wear for extended periods and have a long battery life.
This summary was generated by AI based on customer reviews.
They were Alright
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got some headphones from TikTok for 19$ n they had better base than these. They were good but for what I actually expected they disappointed
No, I would not recommend this to a friendFair, not great, but fair.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but ambient noise is a problem. Comfort is acceptable but not exceptional.
I would recommend this to a friend- Cons mentioned:Button functionality
Do not buy shockz, customer service sucks!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just 4 and half months and on/off buttons doesn't work, I'm very carefull of thjs product because it's not cheap, when i contacted shockz customer service and walked step by step on the claim, they just said i cannot file a claim on that product its a defective and they don't want to resolve. I'll come back with bose
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hello- We're sorry to hear your this has been your experience. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
I can hear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear all the world with these headphones. I wont get run over again
I would recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these sonmuch bought a second pair for a family member
I would recommend this to a friend- Pros mentioned:Sound quality
Not bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the brand a lot. Would like to see the mini headset be closer to the head on the loop on the back. Great audio and sound.
I would recommend this to a friend Do not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated on first use while only playing music for 10 minutes. Charge does not last and takes a long time to charge. My apple ear buds work better than this product.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi Margo -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
I don’t like them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to give them away because after I took them off I would continue to have a buzzing noise in my head
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi there- Shokz here! We're very sorry to hear this was your experience. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. It's possible the standard size may be a better fit for you. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were too tight on my wife's head. I love my full size ones, though.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. It's possible the standard size OpenRun Pro 2 may be a better fit for your wife. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
Very poor sound and bass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to give these headphones a try because i recently started runing outdoors, but the sound quality is horrible, no bass, and not loud enough. People can also hear the music you’re playing near by. Great concept but bery poor sound quality. I will be returning them.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi Samuel- Shokz here. We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thank you!
Not suitable for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes me dizzy after listening to music. It's better to use the plugged one.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
Not Recommending
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend it at all. It's not of good quality and is not comfortable for runs.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi there- Shokz here. We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out BestBuy's Customer Service directly to learn of their return policy. Thank you!
- Pros mentioned:Comfort, Sound quality
Impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these yesterday. I love these no hurting ears has great sound.
I would recommend this to a friend - Pros mentioned:Fit
SHOKZ OpenRun Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working outside and getting sweaty my apple airpods would always fall out. Not sure how much I will miss the sound canceling but I just wore these all morning and they were great. Took phone calls and listened to audio book.
I would recommend this to a friend Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound. Very comfortable. I love that you are able to enjoy music and be aware of your surroundings.
I would recommend this to a friend- Pros mentioned:Sound quality
Best Buy Price ^^^
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of these shokz has greatly improved over the last generations. The sound coming out of these headphones literally feels like surround sound. It might actually be a little too good; I find myself having to pause whatever I am listening to in order to better hear my surroundings. *Sidenote I purchased these somewhere other than Best Buy since they decided to jack up the prices thanks to the tariffs. The consumer notices these changes.
I would recommend this to a friend Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best everyday headphones on the go for any activity
I would recommend this to a friendShikoku mini
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use them ever day. Extremely comfortable and stays on.
I would recommend this to a friendGreat Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great store I’m recommend this product
I would recommend this to a friendLoud Ear Speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just received these and they are different than the original Openrun. Seems like is less bone conduction and more so just speakers. They have MASSIVE sound leakage even with my music turned down very low. Big difference from the last one. Highly disappointed.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenRun Pro 2. OpenRun Pro 2 features the Shokz’s 10th generation bone conduction technology DualPitch. It adopts decoupled bone conduction and air conduction dual-driver units. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy to learn of their return policy. All Shokz also come with a two-year warranty, if you believe your Shokz are defective. Please visit our Shokz site or reach out to our Customer Happiness Team if you have any questions. Thank you!