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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 848 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the OpenRun Pro 2 Wireless Headphones' sound quality, comfort, and battery life. Many appreciate the comfortable fit, lightweight design, and convenient connectivity. Some customers mentioned the volume not being high enough, while others noted the reduced vibration from bone conduction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 848 reviews
  • Rated 5 out of 5 stars

    Battery life is good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff i really love this product high recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best fitness companion so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality and improvements! I had the previous version. This one so far has all the inprovements i am looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wedded Bliss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Now the significant other never has to hear about the treasures of Ancient Egypt ever again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality is GARBAGE!!!!! These are great for listening to podcasts and other video clip watching. You can still hear around you. I like the Multipairing feature in the app. If you are connected to your phone you can open the Shokz app and trigger pairing to a laptop or Roku or other device at the same time. Very handy to listen to TV late at night when others are sleeping. The part that is really bad is the call quality. Callers say that they cannot hear you, or you are in a tunnel. It is really bad, worse if there is background noise. I even tested using a recording app on my phone. The Shokz sounds terrible, and switching them off and turning on my Jabra Elite Active Gen 2 earbuds, and doing another recording, sounds like a professional microphone and is clear and easy to understand. Shokz doesn't know how to put a microphone in a product, these are terrible if you want to make calls.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. In this case, we also suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please visit our website to submit a claim. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, they're awesome. Had to get the minis because the regular size was a bit too big...I take them everywhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for large heads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used shockz back when thet first came out and they actually fit my head. These are so small (standard, not the mini) that when I lift up my head, the speakers go into my ears and everything gets jacked up and almost fall off. I have a big head. Size 8 hat. I wish they made the older Shockz.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the gym or just everyday use. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bone conduction, Volume

    Rated 3 out of 5 stars

    Open Run 2 Almost perfect but not yet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my OpenRun2s (2 pair). I have been a loyal Shokz customer since I picked up the original AfterShokz many years ago. I have the AfterShokz, Open Run, and now OpenRun2. Things I really like about OpenRun2: 1. Lightest yet, I can barely feel it on my head. 2. Sound quality best yet (but worse in some ways, will explain later 3. Full range sound compared to Open Run 4. USB C vs older proprietary connection 5. Nice little touch on the magnet that bind the 2 earpieces together when not wearing 6. Cosmetically the material its made out if nice vs open run 2, Small touches perfecting the feel/look, like the 2 tone orange. Cosmetics 5 out of 5 best yet. 7. Case it comes with is the nicest yet. 4 out of 5 8. Love the orange color vs the black (personal thing). 9. The smaller/better placed multifunction button is much better, love it. Ridges they put on the outside are great and a very small nuance that makes finding the multifunction button easier. 11. People have told me they hear me a lot clearer when I use OpenRun2 vs OpenRun. 12. You can definitely wear these all day with no discomfort. Comfort 5/5 best yet. What I dont like: I am quite disappointed that Shokz in my opinion has seem to gone a material step backwards in thier OpenRun2 in bone conduction and volume. Swing and a miss....To be fair nothing beats the original AfterShokz in my view in this capacity so that is the stick I'm measuring by. OpenRun is tolerable. However, with OpenRun2 the ability to wear these in places with a lot of ambient noise has decreased compared to OpenRun and compared to original AfterShokz materially decreased, seems to get worse every new version. Obviously guessing here but its almost as if they focused more on the "OpenAir" sound and paired back all the good things about bone conduction for people that buy these specifically for the bone conduction. Its like the average of both instead of the best of both. I get it people complain about vibration ... But one primary purpose (for me) of these is safety and comfort, sound is important of course but those 2 come first. Using bone conduction allows folks to workout, run, and walk and yet still be able to aware of thier surroundings and any dangers (like were I'm at in the city where one needs to be alert). I really do appreciate the full range sound and better bass of these a lot. It terms of range of sound, these are by far the best. However, I think it could have added while still preserving the quality of bone conduction as with the OpenRun had and it would have been a huge winner. Problem for me is what used to be clear with the OpenRun even with a lot of ambient noise is now washed out with OpenRun2. Therefore, I am not be able to wear these in all places/areas as I can with OpenRun. In terms of quality of bone conduction and ability to wear these in places with a lot of ambient noise I would give OpenRun2 a 2 out of 5. I would give OpenRun's a 3/4 and the Original AfterShokz a 5/5. Nice work, All that said I still would buy then again and definitely recommend them for most folks. If you really need bone conduction however I would stick with OpenRun or like me have both it seems :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big for my skinny head.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good-ish but it would be better if it had an adjustable thing in the back coz its too big on my head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for Working Out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice working out headphones. Able to use while playing tennis and was still able to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones are gold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely rocking amazing waterproof headphones no ear pain in heaven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shoks headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality headset. Worth the buy. Its a great tool for the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok. The comfort for me is terrible. They become uncomfortable within 1/2 hour. There is no adjustment for different head and ear sizes. I couldn't imagine using these will running.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience, and we greatly appreciate your feedback. Some customers find that the OpenRun Mini provides a more snug fit and less stress on the back of the ears. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    I love this headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I love how you can use it between two different devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy somewhere else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. This would be my third pair. I however would be weary of ordering from BB. Do yourself a favor and order from Amazon or some other competitor. The shipping company they use here is horrendous and there is literally no one to take a complaint here at best buy. Unless you're in store they make purchasing anything online extremely difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my husband, he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful. I work in construction and a very loud environment all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphone works great, had to order a second one for my wife

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OG headphones are better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok, I prefer the OG shokz. The sound quality isnt the same as the OG's they sound more like open earbuds and the battery life isnt as good either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can still hear my surroundings with these!

    I would recommend this to a friend