Customer Ratings & Reviews
- Model:
- S820-ST-BY-US-326
- SKU:
- 6590116
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the OpenRun Pro 2 Wireless Headphones' sound quality, comfort, and battery life. Many appreciate the comfortable fit, lightweight design, and convenient connectivity. Some customers mentioned the volume not being high enough, while others noted the reduced vibration from bone conduction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Pretty good for low to moderate noise environment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music quality is pretty good. However, in a noisy environment, it was had to hear sound. I had to cup my hands over my ears to hear music. May consider exchanging for the Bose ultra open ear buds.
I would recommend this to a friend Headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic! Love the fact they do not plug the ear
I would recommend this to a friend- Pros mentioned:Sound quality
Bone Conduction Head Set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, easy to use. Fits securely on my head even while working and moving around a lot.
I would recommend this to a friend - Pros mentioned:Sound quality
Great speakers
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs and the sound is great. Use these for just about every activity.
I would recommend this to a friend - Pros mentioned:Sound quality
I love my shokz
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my shokz. Easy to connect and great sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Poor Performance and Reliability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a poor product for noisy environments - where other Shokz models work well with ear plugs, this does not, even with classic mode bone conduction. It does have superior sound quality when in standard mode to other Shokz models, for which I was happy. But it only lasted for a month before it failed entirely and would not power up. My theory is that it is not well suited for working out or working in hot environments where sweat is present. Which is not what you would expect from a product with "run" in the name. Only IP55 rating. So basically they are telling you to run with the headphones but don't sweat or they will crap out on you. They also had connectivity issues at times. Perhaps I just had a bad set. I have submitted for warranty replacement which Shokz agreed to review to their credit.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi Scott- Shokz here! We're very sorry to hear this has been your experience, and we greatly appreciate your feedback. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it.
We see that you've submitted a warranty claim. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
- Cons mentioned:Volume
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish they could be a little louder. But they get the job done.
I would recommend this to a friend Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for cycling, and working in an office where I can still hear people talk around me
I would recommend this to a friendThe best of the best.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tell you that it was the best purchase I have ever made, I recommend them 100%.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound surprisingly good, but the headband feels a bit weird in the back. Far better than shoving something in my ear though
I would recommend this to a friend - Pros mentioned:Fit
Rate 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so excited about my purchase . I can now workout and not be wondering if you they would fall out of my Ear. Awesome
I would recommend this to a friend - Pros mentioned:Sound quality
Top notch experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and the build quality is high. The integration and sound experience is amazing. Was delivered as promised by Best Buy.
I would recommend this to a friend - Pros mentioned:Sound quality
Great open ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them not a burden to others around and you can hear them perfectly
I would recommend this to a friend Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, and the app makes them even better by allowing you to customize the EQ
I would recommend this to a friendNew headphones work really good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new shokz headphones they are awesome for when im working
I would recommend this to a friendAwesome Headphones!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Very happy about this purchase!!
I would recommend this to a friend- Pros mentioned:Sound quality
Solid upgrade or perfect pair to start with!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel these are a solid upgrade from my people OpenRun pair of headphones. Calls are clear and music is great as well.
I would recommend this to a friend - Pros mentioned:Fit
Great job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about them . The fit is perfect. Great job I love them will tell my friends
I would recommend this to a friend - Pros mentioned:Sound quality
Solid sound. Sketchy fit.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd heard good things about the audio, and it was as good as I expected. The fit was not quite what I'd hoped for. It just does not feel like it will stay on my ears when I'm running.
I would recommend this to a friend - Pros mentioned:Sound quality
Head phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of sound compared to the reg pro ones is so much better.
I would recommend this to a friend